NetLine

  www.netline.com
  www.netline.com

NetLine Reviews

12 Reviews
3.4
12 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Robert Alvin
7 Ratings

Employee Reviews

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  1.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Los Gatos, CA
    Former Employee - Sales in Los Gatos, CA

    I worked at NetLine full-time (more than 3 years)

    Pros

    Werner Mansfeld (President) is a great thinker and leader. Was always open to exploring new ideas.

    Cons

    Marketing services and lead gen in particular is a tough and fickle industry. One day your customers love you and the next they hate you. Can be perceived as a commodity, so there is price sensitivity to deal with from a sales perspective.

    Advice to ManagementAdvice

    Keep and reward good people. If something is working don't break it.

  2.  

    LIfestyle company, what you see is what you get

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NetLine full-time (more than 3 years)

    Pros

    Straight forward, stable opportunity, that is exactly as you see it now. This is a lifestyle company that is not about getting bigger and better. It is what it is, no more, no less. If you can fit in, be happy with the conditions as you start - then you will be wildly happy.

    Cons

    Nothing will change, even if you want more. If you aspire to more, want the business to grww so that yourself can grow - forget about it. It is what it is ... get in the flow and be happy or get gone.

    Advice to ManagementAdvice

    Transparency about what will/will not be.

    Neutral Outlook
    No opinion of CEO
  3.  

    Core lessons on marketing and lead generation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services Representative in Los Gatos, CA
    Current Employee - Client Services Representative in Los Gatos, CA

    I have been working at NetLine full-time (more than an year)

    Pros

    Professional but relaxed atmosphere. Co workers are focused on achievement. Multiple marketing approaches and methods to master.

    Cons

    Pleasant place to work but little opportunity for advancement. Take what you learn and go.

    Advice to ManagementAdvice

    Grow

    Approves of CEO
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  5.  

    Meet the job expectations and you can do very well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Los Gatos, CA
    Current Employee - Sales in Los Gatos, CA

    I have been working at NetLine full-time (more than 5 years)

    Pros

    phenomenally great people to work with from top to bottom
    small company which allows us to be nimble and quick to respond to changing landscape
    flexible with employees work schedule
    balance between fun and work
    willing to take risks
    love the paid holiday week off at the end of the year

    Cons

    being small also means we have to be careful with spending, whether it's marketing or other areas.

    Advice to ManagementAdvice

    need to be better at hiring the right people for the right positions. Because we can't compete with larger companies who can throw a lot of money at talent, we have to be better picking out the individuals where money isn't the only thing to them.
    be more inclusive at early stages when making decisions about changing things around.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    The little blue engine that could...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NetLine full-time

    Pros

    - Great mix of people. Most with the best intentions.
    - Relatively flat organization (aside from obvious mgmt roles)
    - Exposure to huge brands/clients without many layers
    - Work/life balance is centric to the culture (gym reimbursement, wellness guest speakers, etc.)
    - Create your own path: Hhave a good idea? Throw it at the wall and see who picks it up before it hits the floor. More often than not, I've found that people listen and run with good ideas.
    - Relatively nimble and quick to pivot
    - The NetLine Lounge - Free drinks every Friday night and other random events/evenings. This is a new addition this year and personal favorite 'perk'

    Cons

    - Some employees are a bit too comfortable
    - Maybe the work/life balance is a little too flexible? Hard to say considering this is the valley.
    - Most sales reps are remote and not connected to the day-to-day inner-workings at the office.
    - A little too quiet for my liking in the office but I'm one of the more vocal/out-going people here. I guess some people like to put their head down and focus on their work. Maybe a more open floor plan would help to foster more interaction?
    - Some reps clearly are pulling their weight (if not exceeding) while others clearly hide via working at their 'home office'. I get the sense that more hungry reps in the HQ would be a positive for both the reps and the company as a whole.

    Advice to ManagementAdvice

    - Have more aggressive reps into the office. Have them mix the pot and get the blood flowing a bit.
    - Have mgmt do more demo days. Don't assume that everyone has an equal understanding of every nuance of the business.
    - Push your managers to police meeting schedules internally. If meetings are required, make sure your people are on time, have a clear agenda, and adjourn in 30 minutes. You can always schedule another session...

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good, solid stable place to work. Not necessarily for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Los Gatos, CA
    Current Employee - Anonymous Employee in Los Gatos, CA

    I have been working at NetLine full-time

    Pros

    The work environment at NetLine is generally comfortable and nurturing, although I do not work in the Sales department - there is likely more pressure and less nurturing there. In the other departments, slow advancement through self-enrichment (education, skill growth, etc) is mostly encouraged. Many of the non-sales jobs require some level of technical skill or knowledge. This is valuable for an employee who is looking to improve their skills, although not necessarily for quick advancement.

    Loyalty/longevity to the company is rewarded, and several employees have been with the firm from 5 to over 10 years.

    The atmosphere at the company is generally friendly and socializing is encouraged, as long as work is completed correctly and on time. Again, several employees have been with the firm for long periods, and those folks are all pretty nice and get along well with most everyone. Company culture is relaxed.

    While this is still a small to medium sized company, it's no Google in regards to perks and other intangibles (not many are!), but there are still plenty to be had. Regular happy hours with food/drink, yearly picnic (including flying in out of town workers), subsidized sodas, mild profit sharing, etc. etc.

    Cons

    While the company is profitable in the business space that it is in, as an Internet business there are still many processes that, while still functional, are becoming antiquated. On one hand, the production line needs to be constantly available with no downtime - but some updates might move more quickly with a firmer/more focused path.

    There are some times where a lot of research and/or work will go into a project without bearing fruit. This is not atypical, as not everything is a known quantity. But there is a sense of wasted time on occasion.

    There are times when a key member who leaves the company is not announced until nearly the last possible moment. I believe this had been in order to maintain morale, but in reality those who follow need all of the brain dump time with the employee that they can get. It's getting better.

    If you are looking for a company with rapid advancement, this is not really the place. Again, I'm not in Sales, so that may have different benchmarks. If you stick around and do a good job, you'll have a good, solid place to work with upticks in pay just about every year. But it's not really a place to climb the ladder (unless you move from here to another company). So this last bit will either be a pro or con, depending on your personality.

    Advice to ManagementAdvice

    Communication of strategy from management is usually after-the-fact. By the time lower tiers of workers know about a new project or task, it's already been decided that it's going to happen. Not everyone is cut out to be a strategist, but including those who show those kinds of skills in company strategy could be beneficial.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Some good people to work with and generally a good work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee in Los Gatos, CA
    Current Employee - Anonymous Employee in Los Gatos, CA

    I have been working at NetLine full-time

    Pros

    I enjoy working at NetLine in Los Gatos. I got two job offers at the same time but chose NetLine because the I liked the people - I thought the interview & hiring process was very professional for a small company. The company is privately owned, so there's no pressure from VC's or shareholders, and the company has survived this way for 17 years! There's a profit sharing scheme for eligible employees, and it pays out a modest amount most quarters. It's a pretty low stress environment. It's a great location, on the edge of Lake Vasona, great for a lunchtime walk or run. The employees are friendly and easy going. Free fruit on Tuesday, free drinks at the lounge on Fridays after work, and free appetizers once a month.

    Cons

    Some departments do seem to have high turnover (Sales & the Call Center) but the remaining departments don't. It's a small company so there a few opportunities for advancement and growth.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Everyone is just passing through.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Los Gatos, CA
    Former Employee - Anonymous Employee in Los Gatos, CA

    I worked at NetLine full-time (more than an year)

    Pros

    Nice location, easy going people, lifestyle company. What you see is what you get,

    Cons

    Good if you want to just put your head down and work, only the trusted few can have ideas. The folks that stay are not ambitious, happy to do what they have always done.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    No room for advancement, small minded company, cant get over hump

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Los Gatos, CA
    Current Employee - Anonymous Employee in Los Gatos, CA

    I have been working at NetLine

    Pros

    flexible hours, time off, nice location, free drinks. The actual people that work here are very nice, laid back, etc.

    Cons

    compensation isn't competitive, have to fight for raise or promotion. Management doesnt seem to really comprehend the job of sales and marketing.

    Advice to ManagementAdvice

    Reward your top people, show them you appreciate everything they do for you. Encourage interdepartment communication because it's lacking. Live a day in the life of your sales, marketing, client services, and other departments.

    Doesn't Recommend
    Disapproves of CEO
  11. 1 person found this helpful  

    New Leadership Needed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Los Gatos, CA
    Current Employee - Anonymous Employee in Los Gatos, CA

    I have been working at NetLine

    Pros

    The team spirit of most employees within the organization is stellar, and the service offerings the company provides has tremendous potential.

    Cons

    The senior management is lacking in staying with strategic direction and do not recognize extra efforts employees put forth. Senior management takes no responsibility for changes and the impact of the changes. Poor and negative interactions toward employees has increased over the last years, and creates a stressful environment, and diminishes employees value and worth (one of the companies most valuable assets).

    Advice to ManagementAdvice

    See the big picture, stick to strategy and adjust when needed less uprooting the entire roadmap and creating internal chaos and stifling productivity. Lead by example and exemplify the values that are stated as key to maintaining a balanced and positive environment. Values are emphasized though are not consistently practiced by key leadership. Value and appreciate the work and extra efforts your employees put forth - you will in turn have a loyal, dedicated, and hard working organization. At present many employees lack belief, trust, and respect for certain senior staff members. The company should have grown over the last several years, there is a reason it has not. Management needs to take a look at itself and take responsibility.

    Doesn't Recommend

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