Netflix

www.netflix.com
Employer Engaged

Employee Reviews

Sort: Popular Rating Date
  1. 17 people found this helpful  

    It's not "if" you will be let go, it's "when".

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Administrator in Los Gatos, CA
    Former Employee - Senior Systems Administrator in Los Gatos, CA

    I worked at Netflix full-time (more than a year)

    Pros

    Leeway to learn and gain experience with diverse technology.
    Pay was above market.
    Work with fantastic people.
    Free subscription & good "product".

    Cons

    People are treated like toilet paper. It is not a "family", this is true, but it is not a "team", either. The group I worked in processed hires & fires access rights: I have never seen so many people fired, without warning, while they were ON vacation - leaving our group to receive and deal with calls from confused people (some of them Directors of hubs), who returned ready for work to no access and no information on what was happening.
    Lousy communication between groups.
    Excessively High turnover - instead of leveraging employee knowledge & experience - people are overworked, used up, & thrown out like trash - the alumni group should read "NETFLIX PTSD Group".
    80 hr work week *minimum*.
    No work-life balance.
    I had 4 managers in 1year of employment & the entire team I was on was replaced during that time and (you guessed it) one of the most awesome employees was fired while he was *ON* vacation: *THAT* was extremely awkward, as he was stellar...it was just a regime change.

    Advice to ManagementAdvice

    As if they care what former employees think: Treat people like human beings and show some basic respect. Have *meaningful* employee-management meetings and encourage open communication instead of the "keep doing what you're doing" until people are blindsided by termination.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    My time at Netflix

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Quality Control in Los Gatos, CA
    Former Contractor - Quality Control in Los Gatos, CA

    I worked at Netflix as a contractor (less than a year)

    Pros

    Netflix was very kind to me. The environment was very friendly and relaxed. They cared about my health by providing a healthy salad lunch on a daily basis and a well stocked snack room.

    Cons

    My biggest complaint was that I could not work there for a lengthier time. They were flexible with my real life emergencies and situation. The leadership listened and understood any concerns I may have had.

    Advice to ManagementAdvice

    I hope you guys kept doing what you were doing.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Don't do it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Farmington Hills, MI
    Former Employee - Customer Service Representative in Farmington Hills, MI

    I worked at Netflix full-time

    Pros

    Steady income same amount every week biweekly ! Ability to work overtime , Experience gained .

    Cons

    No respect no breaks no justice, worked in the call center for almost a year, doesn't promote from within .

    Advice to ManagementAdvice

    Please treat your employees like people and not numbers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Coordinator in Los Gatos, CA
    Current Contractor - Coordinator in Los Gatos, CA

    I have been working at Netflix as a contractor (less than a year)

    Pros

    Great place to work, shuttle, food and respectful professional co-workers. Deliverables are realistic and my manager is very supportive.

    Cons

    I support a lot of people and sometimes the environment can be stressful. So far, everything is manageable.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great for a Call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Beaverton, OR
    Current Employee - Customer Service Representative in Beaverton, OR

    I have been working at Netflix full-time (more than a year)

    Pros

    guaranteed hours, Free Netflix, Great benefits.
    The people that work here are pretty cool

    Cons

    boring work, your job is based on customers saying that they are satisfied with the Netflix experience which really has little to do with you. And you start at 14.hr and that is where you will stay forever.

    Advice to ManagementAdvice

    We are not cattle.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Best Company I have worked at!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee in Los Gatos, CA
    Former Employee - Anonymous Employee in Los Gatos, CA

    I worked at Netflix full-time (more than 3 years)

    Pros

    - Freedom & Responsibility Culture
    - Almost zero politics
    - No Employee Reviews (Hire & keep the best)
    - High Quality co-workers

    Cons

    - Not much except that towards the end, had a useless manager

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Best company I've worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix

    Pros

    Pretty much the whole cultural deck - highlights are compensation, no micromanagement and the vacation policy.

    Cons

    I honestly don't have any big complaints about working here.

    Recommends
    Approves of CEO
  9. 12 people found this helpful  

    Stay Away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Los Gatos, CA
    Former Employee - Anonymous Employee in Los Gatos, CA

    I worked at Netflix full-time (less than a year)

    Pros

    Good "brand" for your resume, I guess. Outsiders will be impressed, if only because the PR machine has been in overdrive convincing people that this is still an innovative company. But a stock price bubble does not equal innovation.

    Cons

    Most of the honest reviews on here (meaning those not written by HR) have already covered it, but it's a terrible place to work - a pressure-cooker environment full of overpaid but insecure bosses who manage through fear and intimidation. Crazy high turnover in every group, lots of good people getting pushed out all the time by their managers. Then those people are blamed and insulted once they're gone and unable to defend themselves. The company also stopped innovating long ago. The salary, though substantial, is not worth it, especially when you see the C-level insiders routinely cashing out millions in shares like thieves in the night. Hmmm, what do they know that everyone else doesn't? Look elsewhere - there are many other more humane, ethical, and socially rewarding places to get paid well...like Wall Street.

    Advice to ManagementAdvice

    Keep selling as many shares as possible before the Wall Street lemmings finally figure you guys out. You have done a great job of this so far.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 6 people found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Los Gatos, CA
    Current Employee - Senior Software Engineer in Los Gatos, CA

    I have been working at Netflix full-time (more than 5 years)

    Pros

    * Freedom & Responsibility culture. Everyone in the company knows the company's direction well. We are responsible for helping the company move to the right direction and we are free to choose how to help the company.
    * Transparency. The management team spends time with everyone in the company explaining how the company operates.

    Cons

    * No training program. You are on your own to improve your technique skills.

    Advice to ManagementAdvice

    I hope that the top management get more feedbacks from everyone in the company. We are a very focused company. However we may find another big thing if we spend some resources on innovative ideas, which do not match the company's focus.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Ok place to work. Very little training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - IT Dispacher in Los Gatos, CA
    Former Contractor - IT Dispacher in Los Gatos, CA

    I worked at Netflix as a contractor (less than a year)

    Pros

    Very tech savvy environment. Everyone gets a cell phone when hired including contractors. Lots of technical goodies to play with. Launch day parties were cool. Most people seemed laid back. Unlimited vacation.

    Cons

    Very little training for the job, with minimal direction. I felt like I was just thrown in and expected to swim.

    Advice to ManagementAdvice

    More training and support for the employees. More structure.

    Recommends
    Neutral Outlook
    No opinion of CEO

Work at Netflix? Share Your Experiences

Netflix

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.