NetScout Systems Reviews

Updated August 16, 2015
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  1. Network Performance Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Alliance Partner Manager in Westford, MA
    Former Employee - Alliance Partner Manager in Westford, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at NetScout Systems (More than 10 years)

    Pros

    Good benefits, proven technology in enterprise market

    Cons

    engineer led company with minimal focus on sales & marketing to grow


  2. Federal Sales Management, Not Civilian

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager - Federal/DoD in Washington, DC
    Former Employee - Account Manager - Federal/DoD in Washington, DC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at NetScout Systems full-time (More than 3 years)

    Pros

    Great compensation plan, excellent benefits, friendly, helpful and highly collaborative corporate services - HR, corporate sales support, customer support team, but not product management. Robust, stable, exceptional products for performance management - security solutions are wanting. A positive experience with helping to advance the sale for standard offered products. Somewhat creative, but usually supportive of new non-standard means and financial plans to achieve customer satisfaction.

    Cons

    Management - Risk-adverse Federal sales management leadership (non-supportive, critical of strategy development/tactical execution if divergent from their own limited view and perspective of what will be required to win major program, in all of its aspects - technical, partner relationship, engineering resources, corporate product development, etc.), inadequate understanding of major Federal program opportunity strategy development and how to align, organize and pursue with appropriate mix of corporate resources to align product and business resources with needed enhancements for readiness to achieve tactical program advantage and account wins within reasonable lead time frames allotted to deliver against leading edge Federal sales/program opportunities as wins. Too risk adverse, and lacking of experience and know-how to undertake the outside the norm opportunities. If it doesn't fit in the square peg - don't pursue. Product - Some of the enterprise products take an immense amount of time and engineer expertise to implement. Customer engineers must attend company full complement of product training to fully realize all of the product capabilities, which are extensive and valuable to customer needs, when employed correctly. Product management and marketing slow to grasp market opportunities outside of CEO focus, and revenue potential outside existing product lines that if entertained and developed would expand company markets/opportunities and product breadth, significantly. Lots of product management/senior leadership are inflexible, arrogant, and adhere to NIH, and are unwilling to listen to what many very successful, experienced technologists and senior sales folks have to contribute from the field. Senior corporate leadership and management - If not CEO endorsed or spawned, it ain't happening.

    Advice to Management

    Delegate, empower and become more agile with deployment of corporate resources to position correctly to win and participate on big, new Federal IT programs.. Expand products with development and strategic acquisitions for capture of new markets. Learn how to really partner with other technology companies. Build a Federal program capture and specials development capability to win major Federal program opportunities - where the real exponential revenue growth and customer partnership is in the Federal IT market. Make required investments in supporting the Intelligence community customer with appropriate strategy, facilities and dedicated resources. Devote the appropriate resources to responding to Federal market and customer specific needs - revenues will follow.


  3. Senior QA engineer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Learning new technologies Good team members Considerate towards employees personal problems

    Cons

    work life balance is bad mediocre pay and benefits


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  5. The best tech company I've ever worked for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Westford, MA
    Current Employee - Engineer in Westford, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    * The products are very complex and difficult to master completely, which is a lot of fun for those who enjoy a challenge. * The company employs some of the best technical people in the industry which is both refreshing, helpful, and a little competitive in spirit. * The company has great relationships with some of the best customers in the world. Customers love NetScout products, the NetScout sales team, and the NetScout technical people that work for them every day. * Company leaders value employees (especially technical employees) and has never had a layoff. That doesn't mean that people haven't been let go for cause or shifting priorities. The company simply doesn't do the foolish hire-and-purge dance to appease shareholders. * The company is very, very conservative financially and dead-serious about regulatory compliance and workplace behavior/ethics. Absolutely no shenanigans are tolerated at NetScout. * Good compensation package and benefits.

    Cons

    * Career advancement is very slow partly due to conservative management posture, and partly due to a flat management hierarchy. These are not bad reasons, but career development and advancement doesn't seem to be an expectation or a priority either. NetScout is not the company for the ambitious.


  6. Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    NetScout has a great culture....great product....great Team

    Cons

    Very responsive to the customer's needs and sometimes "over-commits"

    Advice to Management

    Keep up the good work


  7. A company with a misssion

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - N/A
    Current Employee - N/A
    Recommends
    Neutral Outlook

    I have been working at NetScout Systems full-time (More than 5 years)

    Pros

    All employees know and most support our mission. Very unique, differentiated value proposition and employee-friendly culture. Customers and their issues are close on a daily basis and all functions are connected to them. Managers are hands-on, no suits will last long.

    Cons

    The company is too deal-driven, and sales has too much influence on directions. Most managers lack initiative and depend to much on central direction.

    Advice to Management

    Bring in new blood to refresh technology and sales thinking.


  8. Great place to work with a positive future in the Enterprise networks.

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Big company backing with positive profitability and clear goals.

    Cons

    The Business Unit I work under within NetScout is small and not getting any traction up to EVP level.

    Advice to Management

    None, they treat employees well.


  9. Ambition and Visoin, combined

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NetScout Systems full-time (More than 5 years)

    Pros

    The company is driving hard for market leadership and for changing the industry status quo. Great to be part of it and to go along for the ride.

    Cons

    Intense, not for the faint of heart.

    Advice to Management

    Keep driving, it will pay off!


  10. Good company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Jose, CA
    Current Employee - Software Engineer in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NetScout Systems full-time (More than 8 years)

    Pros

    Stable, well run, interesting technology

    Cons

    Improving how the groups work together

    Advice to Management

    Keep doing what you're doing


  11. Helpful (2)

    A good place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Westford, MA
    Current Employee - Engineer in Westford, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NetScout Systems full-time

    Pros

    Good group of very smart people. The company does care for its employees, and you can see that in the long tenure of most employees. Senior management is very deliberate in guiding the direction of the company, from development through sales. NetScout knows what it wants to be.

    Cons

    The environment is not necessarily for the entrepreneurial at heart. Although input is accepted and encouraged, the company's entire direction comes strictly from the CEO. The CEO is very smart, and has done well with the company over its history, so things are bad, just don't expect to help drive vision.

    Advice to Management

    Focus more on building true management qualities in those you put in positions to lead others. If you don't build a firm foundation of people who can motivate, develop and empower those, and build leadership skills in others, you'll miss out on having a truly great company.



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