Netflix

  www.netflix.com
  www.netflix.com

Netflix Reviews

Updated December 12, 2014
Updated December 12, 2014
427 Reviews
3.8
427 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
328 Ratings

Review Highlights

Pros
  • Work atmosphere is awesome with lot of freedom and responsibility (in 31 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)


Cons
  • Netflix makes no secret about it's high performance culture, which results in a very high turnover (in 18 reviews)

  • IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Worked through ascenda corp.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CSR-1 in Frisco, TX
    Former Employee - CSR-1 in Frisco, TX

    I worked at Netflix full-time (less than an year)

    Pros

    Laid back, you can be yourself whether you have blue hair, tats all over your face or the like. Free Netflix for life! And easy to move up.

    Cons

    Some supervisors are very rude and pushy and stuck up. they will hire anybody.

    Advice to ManagementAdvice

    Make sure some supervisors after properly trained before they ruin potential candidates.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Netflix knows what they want you to do and how to let you do it

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - QA Engineer in Los Gatos, CA
    Former Employee - QA Engineer in Los Gatos, CA

    I worked at Netflix as a contractor (more than an year)

    Pros

    The QA department when I was there was small and friendly. They give you plenty of flexibility to do the job the way it needs to be done without lots of micromanagement.

    Cons

    Not a lot of job security or advancement potential. If you can't produce the kind of results they're looking for you won't last long, and even if you do you probably won't move up much unless you really really want to.

    Recommends
    Approves of CEO
  3.  

    Senior Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix full-time (more than an year)

    Pros

    Great company to work for. Things to watch out are to ensure that you always deliver on time and to specification. No excuses.

    Cons

    They lay off at a very short notice and recycle 10% every quarter.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Solid Job, sad to see it's closing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSR2 in Hillsboro, OR
    Current Employee - CSR2 in Hillsboro, OR

    I have been working at Netflix full-time (more than 3 years)

    Pros

    Free Netflix, PTO, Good Vacation, Severance, Good Work-Life Balance

    Cons

    Talking to the general public, policies can be hard to deliver to customers, might close your Call Center

    Recommends
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Great culture, team, technology and innovation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix full-time (more than an year)

    Pros

    Always innovating and moving forward.

    Cons

    I enjoy working here - no cons for me.

    Approves of CEO
  7. 3 people found this helpful  

    I feel like I'm on a sinking ship...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSR-1 in Hillsboro, OR
    Current Employee - CSR-1 in Hillsboro, OR

    I have been working at Netflix full-time (more than 5 years)

    Pros

    Not many left, pay is decent, oatmeal and ramen in the breakroom, that's about it.

    Cons

    Been here 5 years with top stats never had a raise but did get a pay cut. Overwhelming sense of managers whispering behind closed doors. Pretty much anyone can get fired anytime for literally any reason. Doesn't matter how good you are at your job, I haven't talked to a supervisor or manager in months. Constant calls with limited out-dated knowledge base to refer to. No notice on changes or training after initial hiring. Fear based environment. If you have any other option it's probably better.

    Advice to ManagementAdvice

    This used to be such a nice place to work... now we are cattle herded through troughs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Casual call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix

    Pros

    progressive work environment, great internal work culture

    Cons

    company used to be rated number one in customer service because it believed a happy employee would produce better work. Company has lost focus on employee appreciation and happiness. Pain in the -- customers

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Marketing Manager in Beverly Hills, CA
    Current Employee - Senior Marketing Manager in Beverly Hills, CA

    I have been working at Netflix as a contractor (less than an year)

    Pros

    Excellent Salary and benefits; catered lunches. Everyone at Netflix is very talented, smart and professional

    Cons

    There's very little understanding of the 'Freedom and Responsibility" mantra. The culture tends to promote throwing each other under the bus mentality. The marketing department has very little direction. Reminded me of a kids soccer game; everyone huddled up around the ball without any direction on where to go. Would really benefit from some consistent direction and communication.

    Advice to ManagementAdvice

    Consider establishing better forms of communications and direction for entire teams and individual employees. Many people are spending their days confused on direction, goals and job responsibilities (areas of focus and ownership).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 9 people found this helpful  

    Stay Away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Los Gatos, CA
    Former Employee - Anonymous Employee in Los Gatos, CA

    I worked at Netflix full-time (less than an year)

    Pros

    Good "brand" for your resume, I guess. Outsiders will be impressed, if only because the PR machine has been in overdrive convincing people that this is still an innovative company. But a stock price bubble does not equal innovation.

    Cons

    Most of the honest reviews on here (meaning those not written by HR) have already covered it, but it's a terrible place to work - a pressure-cooker environment full of overpaid but insecure bosses who manage through fear and intimidation. Crazy high turnover in every group, lots of good people getting pushed out all the time by their managers. Then those people are blamed and insulted once they're gone and unable to defend themselves. The company also stopped innovating long ago. The salary, though substantial, is not worth it, especially when you see the C-level insiders routinely cashing out millions in shares like thieves in the night. Hmmm, what do they know that everyone else doesn't? Look elsewhere - there are many other more humane, ethical, and socially rewarding places to get paid well...like Wall Street.

    Advice to ManagementAdvice

    Keep selling as many shares as possible before the Wall Street lemmings finally figure you guys out. You have done a great job of this so far.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great place to work if you are driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Research Engineer in Los Gatos, CA
    Current Employee - Senior Research Engineer in Los Gatos, CA

    I have been working at Netflix full-time (more than 3 years)

    Pros

    Very collaborative environment, great colleagues, great pay, people are adults.

    Cons

    You have to be self-driven and proactive to get trained, and a lot of training is on the job, but this is by design.

    Recommends
    Positive Outlook
    Approves of CEO

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