Netflix Reviews

Updated October 15, 2014
Updated October 15, 2014
411 Reviews
3.7
411 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
315 Ratings

Review Highlights

Pros
  • Work atmosphere is awesome with lot of freedom and responsibility (in 30 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)


Cons
  • Netflix makes no secret about it's high performance culture, which results in a very high turnover (in 18 reviews)

  • IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are (in 17 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    Nice while it lasted, not everything it is cut out to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix full-time (more than an year)

    Pros

    Lunch, brand that people are aware of.

    Cons

    Management overall is quite bad. Most people get promoted to the role based on seniority, not on actual ability to lead and mentor others.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Over matrixed under thought out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Supervisor in Hillsboro, OR
    Former Employee - Senior Supervisor in Hillsboro, OR

    I worked at Netflix full-time (more than an year)

    Pros

    Fast paced, energetic place to work. The compensation was great, and the tools at our disposal were more than adequate to build and retain strong teams.

    Cons

    To much reliance on matrix and not enough on individuality that empowers employees to do great things. While we had great tools, were were not given the autonomy to use them effectively. Good people had to be let go for arbitrary reasons, and other that should move on are kept.

    Advice to ManagementAdvice

    Reward creativity, relax a wee bit, and never ever hire more people than you really need. Doing so creates problems down the road that are not good for anyone.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    No place like it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QC, Digital Supply Chain in Los Gatos, CA
    Former Employee - QC, Digital Supply Chain in Los Gatos, CA

    I worked at Netflix as a contractor (less than an year)

    Pros

    Worked with a great team; scrupulous attention to quality; great opportunities to stretch one's wings and pursue new skills; great food.

    Cons

    Inconsistencies within the workplace and the "culture deck." Loss of excellent team members when projects ended or were terminated.

    Advice to ManagementAdvice

    Rethink the "Expect to be laid off" mentality; Retraining team members who could have been co-opted into new projects could give Netflix new vitality

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Program Manager in Los Gatos, CA
    Current Employee - Senior Program Manager in Los Gatos, CA

    I have been working at Netflix full-time (more than 3 years)

    Pros

    Productive culture that embraces new technology and gives you the ability to make decisions. Company makes you want to always do better, faster.

    Cons

    People in high ranking positions that are smart but can't manage. This results in high turnover and exceptional people leaving. There are several Directors/VP's that have no management experience. This really hurts the organization. Keep Beverly Hills in Beverly Hills. Content is not the same as Engineering.

    Advice to ManagementAdvice

    Reevaluate Talent Team and Leadership. Do research when filling high-level positions. Just because someone is smart, doesn't mean that they can lead.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 7 people found this helpful  

    Culture of fear...and (possibly) loathing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix

    Pros

    Relative to some Bay Area companies, Netflix pays about 10% to 20% better. Meaning, if you're unqualified, you'll get better pay than someone who is more qualified doing the same job in another Bay Area company. Altho, I hear this is changing and Netflix will only give you a raise if you can find someone in the Bay Area with the exact title and responsibilities who make more. Contrary to the buzz about Netflix being a tech innovator, it's become a "Hollywood" company. What drives Netflix is the Netflix "produced" shows; not the "innovative" streaming technology - Hollywood runs Netflix; not Los Gatos.

    Cons

    Since many people are only at Netflix for the higher than average salary, there is a culture of fear whereby people are constantly worried about their employment status in the company and will, unfortunately, submit to their baser instincts to do whatever it takes to keep their job. As for a high-performing culture, I guess it's relative but I've worked with much much more talented people elsewhere. Netflix is a great place if you are average and are able to keep upper management for figuring out that you are just average and are willing to do whatever it takes to keep up that facade. It's a less than ideal place if you are truly innovative and want to do amazing "new" things. Again, the new thing at Netflix is producing new shows; not technology.

    Advice to ManagementAdvice

    You've done a great job of positioning Netflix as a high-performing place so that those who don't work at Netflix believe this to be the case, now, live up to this which is much harder said than done.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Sr. Weblogic Architect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Weblogic Architect in Los Gatos, CA
    Former Employee - Senior Weblogic Architect in Los Gatos, CA

    I worked at Netflix as a contractor (more than an year)

    Pros

    Nice company to work with NetFlix. No body compete salary in the Bay Area. Good Environment. You will get nice free lunch every day.

    Cons

    Netflix have to improve from Management Side..

    Recommends
    Positive Outlook
    Approves of CEO
  8. 9 people found this helpful  

    Highly political culture, dysfunctional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Administrator in Los Gatos, CA
    Former Employee - Senior Systems Administrator in Los Gatos, CA

    I worked at Netflix full-time (less than an year)

    Pros

    Pay and the Netflix name helps on your resume, since most people outside do not know how bad it is inside.

    Cons

    Mind numbing. Stress. Constantly watching your back. There are people who have very high title (Directors, Managers, even VPs) who got it because they've managed to stay there the longest. Not because they are qualified for the job. The long timer/oldtimers survived by CYA each others. Those who they think are dangerous to their job will get the knife in the back.

    It's not how good you are. It's how well you "play the game" and "fit in with the political culture". They value "safe" decisions that do not rock the boat. At least in the IT Ops dept that I worked in.

    Advice to ManagementAdvice

    Get your head out of the cloud once in a while. There's real problem underneath. Engineering got tired of the dysfunctional IT Ops group, and built their own infrastructure so they don't have to deal with incompetent people.

    Best thing to do is fire everyone in Ops, and start fresh.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Great company with a big let down on a management decision

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix as a contractor (less than an year)

    Pros

    Great environment, and abundance of smart people, great managers,

    Cons

    some management decisions can be made without proper research.

    Advice to ManagementAdvice

    don't allow outside influences affect how you hire...

  10. 5 people found this helpful  

    A year at Netflix is equal to 2-3 years most other places -- talent density creates accomplishment density.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director Engineering in Los Gatos, CA
    Current Employee - Director Engineering in Los Gatos, CA

    I have been working at Netflix full-time (more than 3 years)

    Pros

    Fast-moving. Few bureaucratic distractions. Willing to make big, disruptive changes quickly. The move to original content was smart and will propel growth well into the future.

    If you function well in a meritocracy, then you will likely be successful at Netflix.

    Cons

    They're getting big, and that growth is adding pressure to sacrifice some elements of their culture that made them unique and a desirable place to work.

    The quality of talent getting hired or promoted now is much less impressive than in the earlier years.

    The environment is increasingly political, which may be related to the hiring/promotion of more average, less-impressive employees.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Netflix is a high performance atmosphere that allows you the freedom to use your judgement on your calls verses scripts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Hillsboro, OR
    Current Employee - Customer Service in Hillsboro, OR

    I have been working at Netflix full-time (more than 3 years)

    Pros

    Feedback is appreciated and constantly given.

    Cons

    Lack of moving up. Tenure is not considered at all.

    Advice to ManagementAdvice

    None.

    Recommends
    Positive Outlook
    No opinion of CEO

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