Nestlé Waters North America Reviews
Updated Jan 20, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 44 ratings Employees say it's "OK" |
CEO Rating
Based on 27 ratings
President and CEO |
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Pros
The pay is very competitive. At my branch, we work no weekends. The benefits are great. Management at my branch is very understanding of our goals and helps as much as they can to help us achieve them.
Cons
This job is not for everyone. I am 25 years old and started a year ago. The first 3 months were grueling. 12+ hour days, 5 days a week, with LOTS (to say the least) of heavy lifting. Now that my body has adjusted, I don't even notice it anymore. Lots of driving, usually 40-60 stops per day, around 125-200 miles per day. The sales goals are challenging to achieve, but they are not impossible. You have to build good customer service skills and learn some tricks of the trade, but with time the goals are fee sable, you just have to work at at. The daily routing could use some new structure. Sometimes when a customer runs out of H20 before there normal delivery day, I might have to drive 90+ miles out of the way to drop off 2 5gal bottles of h20. Waste of $ for the company if you ask me, because 90% of the time my route will be in that area the next day.
Advice to Senior Management
Understand that RSS's are working hard every day to achieve the goals set for us by NWNA. Routing should be better structured, but in order to service customers properly it is sometimes understandable. Better marketing of product discounts could help increase sales, but overall I love my job and the experience I have had so far with NWNA.
Pros
Pay and benefits are good.
Cons
Managers tend to show favoritism when it comes to promoting, not who is better qualified.
Advice to Senior Management
Communicate better to your employees. If your going to have rules and policies, in force them (for everyone).
Pros
Pay is good, co-workers are great, working on your own is nice, getting to be outside of an office job
Cons
micro-management is clueless, people with degrees hired from other companys that have never done your job tell you what a poor performer you are, tell you push overpriced additional product on people (penetration performance) to improve.
Advice to Senior Management
People will buy water period, work on marketing and putting your products and people in the right position or you competitors will.
Pros
Job Stability, Flexibility, Profit Sharing-401K
Cons
No Diversity, Bogus Job Interviews in which the candidate is selected before the interview-usually a friend of someone in the company relative to whatever prior work experience they may have had; Limited opportunities for career growth; too many blitz and drive periods;does not promote from within; must have approval from manager to apply for positions posted in internal job board-this can be very subjective and personal.
Advice to Senior Management
Promote from within, embrace diversity
Pros
Good job if you want to get in shape physically.
Cons
Management will stab you in the back when your not looking. They will also spy on employees to give them a reason to hold back on anything to keep you from a raise. Most of the time you feel unappreciated and your not worth more than an extra 10 cents an hour a year. This is a job where you will have to beg customers to buy extra product to keep yourself working in all kinds of weather conditions, with 120 degrees of weather flucuations.
Advice to Senior Management
Recognize and appreciate the good employees you have at all times.
Pros
The paychecks did not bounce.
Cons
Very long hours with an incredible work load.
Advice to Senior Management
Treat your employees better. Terrible moral, everyone there is unhappy but the days are so long there isn't enough time to find a better gig.
Pros
As an hourly employee the money was competitive. The people, minus a few bad seeds, were nice. Free bottled water daily and sometimes even more. Clean work environment.
Cons
Not a very good work/like balances in some departments, especially in the summer. They do not like it when you can't work overtime every single day and let you know it. They use selective enforcement to deal with their policies and procedures meaning if they don't like you and you break a policy you are gone or eventually written out. If they do like you and you break a policy you are okay for the most part, you might get written up but not fired like the one they didn't like or a temp worker. This happened NUMEROUS times. HR is at the whim of the site Director and even though they know something is wrong will do whatever he/she wants most of the time, or twist the policies to work in their favor.
Advice to Senior Management
Stop showing favoritism and mingling with the hourly employee's in off hours. Stop using selective enforcement to punish people, be more consistent in your management. They are VERY inconsistent. Everyone in the same department should have the same rules, not different rules applied to different people, etc. You certainly shouldn't decide to terminate one person or the next over a policy or procedure that others are not being terminated over or even being talked too. This happened numerous times.
Pros
If you are succesful in sales then mgmt will leave you alone. Less pressure. Weekends off. Daily freedom on your own.
Cons
Very high monthly goals!! Micro Mgmt if you you dont produce.
Advice to Senior Management
dont treat succesful salesmen the same way as the bottom feeders.
Pros
Freedom form office environment and salary.
Cons
lot's of driving and unrealistic goals
Advice to Senior Management
scale back goals
Pros
Great benefits.....lots of advancement opportunities
Cons
Long hours and be prepared to work weekends and potentially holidays
Advice to Senior Management
Be sure to understand the feet on the ground perspective of changes you want to implement....some of the initiatives need to be modified for success

