NetApp Reviews in Research Triangle Park, NC

Updated September 9, 2014
Updated September 9, 2014
1,111 Reviews
3.7
1,111 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
NetApp President & CEO Tom Georgens
Tom Georgens
648 Ratings

Review Highlights

Pros
  • Good work life balance is the only thing that might keep an employee here (in 115 reviews)

  • NetApp has been on the Fortune magazine's "great place to work" list for 12 years in a row (in 74 reviews)


Cons
  • The manager sets the tone for the group in terms of culture and work/life balance (in 25 reviews)

  • Stagnation at middle management layer; Alignment issues at senior management layer (in 39 reviews)

More Highlights

64 Employee Reviews Back to all reviews

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  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Marketing Engineer  in  Research Triangle Park, NC
    Current Employee - Technical Marketing Engineer in Research Triangle Park, NC

    I have been working at NetApp full-time for more than 10 years

    Pros

    NetApp has an amazing set of products and solutions for enterprise data storage. NetApp has a well-communicated strategy to approach a changing IT landscape. The culture is good and the focus on being a great place to work with a good work life balance is nice.

    Cons

    With several reductions in force in the past few years, it feels like there is always a looming threat that if two quarters of flat or negative growth occurs, there will be another reduction in force.

    Advice to ManagementAdvice

    Keep communicating, keep focusing on what can be controlled vs. what cannot.
    Improve simplicity of solution installation and management.
    Work on marketing campaigns that effectively introduce and gain customer mindshare.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great company, not without its issues though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineering Manager  in  Research Triangle Park, NC
    Current Employee - Software Engineering Manager in Research Triangle Park, NC

    I have been working at NetApp full-time for more than 5 years

    Pros

    Beer bash on Fridays
    Compensation is competitive with other companies in the area
    Most people are hard working and friendly

    Cons

    Health benefits are mediocre
    Has its share of jerks in middle management that can make your life Hell
    Last two layoffs have gotten rid of some really talented people while leaving blatantly incompetent people untouched

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Overall, my experience at NetApp has been amazing in terms of all the amenities and benefits given as an intern.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SAN Interoperability Engineer  in  Research Triangle Park, NC
    Current Employee - SAN Interoperability Engineer in Research Triangle Park, NC

    I have been working at NetApp as an intern for less than a year

    Pros

    Perks:
     - Easy to get in touch with team members
     - Projects given are actually something the company/team needs but has not been able to get around to
     - Volunteer and give back to the community
     - Days are themed with activities (Friday = Beer Bash)
     - Office culture is very welcoming and people are overall happy
     - Depending on your manager, there is availability to work from home
     - Support life outside or work and NetApp and people overall like the work they are doing
     - Nice work-life balance

    Cons

    Almost none. Finding someone with the same technical experience as you might be a challenge but that's hardly a problem thanks to the internet.

    Advice to ManagementAdvice

    There are tons of free training courses available to employees that allow certification in certain areas and personal growth in others. The compensation for your work is fantastic and depending on the amount of educational experience (in years) you have, you will be more compensated.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Overall great place to work unless in support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Manager  in  Research Triangle Park, NC
    Former Employee - Technical Support Manager in Research Triangle Park, NC

    I worked at NetApp full-time for more than 3 years

    Pros

    Great salary, benefits and bonuses. Also great technology to learn. Decent number of opportunities within the company to move to different roles over the course of several years.

    Cons

    The support organization lacks enabled leadership. Management has very little span of control up to the senior levels. This creates an environment where executive orders are passed down but then management is not enabled to effectively complete those goals. It also does not allow front line management the flexibility to make improvements where needed to retain top talent. Finally, there is a major degree of separation between those with the authority and those with the knowledge to implement effective change. Then end result is senior technical resources frustrated with neutered management.

    Advice to ManagementAdvice

    To senior leadership, put trust in your front line managers. Enable them to run the business as it should be run. Let the people who are close to the business make decisions that can impact talent retention and overall job satisfaction.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Good benefits, good culture, middle level management needs some improvement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Global Services  in  Research Triangle Park, NC
    Former Employee - Global Services in Research Triangle Park, NC

    I worked at NetApp full-time for more than 8 years

    Pros

    Good Benefits and Culture, Upper management has a vision and are attempting to follow this appropriately.

    Cons

    Middle management is in need of improvement

    Advice to ManagementAdvice

    Your middle management is more worried about their own career and not taking care of those that work under their guidance.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Still pretty good, but rough times may lie ahead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Technical Staff, Software  in  Research Triangle Park, NC
    Current Employee - Member Technical Staff, Software in Research Triangle Park, NC

    I have been working at NetApp full-time for more than 3 years

    Pros

    The much vaunted NetApp culture still exists, perks are great, pay is good and the company really does have some moral grounding and a strong set of core values. Work life balance is generally good and executive level management is decent and respected.

    Cons

    Several factors are working to destroy the NetApp culture: the current economic climate, the company's growing headcount, ineffective middle management, etc. The focal (review) process is not equitable; stack ranking is very much a reality here, and if you are fortunate enough to find yourself on a high performing team it could cost you.

    From an execution standpoint the old "Fast, Simple, Reliable" NetApp is rapidly eroding, mostly in the simplicity area. ONTAP is immensely complex, and the company only gives lip service to simplifying it. Manageability is terrible, in part due to that group being poorly run but also because the ONTAP group refuses to acknowledge their own (large) part in that being the case. Geographic diversity within many teams is a problem as is an over reliance on the Bangalore site, which produces products of questionable quality.

    Advice to ManagementAdvice

    Tom Georgens is great at projecting optimism under pretty much any circumstance. That's usually great, but I think he does it so effectively that when things turn out badly, employees really feel blindsided. Case in point recent layoffs.

    The focal process needs work. In particular the company should take a cue from Microsoft which has run away from the process that NetApp seems to be running toward. Stack ranking pits employees against one another instead of against NetApp's competition.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    NetApp ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Engineer II  in  Research Triangle Park, NC
    Current Employee - Technical Support Engineer II in Research Triangle Park, NC

    I have been working at NetApp full-time for more than 5 years

    Pros

    Friendly culture, good benefits, growth potential

    Cons

    Support center management is terrible from first line mgr to Sr VP, value of support to customers is unacceptable, over worked employees low morale, extremely high stress environment yielded several employees to have cardiac failure on the job, some mgmt refuses tech engr to progress out of GSC, engineers often go without lunch breaks, no mentors available as promised by mgmt upon hiring, life of expectancy as TSE is 1-2yrs due to stress level.

    Advice to ManagementAdvice

    Listen to technical staff suggestion for improving the customer experience.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Great Place to Work, except in Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Engineer III  in  Research Triangle Park, NC
    Current Employee - Technical Support Engineer III in Research Triangle Park, NC

    I have been working at NetApp full-time for more than 5 years

    Pros

    Culture, ability to have input, interaction with upper management to Director level

    Cons

    Health Insurance, Stability - lay offs, no advancement, pay

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    Amazing Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  Research Triangle Park, NC
    Former Employee - Software Engineer in Research Triangle Park, NC

    I worked at NetApp as an intern for less than a year

    Pros

    Great peers, beautiful campus, friendly atmosphere. Everyone is willing to help and very much enthusiastic about their jobs.

    Cons

    Not really anything to say here, company helps you out if you don't like your team or job and helps you find a new one.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    A very nice place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Research Triangle Park, NC
    Former Employee - Anonymous Employee in Research Triangle Park, NC

    I worked at NetApp as an intern for less than a year

    Pros

    I really enjoyed working at Netapp, the company is great, the people are extremely nice. The company has a wonderful and fully equipped gym, with various classes offered by different trainers. The facility is top-notch. The company is located in a somewhat secluded area, surrounded only by other tech companies and lots of trees and lakes aaaand many reindeers (my wife loved the reindeers). Every Friday the company has a social event that takes place at its cafeteria. You can find all types of beers available, as well as many games, and sometimes even fun company held activities. Netapp offers a lot of opportunity for employees to volunteer for the community. In addition, they offer excellent corporate housing for its interns. This company, is really a wonderful place to work at.

    Cons

    Can't see any cons really, besides that other companies offer better pay for interns.

    Recommends
    Neutral Outlook
    No opinion of CEO

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