Netflix Reviews

Updated April 12, 2015
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Employee Reviews

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  1. Helpful (6)

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Los Gatos, CA
    Current Employee - Senior Software Engineer in Los Gatos, CA

    I have been working at Netflix full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    * Freedom & Responsibility culture. Everyone in the company knows the company's direction well. We are responsible for helping the company move to the right direction and we are free to choose how to help the company.
    * Transparency. The management team spends time with everyone in the company explaining how the company operates.

    Cons

    * No training program. You are on your own to improve your technique skills.

    Advice to Management

    I hope that the top management get more feedbacks from everyone in the company. We are a very focused company. However we may find another big thing if we spend some resources on innovative ideas, which do not match the company's focus.

  2. Helpful (2)

    Great summer job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Portland, OR
    Former Employee - Customer Service Representative in Portland, OR

    I worked at Netflix full-time (less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    As much as the customers could be awful sometimes, Netflix really tried to make us happy. The supervisors were very hands on, and always there to help. My team of co-workers were very helpful too. We were always in group chats discussing issues. There were always contests going around, and fresh fruits in the break rooms.

    Cons

    The only con really is that you don't get to choose your hours. You may get stuck with the overnight shift, or working all weekend days. They do pay you more for those hours though.

  3. Helpful (2)

    Very fast paced ,exciting new technologies, pioneers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix full-time (more than 5 years)

    Pros

    No micromanagement
    Get work done - with the Freedom and Responsibility attitude allows flexibility
    Need to be pro-active and self starters and constantly deliver

    Cons

    might be intimidating for anyone not used to working at the fast demanding pace

    Advice to Management

    Loved the transparency and the faith execs had on each one of us - making us feel we belonged

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    Not too bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    pay, seemingly lax supervisors. food karts

    Cons

    All of the survey policies got to be overwhelming.

    Advice to Management

    Treat folks better.

  6. Helpful (5)

    Miserable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support in Hillsboro, OR
    Former Employee - Technical Support in Hillsboro, OR

    I worked at Netflix full-time (less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Starting wage was decent and the weekly pay (through the temp agency) made budgeting easy.
    Subscription perks were a feature (free discs and streaming, max package).

    Cons

    Being lied to about converting from temp employees to actual Netflix employees, having the conversion scheduled then canceled, not willing to take into account the general unhappiness of the customer and thus terminating good employees.

    Advice to Management

    Treat your employees with respect and follow through on your promises.

  7. Helpful (9)

    One of the best - But can it sustain?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They treat you like adults.
    There is very less politics.
    If you have the stuff, you will really excel.
    They pay you well.
    They have a Steve Jobs-class CEO.
    They have a fantastic vision- thanks to Reed Hastings.
    You are bound to have world class colleagues.

    Cons

    The most touted culture is changing as the company grows.

    Advice to Management

    Looks like the company is being YAHOO-fied. There is a lot of influx of Yahoo management which is changing the culture quite a bit.

    There is quite a bit of self-aggrandizement in recent times, where there is an army of people hired just for the management to move up the ladder.

    Mr.Reed- it is not only important to be a visionary CEO, but it is important to know what is going on with the management as well. After all, if the culture changes under your carpet, your culture deck will not be admired by people anymore.

  8. Helpful (5)

    Fast paced, intense environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Los Gatos, CA
    Former Employee - Anonymous Employee in Los Gatos, CA

    I worked at Netflix full-time (more than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    -Really smart, motivated, and reliable team members
    -Great salary
    -You'll learn a lot from the people you work with
    -Fantastic product

    Cons

    -Senior management makes decisions without checking in with the SME's within the company.
    -People get fired much faster without much warning. If you have a good manager, you will be happy to have the people who aren't pulling their weight gone quickly without causing too many problems.
    -It's hard to leave the office during the day, if needed. There is a big focus on face time.

    Advice to Management

    -Before implementing an idea, check with your highly compensated SME's.
    -Make sure you are listening to and keeping a pulse on your customers.
    -Give employees more trust so that the high performers don't constantly feel like they could be fired for any small mistake. This kind of fear leads to a nervous, management pleasing environment.

  9. Helpful (6)

    Previous employee, been a few years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Beaverton, OR
    Former Employee - Customer Service Representative in Beaverton, OR

    I worked at Netflix full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nice bling
    Decent pay
    very good ticket software

    Cons

    The only place I've seen this much churn is at a fruit packing shed. The best manager I've ever had was fired for no particular reason, along with his boss and several other employees. If you could not make the customers give you a good review (hard to do when they did maintenance every Tuesday at 10pm), you would be fired.

    Advice to Management

    Quit holding people accountable for things outside of their control.There's no point in a liberal vacation policy if people are fired for taking a few days off. I will not work for a company that does not have compassion for its employees.

  10. Helpful (1)

    My experience at Netflix was very pleasant we all worked as a team to get the job done....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Worker in Grove City, OH
    Former Employee - Production Worker in Grove City, OH

    I worked at Netflix full-time (more than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    We did get to work forty hour a week.

    Cons

    Making sure the DVD where mailed out on time.

    Advice to Management

    N/A

  11. Helpful (4)

    Performance rewarded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Los Gatos, CA
    Current Employee - Supervisor in Los Gatos, CA

    I have been working at Netflix full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Netflix has created a very competitive culture that promotes and drives innovation.

    Cons

    Having a very competitive work environment can get into the way of a healthy work/life balance.

    Advice to Management

    The Netflix values encompass traits you would find beneficial with any employee.

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