Netflix Reviews

Updated March 24, 2015
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3.6
446 Reviews
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Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
338 Ratings

Pros
  • Work atmosphere is awesome with lot of freedom and responsibility (in 31 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)

Cons
  • Netflix makes no secret about it's high performance culture, which results in a very high turnover (in 18 reviews)

  • IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are (in 17 reviews)

More Pros and Cons

Employee Reviews

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  1. 3 people found this helpful

    Growth and evolution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Los Gatos, CA
    Current Employee - Anonymous Employee in Los Gatos, CA

    I have been working at Netflix full-time (more than 5 years)

    Pros

    Company moves fast and you can be very productive. Minimal bureaucracy. Generally good at attempting to disseminate vision from top-down. Strong technical contributors and great peers. Most policies and practices are employee-friendly (in that there's little impediments to getting stuff done). Company does get rid of low-performers regularly.

    Cons

    As with many rapidly growing organizations, there's some chaos and politically-biased positioning during the changes. Some managers are focused too tactically on product today, not strengthening the team and products for future. If you need to work at a place where things don't change much or where you can know you'll be employed for years--this is not the place for you. Work load can be heavy at times (but the work itself is interesting and fun).

    Advice to ManagementAdvice

    As the company continues to move from a maverick streaming technology startup to a operations-focused content provider, there should be more discussion about how the culture and product is changing and how it needs to shift more. In the past 5 years, engineer headcount has more than doubled -- how can we continue to adapt our management and development at the same rate of success (or better) with this much larger org?

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful

    Nice Benefits, Lousy Management, Growth and Learning Opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Digital Account Specialist in Beverly Hills, CA
    Current Employee - Digital Account Specialist in Beverly Hills, CA

    I have been working at Netflix full-time

    Pros

    Free lunch, benefits and perks such as the unlimited vacation policy. The office in Beverly Hills has been recently renovated and provides access to a gym and shower room. The company allows for a casual but high performance work setting with an emphasis on work/life balance.

    Cons

    Leadership is lackluster, bordering on incompetent. No room for growth or learning opportunities as this position has basically become beta testing and data input for their content portal. Multiple people have voluntarily left for other opportunities at other companies without waiting to be fired and collecting the "excellent severance package". "Old-timers" hold on because of the high salary and perks. Culture Deck is constantly manipulated to justify mismanagement. Management's actions and decisions breed a culture of fear.

    Advice to ManagementAdvice

    Stop acting like we're in an episode of "Survivor" and get a clue!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful

    Awesome company if you are engineer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Los Gatos, CA
    Current Employee - Senior Software Engineer in Los Gatos, CA

    I have been working at Netflix full-time (more than 5 years)

    Pros

    Great co-workers, good support, great pay.

    Cons

    Not for everybody. Manager if he/she is not careful and politically savvy can have short lifetime with a company.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 6 people found this helpful

    Freedom and responsibility and paying top of the market

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix

    Pros

    - High salary focused on cash compensation
    - freedom and responsibility, no micromanagement actually
    -

    Cons

    - Technically, a single engineer should cover wide range of areas including coding, testing, packaging, deployment, monitoring, etc. This can be a great challenge but sometimes this will create fatigue.
    - Sometimes, it happened that somebody was fired but hard to understand why he/she was let go.

    Recommends
    Positive Outlook
  6. 2 people found this helpful

    Good positive culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Hillsboro, OR
    Former Employee - Customer Service Representative in Hillsboro, OR

    I worked at Netflix

    Pros

    Good culture, positive work environment and overall a positive job because people like netflix

    Cons

    tough to move up even if your performing well. Mostly about politics and making sure the right people know you as there are a lot of employees in the call center. Tough to stand out.

    Advice to ManagementAdvice

    Was great when you allowed even newly hired CSR employees to purchase company stock using up to 15% of paycheck. When the stock took off and skyrocketed this was immediately taken away which came off as greedy.

    Recommends
    Positive Outlook
    Approves of CEO
  7. The culture is the real deal; read the deck. It really is the blueprint for our culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Los Gatos, CA
    Current Employee - Director in Los Gatos, CA

    I have been working at Netflix full-time (more than 3 years)

    Pros

    Freedom and Responsibility from the culture deck is true
    Super smart people that love what they do
    Awesome brand
    Compensation is top of market

    Cons

    Things move quickly; sometimes hard to keep up
    High performing culture means there is pressure, but deliver rather than worry and you will be fine

    Advice to ManagementAdvice

    As we grow we need to consider other means of communication. Memo's are great but we need to find more efficient means of communicating.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 5 people found this helpful

    Netflix call center recruiting: hire 15, fire 12 of them the next week.

    Former Contractor - Recruiter in Hillsboro, OR
    Former Contractor - Recruiter in Hillsboro, OR

    I worked at Netflix as a contractor (less than a year)

    Pros

    It's a great place to work, especially for high performers who are treated well day-to-day.
    Lots of freedom in terms of flexible scheduling, how the job gets done, and self-expression - great place to work if you're queer or non-conforming in some aspect.

    Cons

    Super demanding in terms of performance - which would be fine if there were a well established feedback cycle to let employees know what's expected of them, unfortunately the reality is that people are let go without warning all the time, certainly at the lower levels, but seemingly within management as well, giving the whole organisation a panicked, overworked vibe.

  9. 3 people found this helpful

    GSTR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix

    Pros

    Fun people, you get that home feeling. You will learn a lot about the streaming.

    Cons

    Changing mangers ever 3 months kinda sucked. And some of the Tier 3 agents can be dicks at times. But overall good place to work......VERY HARD TO ADVANCE IN THAT PLACE, SO GET COMFY IN YOUR POSITION.

    Advice to ManagementAdvice

    Take the bug out of your butt.

  10. 4 people found this helpful

    I didn't like it to much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Farmington Hills, MI
    Former Employee - Customer Service Representative in Farmington Hills, MI

    I worked at Netflix

    Pros

    Fun environment if you are young

    Cons

    Hours, people, survey, they tell you they don't car about your outside life

    Advice to ManagementAdvice

    Hire more mature people

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 16 people found this helpful

    Will fire you for being 2 minutes late.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Csr1 in Hillsboro, OR
    Former Employee - Csr1 in Hillsboro, OR

    I worked at Netflix

    Pros

    Great facility. Relaxed atmosphere once you get there

    Cons

    Will fire you for being late no matter what the reason

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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