Netflix Reviews

Updated September 28, 2014
Updated September 28, 2014
407 Reviews
3.7
407 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
313 Ratings

Review Highlights

Pros
  • Work atmosphere is awesome with lot of freedom and responsibility (in 30 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)


Cons
  • Netflix makes no secret about it's high performance culture, which results in a very high turnover (in 18 reviews)

  • IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Great place to work, but not for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Los Gatos, CA
    Former Employee - Senior Software Engineer in Los Gatos, CA

    I worked at Netflix full-time for more than 5 years

    Pros

    Little to no micromanagement. Control and ownership of software components you are responsible for. Exceptional compensation. Incredible vacation policy.

    Cons

    Not for everyone - developers who like working independently and without much guidance will thrive here. Developers who are used to being given specific assignments and lots of structure might crash and burn (and get fired). Extremely stressful working situations at times as you will be responsible for a lot and might not have backup, and potential for very long hours. If you don't have the courage to ask for your vacations you might not get any (no formal vacation policy).

    Advice to ManagementAdvice

    Finding the right balance between an unstructured work environment and micromanaging everything is hard, but it's possible that management at NFLX keeps things too much on the unstructured site.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    My time at Netflix

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Control  in  Los Gatos, CA
    Former Employee - Quality Control in Los Gatos, CA

    I worked at Netflix as a contractor for less than a year

    Pros

    Netflix was very kind to me. The environment was very friendly and relaxed. They cared about my health by providing a healthy salad lunch on a daily basis and a well stocked snack room.

    Cons

    My biggest complaint was that I could not work there for a lengthier time. They were flexible with my real life emergencies and situation. The leadership listened and understood any concerns I may have had.

    Advice to ManagementAdvice

    I hope you guys kept doing what you were doing.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great for a Call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Beaverton, OR
    Current Employee - Customer Service Representative in Beaverton, OR

    I have been working at Netflix full-time for more than a year

    Pros

    guaranteed hours, Free Netflix, Great benefits.
    The people that work here are pretty cool

    Cons

    boring work, your job is based on customers saying that they are satisfied with the Netflix experience which really has little to do with you. And you start at 14.hr and that is where you will stay forever.

    Advice to ManagementAdvice

    We are not cattle.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Don't do it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Farmington Hills, MI
    Former Employee - Customer Service Representative in Farmington Hills, MI

    I worked at Netflix full-time

    Pros

    Steady income same amount every week biweekly ! Ability to work overtime , Experience gained .

    Cons

    No respect no breaks no justice, worked in the call center for almost a year, doesn't promote from within .

    Advice to ManagementAdvice

    Please treat your employees like people and not numbers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Best Company I have worked at!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee  in  Los Gatos, CA
    Former Employee - Anonymous Employee in Los Gatos, CA

    I worked at Netflix full-time for more than 3 years

    Pros

    - Freedom & Responsibility Culture
    - Almost zero politics
    - No Employee Reviews (Hire & keep the best)
    - High Quality co-workers

    Cons

    - Not much except that towards the end, had a useless manager

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Best company I've worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix

    Pros

    Pretty much the whole cultural deck - highlights are compensation, no micromanagement and the vacation policy.

    Cons

    I honestly don't have any big complaints about working here.

    Recommends
    Approves of CEO
  8. 4 people found this helpful  

    It's not "if" you will be let go, it's "when".

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Administrator  in  Los Gatos, CA
    Former Employee - Senior Systems Administrator in Los Gatos, CA

    I worked at Netflix full-time for more than a year

    Pros

    Leeway to learn and gain experience with diverse technology.
    Pay was above market.
    Work with fantastic people.
    Free subscription & good "product".

    Cons

    People are treated like toilet paper. It is not a "family", this is true, but it is not a "team", either. The group I worked in processed hires & fires access rights: I have never seen so many people fired, without warning, while they were ON vacation - leaving our group to receive and deal with calls from confused people (some of them Directors of hubs), who returned ready for work to no access and no information on what was happening.
    Lousy communication between groups.
    Excessively High turnover - instead of leveraging employee knowledge & experience - people are overworked, used up, & thrown out like trash - the alumni group should read "NETFLIX PTSD Group".
    80 hr work week *minimum*.
    No work-life balance.
    I had 4 managers in 1year of employment & the entire team I was on was replaced during that time and (you guessed it) one of the most awesome employees was fired while he was *ON* vacation: *THAT* was extremely awkward, as he was stellar...it was just a regime change.

    Advice to ManagementAdvice

    As if they care what former employees think: Treat people like human beings and show some basic respect. Have *meaningful* employee-management meetings and encourage open communication instead of the "keep doing what you're doing" until people are blindsided by termination.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 5 people found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Los Gatos, CA
    Current Employee - Senior Software Engineer in Los Gatos, CA

    I have been working at Netflix full-time for more than 5 years

    Pros

    * Freedom & Responsibility culture. Everyone in the company knows the company's direction well. We are responsible for helping the company move to the right direction and we are free to choose how to help the company.
    * Transparency. The management team spends time with everyone in the company explaining how the company operates.

    Cons

    * No training program. You are on your own to improve your technique skills.

    Advice to ManagementAdvice

    I hope that the top management get more feedbacks from everyone in the company. We are a very focused company. However we may find another big thing if we spend some resources on innovative ideas, which do not match the company's focus.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Ok place to work. Very little training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Dispacher  in  Los Gatos, CA
    Former Employee - IT Dispacher in Los Gatos, CA

    I worked at Netflix as a contractor for less than a year

    Pros

    Very tech savvy environment. Everyone gets a cell phone when hired including contractors. Lots of technical goodies to play with. Launch day parties were cool. Most people seemed laid back. Unlimited vacation.

    Cons

    Very little training for the job, with minimal direction. I felt like I was just thrown in and expected to swim.

    Advice to ManagementAdvice

    More training and support for the employees. More structure.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Great summer job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Portland, OR
    Former Employee - Customer Service Representative in Portland, OR

    I worked at Netflix full-time for less than a year

    Pros

    As much as the customers could be awful sometimes, Netflix really tried to make us happy. The supervisors were very hands on, and always there to help. My team of co-workers were very helpful too. We were always in group chats discussing issues. There were always contests going around, and fresh fruits in the break rooms.

    Cons

    The only con really is that you don't get to choose your hours. You may get stuck with the overnight shift, or working all weekend days. They do pay you more for those hours though.

    Recommends
    Positive Outlook
    No opinion of CEO

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