Netflix Reviews

Updated April 11, 2015
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2.7
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Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
10 Ratings

Pros
  • Freedom and Responsibility culture works the best (in 31 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)

Cons
  • You know you're in a culture of fear when the person training your group talks about how they were nearly fired (in 17 reviews)

  • The work-life balance is sometimes hard to manage (in 17 reviews)

More Pros and Cons

16 Employee Reviews

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  1. Helpful (3)

    Politics over hard work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Beverly Hills, CA
    Former Employee - Marketing in Beverly Hills, CA

    I worked at Netflix

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Freedom & responsibility, creative atmosphere, free lunch and snacks

    Cons

    Freedom & responsibility on a superficial level, lots of politicking and waiting for people to dig their own graves, not much support or nurturing of talent

    Advice to Management

    Put aside your own insecurities and recognize talent, let people shine, it doesn't take light away from you, it enhances your genius.


  2. Helpful (10)

    Not great - Super great on resume though!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Beverly Hills, CA
    Former Employee - Anonymous Employee in Beverly Hills, CA

    I worked at Netflix full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Health Plan, Salary, Lunch served daily, Relaxed dress code, Everyone is friendly, SNACKS

    Cons

    There's a reason the benefits package is so great. You will be afraid and you will stress about your job constantly. If you're lucky, you'll be in the right department, but more likely you won't be given really any training. If you do make it past the six month mark without being let go you will only last to about a year or so before you will need to move on. Most of the people you got hired with will be gone within two months and they were all excellent workers. Not okay - scary.

    Definitely take the job so it gets on your resume. It will open doors as other companies are starting to pick up on the fact that Netflix is awesome at recruiting (every excellent candidate on a job hunt knows the name and applies), but this company is BAD at keeping these people.

    I wish you good luck and work YOUR BUM OFF because it won't last.

    Advice to Management

    You manage the company poorly. Autonomy is great as long a there is some sort of check in system and it's not all a political crap storm where the new people aren't actually helped.


  3. Helpful (17)

    Trapped & Talented

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Account Specialist in Beverly Hills, CA
    Current Employee - Digital Account Specialist in Beverly Hills, CA

    I have been working at Netflix full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Lunch, healthcare, experience and unlimited vacations.

    Cons

    No growth and the culture IS too good to be true, we live and breed fear.

    Advice to Management

    Management fears there own position that they can't efficiently manage their team.


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  5. Helpful (5)

    Amazing culture, clear and transparent strategy, and an amazing staff.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Beverly Hills, CA
    Current Employee - Anonymous Employee in Beverly Hills, CA

    I have been working at Netflix full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - The company has amazing work culture. They encourage personal responsibility, so you're allowed to work the way you like to work as long as work is getting done.

    - All teams appear to be very clear and transparent with regards to strategy. I knew exactly what I was doing, why I was doing it and what the overall objective was. Lots of clear communication and collaboration. You think this would be a no brainer for all companies, but this is increasingly rare so it's great to see Netflix embrace communication.

    - Plenty of parking in the Beverly Hills office.

    - Catered lunch EVERYDAY.

    Cons

    -Lack of new employee onboarding for your particular role. When you're new, everyone is really busy so there is rarely time for you to sit down with someone and learn the processes for your role that are specific to Netflix. A lot of it is learning on the fly and asking questions as they come up. This is fine if you're a fast learner or have a lot of experience for your role, but for others this can be a very difficult roadblock that can affect campaigns early on and stifle rapport building within teams

    Advice to Management

    You have created an amazing product and an amazing place to work. Keep going!


  6. Helpful (4)

    Culture Deck Is Real

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Content Operations Manager in Beverly Hills, CA
    Current Employee - Content Operations Manager in Beverly Hills, CA

    I have been working at Netflix full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Being part of an innovative and transparent company has kept me working here for several years. Not only do I love what I do, but what keeps me here is the environment. We live out the culture deck. Politics do not prohibit me from doing my job or speaking out when I have a recommendation on what could be better. Collaboration is encouraged, and it's easy to do when you have high-performing peers and understanding managers.

    Cons

    None to reference at this time.

    Advice to Management

    Keep up with the great transparency.


  7. Helpful (7)

    Disappointing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Senior Marketing Manager in Beverly Hills, CA
    Current Contractor - Senior Marketing Manager in Beverly Hills, CA

    I have been working at Netflix as a contractor (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Excellent Salary and benefits; catered lunches. Everyone at Netflix is very talented, smart and professional

    Cons

    There's very little understanding of the 'Freedom and Responsibility" mantra. The culture tends to promote throwing each other under the bus mentality. The marketing department has very little direction. Reminded me of a kids soccer game; everyone huddled up around the ball without any direction on where to go. Would really benefit from some consistent direction and communication.

    Advice to Management

    Consider establishing better forms of communications and direction for entire teams and individual employees. Many people are spending their days confused on direction, goals and job responsibilities (areas of focus and ownership).


  8. Helpful (3)

    Very Different Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Content Team in Beverly Hills, CA
    Former Employee - Content Team in Beverly Hills, CA

    I worked at Netflix full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Work with highly intelligent individuals, free lunches, snacks sodas. your peers are great people that you will enjoy spending time around. On the peer level it is a very welcoming atmosphere.

    Cons

    Work Life balance is horrible, no room to grow or it takes 8+ years. Extremely high turn over whether it be employees leaving or arbitrary 'Lay Offs'

    Advice to Management

    No advice - it would be a waste of breath. Management, gets their orders from way above your level. It's a very, very large corporation where advice or ideas aren't welcomed.


  9. Helpful (13)

    Most of the negative reviews on this site are accurate.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Beverly Hills, CA
    Current Employee - Anonymous Employee in Beverly Hills, CA

    I have been working at Netflix

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Better than average pay
    Unlimited vacation
    Free lunch and snacks

    Cons

    No upward mobility
    Frequent restructuring
    Cliquishness
    **********
    Netflix makes no secret about it's high performance culture, which results in a very high turnover. Average life expectancy in this office is about 2 years, which means very often the main knowledge base of a department exists when an employee is terminated (not always for fair reasons) or chooses to leave since there is no room to grow. There are conflicting values and many managers don't practice what Netflix preaches. If you associate with the right people, this can help your career, but it is disappointing that office politics factors so heavily into a company that preaches how different they are from other corporate cultures. Yes, it's great we all get Blackberries or iPhones (and are reachable 24/7) and have a liberal vacation policy, but the aura of paranoia that invades the office due to the frequent restructurings is not conducive to successful business practices.

    Advice to Management

    The culture in the main headquarters in San Jose is different and very disconnected from the BH office. Getting on the same page would help as would treating your employees with more respect.


  10. Helpful (4)

    Netflix hires the best and brightest but realize that you are hired for one job and vertical movement is unlikely.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Beverly Hills, CA
    Current Employee - Manager in Beverly Hills, CA

    I have been working at Netflix

    Approves of CEO
    Approves of CEO

    Pros

    They hire great, hardworking people and the management is relentless and single focused in enforcing their mission statement and driving success in DVD rental by mail and online. Everyone who works there is of above average intelligence and ability and the jobs can be rewarding and demanding. They really do hire people who are autonomous and can own a process and you can rely on those around you to provide the support you need.

    Cons

    They do not focus on career development and would prefer to hire someone from the outside to be your boss or replace you rather than groom you to grow into a more senior position. There are a couple of core values that they preach but do not really follow through on. There is a very different culture between the LA office and the HQ which feels inconsistent with their value system.

    Advice to Management

    Their vision and focus is top notch and they do not need much help in achieving success in those areas. They should focus a little more on treating their people a little better and not churning through so many very competent people. also as they grow they need to realize that some of their values are difficult to maintain. for instance, they make some claims about being a flat organization but this is far from the truth.


  11. Helpful (8)

    great company, limited career opportunities

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Beverly Hills, CA
    Current Employee - Manager in Beverly Hills, CA

    I have been working at Netflix

    Approves of CEO
    Approves of CEO

    Pros

    flexible vacation policy (days are not tracked)
    nice office with great technology (free drinks/sodas/snacks)
    interesting work
    free subscription
    work with extremely competent colleagues (high performance culture)
    great online dot com experience
    company is well-respected

    Cons

    no career path, limited opportunities for career advancement (those at the top stay, mid-level to entry-level employees tend to leave after a few years)
    very competitive work environment (high performance culture)
    high pressure, high stress (high performance culture)
    not enough support, work a lot of hours
    management is (openly) not concerned with morale (if you don't like it, leave)
    no job security (they are quick to lay off mediocre performers)

    Advice to Management

    Morale is important



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