NetApp

  www.netapp.com
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NetApp Reviews in Research Triangle Park, NC

Updated Jul 17, 2014
All Employees Current Employees Only

3.8 61 reviews

86% Approve of the CEO

NetApp President & CEO Tom Georgens

Tom Georgens

(37 ratings)

83% of employees recommend this company to a friend

Review Highlights

Pros
  • Good work life balance is the only thing that might keep an employee here(in 113 reviews)

  • NetApp has been on the Fortune magazine's "great place to work" list for 12 years in a row(in 74 reviews)


Cons
  • The manager sets the tone for the group in terms of culture and work/life balance(in 25 reviews)

  • Stagnation at middle management layer; Alignment issues at senior management layer(in 38 reviews)

61 Employee Reviews Back to all reviews
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    Good benefits, good culture, middle level management needs some improvement.

    Global Services (Former Employee) Research Triangle Park, NC

    ProsGood Benefits and Culture, Upper management has a vision and are attempting to follow this appropriately.

    ConsMiddle management is in need of improvement

    Advice to Senior ManagementYour middle management is more worried about their own career and not taking care of those that work under their guidance.

    Yes, I would recommend this company to a friend

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    Overall great place to work unless in support

    Technical Support Manager (Former Employee) Research Triangle Park, NC

    ProsGreat salary, benefits and bonuses. Also great technology to learn. Decent number of opportunities within the company to move to different roles over the course of several years.

    ConsThe support organization lacks enabled leadership. Management has very little span of control up to the senior levels. This creates an environment where executive orders are passed down but then management is not enabled to effectively complete those goals. It also does not allow front line management the flexibility to make improvements where needed to retain top talent. Finally, there is a major degree of separation between those with the authority and those with the knowledge to implement effective change. Then end result is senior technical resources frustrated with neutered management.

    Advice to Senior ManagementTo senior leadership, put trust in your front line managers. Enable them to run the business as it should be run. Let the people who are close to the business make decisions that can impact talent retention and overall job satisfaction.

    Yes, I would recommend this company to a friend

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    2 people found this helpful  

    Still pretty good, but rough times may lie ahead

    Member Technical Staff, Software (Current Employee) Research Triangle Park, NC

    ProsThe much vaunted NetApp culture still exists, perks are great, pay is good and the company really does have some moral grounding and a strong set of core values. Work life balance is generally good and executive level management is decent and respected.

    ConsSeveral factors are working to destroy the NetApp culture: the current economic climate, the company's growing headcount, ineffective middle management, etc. The focal (review) process is not equitable; stack ranking is very much a reality here, and if you are fortunate enough to find yourself on a high performing team it could cost you.

    From an execution standpoint the old "Fast, Simple, Reliable" NetApp is rapidly eroding, mostly in the simplicity area. ONTAP is immensely complex, and the company only gives lip service to simplifying it. Manageability is terrible, in part due to that group being poorly run but also because the ONTAP group refuses to acknowledge their own (large) part in that being the case. Geographic diversity within many teams is a problem as is an over reliance on the Bangalore site, which produces products of questionable quality.

    Advice to Senior ManagementTom Georgens is great at projecting optimism under pretty much any circumstance. That's usually great, but I think he does it so effectively that when things turn out badly, employees really feel blindsided. Case in point recent layoffs.

    The focal process needs work. In particular the company should take a cue from Microsoft which has run away from the process that NetApp seems to be running toward. Stack ranking pits employees against one another instead of against NetApp's competition.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
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    1 person found this helpful  

    NetApp ok

    Technical Support Engineer II (Current Employee) Research Triangle Park, NC

    ProsFriendly culture, good benefits, growth potential

    ConsSupport center management is terrible from first line mgr to Sr VP, value of support to customers is unacceptable, over worked employees low morale, extremely high stress environment yielded several employees to have cardiac failure on the job, some mgmt refuses tech engr to progress out of GSC, engineers often go without lunch breaks, no mentors available as promised by mgmt upon hiring, life of expectancy as TSE is 1-2yrs due to stress level.

    Advice to Senior ManagementListen to technical staff suggestion for improving the customer experience.

    No, I would not recommend this company to a friend

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    Great Place to Work, except in Support

    Technical Support Engineer III (Current Employee) Research Triangle Park, NC

    ProsCulture, ability to have input, interaction with upper management to Director level

    ConsHealth Insurance, Stability - lay offs, no advancement, pay

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Amazing Company

    Software Engineer (Former Employee) Research Triangle Park, NC

    ProsGreat peers, beautiful campus, friendly atmosphere. Everyone is willing to help and very much enthusiastic about their jobs.

    ConsNot really anything to say here, company helps you out if you don't like your team or job and helps you find a new one.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    A very nice place to work at

    Anonymous Employee (Former Employee) Research Triangle Park, NC

    ProsI really enjoyed working at Netapp, the company is great, the people are extremely nice. The company has a wonderful and fully equipped gym, with various classes offered by different trainers. The facility is top-notch. The company is located in a somewhat secluded area, surrounded only by other tech companies and lots of trees and lakes aaaand many reindeers (my wife loved the reindeers). Every Friday the company has a social event that takes place at its cafeteria. You can find all types of beers available, as well as many games, and sometimes even fun company held activities. Netapp offers a lot of opportunity for employees to volunteer for the community. In addition, they offer excellent corporate housing for its interns. This company, is really a wonderful place to work at.

    ConsCan't see any cons really, besides that other companies offer better pay for interns.

    Yes, I would recommend this company to a friend

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    Great place to work

    Technical Support Engineer (Current Employee) Research Triangle Park, NC

    Prosmanagement, environment, technical help, accessories,

    Conswork load, bad shift hours

    Advice to Senior Managementchange the 3rd shift to 4 days

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great Company to Work For!!

    Technical Support Engineer (Current Employee) Research Triangle Park, NC

    ProsThis is simply a great place to work. You are in control of what you want to do.
    The ROI of your time and hard work is quite honestly immeasurable

    ConsGrowing so fast makes you reactive instead of proactive, and eventually those pains can sometimes last longer than you want.

    Advice to Senior ManagementManagement must do a better job in controlling the impacts of major changes throughout the company. With so many moving parts growing at different speeds its hard to plan for some of them, but they must do a better job.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Disapproves of CEO

    2 people found this helpful  

    disaster

    Anonymous Employee (Former Employee) Research Triangle Park, NC

    ProsI thought the company was great. Made a mistake.

    ConsLaid off after 14 years of hard work

    Advice to Senior ManagementLayoff gthe CEO

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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