NetScout Systems Reviews

Updated June 22, 2015
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3.7
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NetScout Systems Founder, President, CEO, and Chairman of the Board Anil K. Singhal
Anil K. Singhal
44 Ratings

63 Employee Reviews

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  1. Software Engineer II

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in India, PA
    Former Employee - Software Engineer in India, PA

    I worked at NetScout Systems full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    - One of the most employee friendly companies in Pune
    - Work from home option available
    - The company has not just survived, but also flourished since it's establishment (30 years back).
    - Regular updates on company's overall performance, new decisions make every employee more secure
    - Free lunch :)

    Cons

    - Relatively small company, in terms of strength, which is good as well.

    Advice to Management

    They know what they are doing.


  2. Good Standup Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NetScout Systems full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Netscout brings a lot of strong opportunities to the table. There are some great people to work with and draw from experience, there is opportunity to travel around the world. Salaries are respectable, and benefits are fantastic.

    Cons

    There is not a lot of room for real advancement. This company promotes heavily based on seniority, and this is evident in a lot of the higher level positions held by people whose primary experience is with Netscout. This isn't always a bad thing, they understand the customers and technology very well, but management styles and methods are outdated at best.

    You won't really have the opportunity to move up in the company unless you work from one of the base offices. If you are a remote employee (and there are a lot of them) get comfortable with your position.

    Advice to Management

    Bring in some new blood in management roles. Don't remove the people there currently, but look to bring in some new roles from outside the company.

    Don't forget about the remote employees, some of them have upward focused goals as well.


  3. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NetScout Systems full-time

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Company size is not too big and they pay well. Commissions are on time and predictable based on achievement.

    Cons

    Too many hours, seems to be part of the culture. Work and life balance can be at risk.


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  5. Network Performance Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Alliance Partner Manager in Westford, MA
    Former Employee - Alliance Partner Manager in Westford, MA

    I worked at NetScout Systems (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefits, proven technology in enterprise market

    Cons

    engineer led company with minimal focus on sales & marketing to grow


  6. Federal Sales Management, Not Civilian

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager - Federal/DoD in Washington, DC
    Former Employee - Account Manager - Federal/DoD in Washington, DC

    I worked at NetScout Systems full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great compensation plan, excellent benefits, friendly, helpful and highly collaborative corporate services - HR, corporate sales support, customer support team, but not product management. Robust, stable, exceptional products for performance management - security solutions are wanting. A positive experience with helping to advance the sale for standard offered products. Somewhat creative, but usually supportive of new non-standard means and financial plans to achieve customer satisfaction.

    Cons

    Management - Risk-adverse Federal sales management leadership (non-supportive, critical of strategy development/tactical execution if divergent from their own limited view and perspective of what will be required to win major program, in all of its aspects - technical, partner relationship, engineering resources, corporate product development, etc.), inadequate understanding of major Federal program opportunity strategy development and how to align, organize and pursue with appropriate mix of corporate resources to align product and business resources with needed enhancements for readiness to achieve tactical program advantage and account wins within reasonable lead time frames allotted to deliver against leading edge Federal sales/program opportunities as wins. Too risk adverse, and lacking of experience and know-how to undertake the outside the norm opportunities. If it doesn't fit in the square peg - don't pursue.

    Product - Some of the enterprise products take an immense amount of time and engineer expertise to implement. Customer engineers must attend company full complement of product training to fully realize all of the product capabilities, which are extensive and valuable to customer needs, when employed correctly. Product management and marketing slow to grasp market opportunities outside of CEO focus, and revenue potential outside existing product lines that if entertained and developed would expand company markets/opportunities and product breadth, significantly. Lots of product management/senior leadership are inflexible, arrogant, and adhere to NIH, and are unwilling to listen to what many very successful, experienced technologists and senior sales folks have to contribute from the field.

    Senior corporate leadership and management - If not CEO endorsed or spawned, it ain't happening.

    Advice to Management

    Delegate, empower and become more agile with deployment of corporate resources to position correctly to win and participate on big, new Federal IT programs..
    Expand products with development and strategic acquisitions for capture of new markets. Learn how to really partner with other technology companies. Build a Federal program capture and specials development capability to win major Federal program opportunities - where the real exponential revenue growth and customer partnership is in the Federal IT market. Make required investments in supporting the Intelligence community customer with appropriate strategy, facilities and dedicated resources. Devote the appropriate resources to responding to Federal market and customer specific needs - revenues will follow.


  7. Senior QA engineer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NetScout Systems

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Learning new technologies
    Good team members
    Considerate towards employees personal problems

    Cons

    work life balance is bad
    mediocre pay and benefits


  8. The best tech company I've ever worked for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Westford, MA
    Current Employee - Engineer in Westford, MA

    I have been working at NetScout Systems

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    * The products are very complex and difficult to master completely, which is a lot of fun for those who enjoy a challenge.
    * The company employs some of the best technical people in the industry which is both refreshing, helpful, and a little competitive in spirit.
    * The company has great relationships with some of the best customers in the world. Customers love NetScout products, the NetScout sales team, and the NetScout technical people that work for them every day.
    * Company leaders value employees (especially technical employees) and has never had a layoff. That doesn't mean that people haven't been let go for cause or shifting priorities. The company simply doesn't do the foolish hire-and-purge dance to appease shareholders.
    * The company is very, very conservative financially and dead-serious about regulatory compliance and workplace behavior/ethics. Absolutely no shenanigans are tolerated at NetScout.
    * Good compensation package and benefits.

    Cons

    * Career advancement is very slow partly due to conservative management posture, and partly due to a flat management hierarchy. These are not bad reasons, but career development and advancement doesn't seem to be an expectation or a priority either. NetScout is not the company for the ambitious.


  9. Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NetScout Systems

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    NetScout has a great culture....great product....great Team

    Cons

    Very responsive to the customer's needs and sometimes "over-commits"

    Advice to Management

    Keep up the good work


  10. Helpful (2)

    Stay away...............

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NetScout Systems

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They have a good work/life balance

    Cons

    Has a singular culture centered around the CEO. Almost to the point of a cult. Many "long-timers" who just go with flow, drink the kool-aid and not forward-thinking with their technology or direction. They "talk the talk" but don't "walk the walk". They think they can play in the big-boy league but fail.

    Advice to Management

    Bring in new blood at all levels, especially on all management levels where all have gotten complacent and too wrapped up in the CEO's vision. Don't be "yes" men on everything.


  11. A company with a misssion

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - N/A
    Current Employee - N/A

    I have been working at NetScout Systems full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    All employees know and most support our mission. Very unique, differentiated value proposition and employee-friendly culture. Customers and their issues are close on a daily basis and all functions are connected to them. Managers are hands-on, no suits will last long.

    Cons

    The company is too deal-driven, and sales has too much influence on directions. Most managers lack initiative and depend to much on central direction.

    Advice to Management

    Bring in new blood to refresh technology and sales thinking.



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