Netflix Reviews

Updated July 30, 2015
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3.7
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Recommend to a friend
Approve of CEO
Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
350 Ratings

Pros
  • Freedom and Responsibility culture works the best (in 31 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)

Cons
  • You know you're in a culture of fear when the person training your group talks about how they were nearly fired (in 17 reviews)

  • The work-life balance is sometimes hard to manage (in 17 reviews)

More Pros and Cons

470 Employee Reviews

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  1. Good mornings

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Disc Return in Pittsburgh, PA
    Former Employee - Disc Return in Pittsburgh, PA

    I worked at Netflix part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    They were very flexible, got free Netflix account while employed, good pay for part time, nice people to work with.

    Cons

    Very early hours if you're not a morning person.


  2. Helpful (1)

    Culture of Lies

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT

    I have been working at Netflix full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Literally just the pay, its over market and thats where the problems come in.

    Cons

    Its as if they build this up as some caring enviroment, but its allllll lies. I would never have came here if not for the pay and the promise of different and unique in terms of call centers. There are many others that work here and feel the same, that this place is literally garbage at actually caring for the people they hire. If you do wanna pursue any sort of job here, don't ever try to talk to anyone that is un management about any problems you may be having, they will threaten your job status immediately. This has happened to myself and others. 0/10 wouldn't recommend.

    Advice to Management

    Stop acting like this place is so relaxed and chill, too many of your employees are actually afraid of being fired or afraid of upper management which is sickening.


  3. a job but not a career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Las Vegas, NV
    Former Employee - Customer Service Representative in Las Vegas, NV

    I worked at Netflix full-time (Less than a year)

    Recommends
    Recommends

    Pros

    Nice coworkers and down to earth management, that really knew how to make employees feel valuable.

    Cons

    Customers could be pretty nasty sometimes, when their internet was way to sloooooow to stream movies.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. n/a

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Frisco, TX
    Current Employee - Anonymous Employee in Frisco, TX

    I have been working at Netflix full-time (Less than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    I totally loved it the people are wonderful truly love it.

    Cons

    No cons the job was totally wonderful and understanding.

    Advice to Management

    N/a


  6. Helpful (4)

    "you just don't fit"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSR-1 in Salt Lake City, UT
    Former Employee - CSR-1 in Salt Lake City, UT

    I worked at Netflix

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great pay, cool people, good benefits,

    Cons

    Policies are not equal across the board. If you are late 100 times and miss more then half of the month management will keep you so long as you are buddies. If you are not then they will fire for for being 3 minutes late once. No warnings, not write ups The policy is use your best judgment. ... that is flawed

    Advice to Management

    get better policies, implement warning systems.


  7. "Job, but not Career"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Specialist in Fremont, CA
    Current Employee - Customer Support Specialist in Fremont, CA

    I have been working at Netflix full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Call center job, great supervisor and a lot of coaching opportunity! Ok pay, for a college student or someone without a college degree.

    Cons

    Call center job, answer up to 80 plus calls a day

    Advice to Management

    Listen and act upon supervisor's advise !


  8. Customer Service Rep position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hillsboro, OR
    Former Employee - Anonymous Employee in Hillsboro, OR

    I worked at Netflix full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great pay, free health care, free food in break room, management seems like they care about employees.

    Cons

    High volume, very busy, angry customers

    Advice to Management

    I don't have advice. I was very happy with this position.


  9. Major Leagues

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix full-time

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    People are incredibly smart, but also dedicated to success -- it's easy to get a director or VP of a function in a sit down to help you on a project they're not even leading.

    Cons

    Very, very fast paced. Sometimes speed is used as an excuse to cover up lack of quality and consistency.

    Advice to Management

    Sometimes you need to slow down to speed up. Teams can ramp incredibly quickly from 20 to 60 people in 6 months, and many can get lost in the shuffle.


  10. Reliability Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reliability Engineer in Los Gatos, CA
    Former Employee - Reliability Engineer in Los Gatos, CA

    I worked at Netflix full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great work environment, great culture ideals

    Cons

    Can be "clicky" and some managers really are there based off friendships they established, not skill sets.

    Advice to Management

    clean up management, get more candid reviews about managers. 360s for managers should be set to private as it has been taken out on staff.


  11. Nice place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in Los Gatos, CA
    Current Employee - Senior Systems Engineer in Los Gatos, CA

    I have been working at Netflix (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very Good Culture Nice Pay Talented colleagues

    Cons

    Not a place who are worried about Job Security



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