Netflix

  www.netflix.com
  www.netflix.com

Netflix Reviews

Updated December 12, 2014
Updated December 12, 2014
427 Reviews
3.8
427 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
328 Ratings

Review Highlights

Pros
  • Work atmosphere is awesome with lot of freedom and responsibility (in 31 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)


Cons
  • Netflix makes no secret about it's high performance culture, which results in a very high turnover (in 18 reviews)

  • IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Seems Easy!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Representative in Frisco, TX
    Current Employee - Call Center Representative in Frisco, TX

    I have been working at Netflix full-time (less than an year)

    Pros

    Free netflix.no dress code, can eat, can use phone, friendly co workers

    Cons

    You nee people to take your survey and most people won't.

    Advice to ManagementAdvice

    Its not fair that you fire people based on if enough people review them..

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Las Vegas, NV
    Former Employee - Customer Service Representative in Las Vegas, NV

    I worked at Netflix full-time (less than an year)

    Pros

    It is an OK environment to work in for a call center. Desk job, no personal electronic devices allowed while on shift (no cell phones, mp3 players, etc...), unlimited streaming plan with 8-out DVD/blu-ray plan, great co-workers and good system to get assistance with issues the rep does not know how to handle

    Cons

    Rude customers, reviews/performance based on customers opinions of you

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 6 people found this helpful  

    Best place to work for great engineers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Los Gatos, CA
    Current Employee - Senior Software Engineer in Los Gatos, CA

    I have been working at Netflix full-time (more than 3 years)

    Pros

    It's like working for a very well funded startup.
    If you're good, this company will boost your career lightyears ahead.
    Compensation and perks are just right. No lavish lunches, just good organic food to keep you focused on business. No laundry service. It's not taking over your life.
    Very fast growing company. Lots of room to grow and lots of opportunity (if you look).
    Visibility - top down, you see everything. There are no secrets in this company. Very helpful if you know how to use this to your advantage.

    Cons

    If you're not good, you won't survive here.
    If you have issues with your people skills, you won't survive here.
    If you need hand-holding, someone to constantly point you in the right direction, you'll be directed to the door (while holding your hand).
    You'll have to manage your work/life balance. Some people just don't know what 'unlimited vacation' means.

    Advice to ManagementAdvice

    Keep up the great work.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 6 people found this helpful  

    Worst job I have ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Hub Manager in Worcester, MA
    Former Employee - Hub Manager in Worcester, MA

    I worked at Netflix full-time (less than an year)

    Pros

    Stock option plan was very good. IT department worked well with hubs. Some hub managers were willing to work as team.

    Cons

    Unrealistic expectations, super long hours, poor upper management skills, cold mechanical type company, not very team oriented, uncomfortable company to work for.

    Advice to ManagementAdvice

    Stand behind what your HR team describes during interviews. Listen to all employees.

    Doesn't Recommend
    No opinion of CEO
  6. 1 person found this helpful  

    Great company with great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix

    Pros

    Surrounded by motivated individuals with high levels of talent.
    A culture like no other.
    Freedom and responsibility.
    Compensation and benefits.
    Work life balance

    Cons

    Nothing negative to say at this time.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Good call center gig

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSR2 in Portland, OR
    Current Employee - CSR2 in Portland, OR

    I have been working at Netflix full-time (more than an year)

    Pros

    competitive pay, relaxed environment, various workplace amenities

    Cons

    Large call volume, huge customer base means needing to be insanely adaptive, 'sink or swim' mentality; if you don't continually preform you will be replaced regardless of past performance

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Great Pressure High Pressure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Hillsboro, OR
    Former Employee - Customer Service Representative in Hillsboro, OR

    I worked at Netflix full-time (more than an year)

    Pros

    The pay for a customer service call center position was great and there were tons of overtime opportunities

    Cons

    High pressure to meet customer satisfaction goals

    Advice to ManagementAdvice

    Treat you employees like people and not a metric

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great Place to Work, rules are spelled out in the company's value slides.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix

    Pros

    Great comp, great colleagues, goal oriented, company values are taken seriously.

    Cons

    Average quality does not work at NFLX

    Advice to ManagementAdvice

    keep up your good work!

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    High Pressure High Reward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Santa Clarita, CA
    Current Employee - Anonymous Employee in Santa Clarita, CA

    I have been working at Netflix full-time (more than 3 years)

    Pros

    Great Benefits, Freedom and Responsibility culture. Ability to express own ideas.

    Cons

    No work life balance. High Pressure to be a shark. Political games for advancement. Claims to be transparent, but is not.

    Advice to ManagementAdvice

    Practice what you preach.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Love my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Engineer in Los Gatos, CA
    Current Employee - QA Engineer in Los Gatos, CA

    I have been working at Netflix full-time (more than 3 years)

    Pros

    - Constant Learning
    - Keeps me on my toes
    - not a process oriented company. Keeps things simple.

    Cons

    - moving too fast. Chasing a moving target.

    Recommends
    Positive Outlook

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