NetSuite Reviews

Updated September 13, 2014
Updated September 13, 2014
159 Reviews
4.0
159 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
NetSuite President, CEO, and Director Zach Nelson
Zach Nelson
105 Ratings

Review Highlights

Pros
  • Rest assured that your work is well-compensated while providing a work-life balance at the same time (in 12 reviews)

  • They've got a great product which has a great solution for the mid-market, still has a way to go to meet enterprise needs (in 20 reviews)


Cons
  • none so far as I'm a new hire for Netsuite Philippines Inc (in 5 reviews)

  • My work-life balance isn't always ideal (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Former intern at NetSuite.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NetSuite part-time

    Pros

    The company is very open about it's plans and goals and goes to great lengths to ensure that employees understand the integral parts that they play in the organization.

    Cons

    The start-up mentality in the larger company structure makes for a lot of inefficiencies, heavy workloads, and long days.

    Advice to ManagementAdvice

    Continue to focus on smaller easy to solve issues but don't lose track of the bigger picture. Suffering long-term inefficiencies to take care of low hanging fruit may prove more harmful than helpful.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Non existent culture, managers who do not care about development and have ineffective communication skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at NetSuite

    Pros

    Competitive compensation package
    Growing company - on its way to be $1B company

    Cons

    One of the worst job experiences I have had in the past 10 years. Middle management do not know how to manage and just want worker bees to churn out work versus striving for development and growth.

    Advice to ManagementAdvice

    Have your managers take some serious leadership training. People leave jobs because of bad managers not bad companies.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    NetSuite is a collegial, supportive, and productive working environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Mateo, CA
    Former Employee - Anonymous Employee in San Mateo, CA

    I worked at NetSuite full-time

    Pros

    Everyone in the company is friendly, intelligent, hard-working, and dedicated to making NetSuite's services the best they can be. Work-life balance is a priority!

    Cons

    The Legal Department could use better management. Completing individual projects can be swift, efficient, and effective but when multiple divisions or departments are involved efficiency is quickly reduced. Office politics are a mystery to new employees, and there is no centralized or uniform filing system/document management.

    Advice to ManagementAdvice

    Implement and enforce a unified filing system. Maybe hire another paralegal or legal secretary to get this ball rolling and then stay-on to support the IP and Sales teams --maybe hire two!

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    High marks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Professional Services Senior Consultant  in  Boston, MA
    Current Employee - Professional Services Senior Consultant in Boston, MA

    I have been working at NetSuite full-time for more than 3 years

    Pros

    Have been here for 4 years and can't say enough about it. NetSuite is truly a great product, and one that is improving by leaps and bounds at a rapid pace. The management team is relatively young, energetic, motivated, and a pleasure to work for.

    Cons

    The pay isn't out of this world, but work-life balance more than makes up for it.

    Advice to ManagementAdvice

    If your policy is that people can & will only earn significant raises when they get a promotion, then stick to that. My raise - on a percentage basis - was lowest the year I was promoted.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Shiny on the outside rusty on the inside

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Professional Services Project Manager  in  San Mateo, CA
    Current Employee - Professional Services Project Manager in San Mateo, CA

    I have been working at NetSuite full-time for more than a year

    Pros

    Ability to work remote, flexible schedule able to continue to learn, rapid growth

    Cons

    There is no corporate culture except on of Greed and generating billing hours. The Professional Services Group includes PMs, Consultants and other billable customer facing resources. The experienced consultants and PMs are leaving the ship and new green recruits are sent to the front lines with no experience in the product and urged to bill as many hours as possible. Billable hours is the only focus which has created an every person for themselves work environment. There is no collaboration and certainly no motivation to do what is right by the customer since your variable pay is directly correlated to billable hours. There is no focus on continuous improvement or making methods more efficient.

    I would not recommend working at NetSuite, maybe it's different in Sales than in PS since growth growth and more growth at any cost is the company mantra.

    I am looking elsewhere.

    Advice to ManagementAdvice

    Stop telling employees to "get back to the gold mine" and do some exit interviews if you care about your company and where it is headed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Technical Account Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NetSuite

    Pros

    Benefits, room for growth within the organization.

    Cons

    Concern for getting lost in such a large organization or there being too many layers of processes that might interfere with expeditious progress.

  8. 1 person found this helpful  

    Excellent Growth, at all costs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Professional Services Consultant  in  Boston, MA
    Current Employee - Professional Services Consultant in Boston, MA

    I have been working at NetSuite full-time for more than 3 years

    Pros

    A great product that gets better with each release. Good colleagues who work hard and try to do the best they can to succeed. Interesting customers who really need a software solution to do better.

    Cons

    In Professional Services, two numbers drive everything: utilization and revenue. Overall, given the rapid growth of the company, there is little done to help facilitate a quick ramp-up, and no incentive for senior resources to spread their knowledge and mentor newer team members. Travel happens quite a bit, but counts against utilization, so be prepared to work crazy hours to make your targets. Overall, be prepared to "wing it" when the answers to your questions aren't answered, and your customer needs a solution yesterday.

    Squeaky wheels with good improv skills and relentless work ethic will succeed here.

    Don't expect a good raise if you do well. Salaries are banded, and despite the growth in revenue and a good review, the average raise is 2.5%.

    Advice to ManagementAdvice

    Bring in managers who are actually trained in management and understand it's not simply numbers, and results can be enhanced by helping people succeed. Yes, there is growth, but it could be so much greater if you paid attention to building a team that rewards teamwork.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Growing pains but good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  San Mateo, CA
    Current Employee - Manager in San Mateo, CA

    I have been working at NetSuite for more than 5 years

    Pros

    Company is growing fast and creates many opportunities for those looking for a challenge. Great product and great people.

    Cons

    Seems to be becoming more political as it grows and the office decor is a little dated. Could use a lot of tlc. Company seems to be searching for its culture as it continues to expand.

    Advice to ManagementAdvice

    Get more involved and show that you are still vested in the business...as NetSuite has grown it seems as if the executives are less and less visible...could be a factor or scaling the org but people in your company care about its success.

    Recommends
    Approves of CEO
  10.  

    Growing company with lots of potential!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PS Analyst  in  Denver, CO
    Current Employee - PS Analyst in Denver, CO

    I have been working at NetSuite full-time for less than a year

    Pros

    -Unlimited PTO, just make sure you get your projects done on time
    -Ability to work from home, as long as you have internet and phone
    -Lots of training to make sure you know everything about the system and company
    -Benefits and compensation are very competitive
    -Plenty of opportunities to learn, grow, and move within the company
    -Everyone is really friendly

    Cons

    None that I can think of.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Good enough for the moment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NetSuite full-time

    Pros

    The people who aren't management here are wonderful, and the company is reasonable about flexible hours, especially once you've worked there for awhile. The work is very interesting if you like detailed and challenging code work.

    Cons

    Management seems like they don't actually want to manage, and it shows. Between people who are reluctant managers and the managers whose defining characteristic is 'self-promotion', I have little faith in middle and upper management. Likewise, I'm not sure that this is a great place for a long-term career.

    Advice to ManagementAdvice

    Management needs to focus more on enabling good work by employees and encouraging good company culture - there's a weird mix of informal/start up culture and too-strict and meaningless corporate culture, and people are starting to leave. Additionally, salaries are lower than they should be now, and longer-term employees aren't seeing much upside to sticking around. There's more interesting, less stressful and possibly better paying work elsewhere.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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