Netflix Reviews

Updated August 8, 2015
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129 Employee Reviews

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  1. Helpful (3)

    Not too bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    pay, seemingly lax supervisors. food karts

    Cons

    All of the survey policies got to be overwhelming.

    Advice to Management

    Treat folks better.


  2. Helpful (5)

    Fast paced, intense environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Gatos, CA
    Former Employee - Anonymous Employee in Los Gatos, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Netflix full-time (More than a year)

    Pros

    -Really smart, motivated, and reliable team members -Great salary -You'll learn a lot from the people you work with -Fantastic product

    Cons

    -Senior management makes decisions without checking in with the SME's within the company. -People get fired much faster without much warning. If you have a good manager, you will be happy to have the people who aren't pulling their weight gone quickly without causing too many problems. -It's hard to leave the office during the day, if needed. There is a big focus on face time.

    Advice to Management

    -Before implementing an idea, check with your highly compensated SME's. -Make sure you are listening to and keeping a pulse on your customers. -Give employees more trust so that the high performers don't constantly feel like they could be fired for any small mistake. This kind of fear leads to a nervous, management pleasing environment.


  3. Helpful (1)

    My experience at Netflix was very pleasant we all worked as a team to get the job done....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Worker in Grove City, OH
    Former Employee - Production Worker in Grove City, OH
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Netflix full-time (More than a year)

    Pros

    We did get to work forty hour a week.

    Cons

    Making sure the DVD where mailed out on time.

    Advice to Management

    N/A


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great pay and employees Fun work environment Progressive product Excellent work/life balance

    Cons

    No annual raises, bonuses or performance reviews Little opportunity for advancement


  6. Helpful (6)

    Empowering place to work - Little bureaucracy for size

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Gatos, CA
    Current Employee - Anonymous Employee in Los Gatos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netflix full-time (More than a year)

    Pros

    Company culture strives to minimize process in favor of trusting employees and giving them room to run. This results in an organization powered by experienced self-starters who are incredible people to learn from. It provides the maturity of a larger company with talented people, while still enabling considerable creative freedom. (Applies to Los Gatos HQ)

    Cons

    Coordination can sometimes be weak due to "loosely coupled" culture. It is very easy to get out of sync on goals and expectations with teammates and managers unless one is very vigilant and communicates well. Most managers try to adhere to the culture, but each deviates in their own idiosyncratic way.

    Advice to Management

    Stronger cross-function consistency as regards to commitment to culture would be ideal. Product, Content, Marketing, and Finance have all substantially deviated in their own ways.


  7. Helpful (1)

    Great team, great perks, great pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Hillsboro, OR
    Current Employee - Customer Service Representative in Hillsboro, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netflix full-time (Less than a year)

    Pros

    Great health coverage, great hours, great team building, great leadership

    Cons

    Annoying as hell customers who don't know a thing about the technology they purchase

    Advice to Management

    Chat and email inquires please


  8. Sr. Software Engineer in Test

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Netflix full-time

    Pros

    You will be working with the most talented ppl around.

    Cons

    Little bit politics in some teams.


  9. Helpful (1)

    Awesome place to work!

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Netflix full-time (More than 5 years)

    Pros

    Very fast paced. Exciting projects! Exceptional pay.Work with exceptional talent every day. Freedom and Responsibility culture works the best. Have a challenge? Find the solution and move on to the next - is the core principle.

    Cons

    It can be tough to adjust to the freedom and responsibility accountability approach but that is the best way employees are challenged to provide the best value add to the work.


  10. Helpful (1)

    Challenging and rewarding Customer Service Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSR2 in Hillsboro, OR
    Former Employee - CSR2 in Hillsboro, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Netflix full-time (More than 3 years)

    Pros

    The pay was extremely comparable to other call center jobs in the area. I found that success was completely individually based - essentially, if you wanted to do well you had to really focus your efforts on coming into work with a fresh attitude.

    Cons

    The call center environment makes you feel like you are "just a number" often. It is also difficult to be gauged how successful you are at your work based off of each individual you talk to (via surveys).


  11. Great job.. People were very nice

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSR-1 in Denver, CO
    Current Employee - CSR-1 in Denver, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Netflix full-time (Less than a year)

    Pros

    Learned a lot about myself and picked up great skills to use. Pay wasn't bad either

    Cons

    Pay wasn't great either. Really numbers driven. Limited advacement.

    Advice to Management

    If you really care about the customer experience, it doesn't show.



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