Network Health Reviews

Updated June 25, 2015
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3.2
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Christopher "Kit" Gorton
3 Ratings

20 Employee Reviews

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  1. This place treats you right

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Provider Payment Analyst in Medford, MA
    Current Employee - Provider Payment Analyst in Medford, MA

    I have been working at Network Health full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - The company culture is very positive, constructive, and friendly.
    - The company puts its employees first, and makes you feel like you matter. There's plenty of health/wellness programs, investment in training, and employee rewards.
    - There's lots of potential for advancement! Hard work and good ideas matter more than hierarchy or office politics.
    - It's a non-profit that makes a positive contribution to the community.

    Cons

    - Sometimes things are done in a messy, slipshod way. You might find yourself stumbling over lots of outgrown bandages.
    - It can be very confusing to get a handle on proper procedure. There's a lack of documentation, with too many policies left unwritten or written vaguely.

    Advice to Management

    The company needs more communication and information sharing between departments. It needs a better focus on long-term solutions, instead of just getting through the next crisis.


  2. Values-driven and progressive...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Medford, MA
    Current Employee - Anonymous Employee in Medford, MA

    I have been working at Network Health full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    One of the company's core values states that their employees are their "greatest asset." From their very aggressive internal job posting policy to their benefits package they really seem to take this statement seriously. There is quite a bit of opportunity for professional growth and the mission of the company is very admirable.

    Cons

    Some policies and procedures are hold-overs from when the company was smaller. This seems to be something of a case of "growing pains" since the company has grown substantially over the last few years. It seems as though leadership is working to correct these issues so I am sure things will get better in time.

    Advice to Management

    Continue to remember that the way things were done yesterday may no longer work today or tomorrow.


  3. Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Network Health

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Good salary
    Average benefits
    Opportunity for growth

    Cons

    Poor leadership at manager and director level
    Directors reward managers who are publicly offensive and disrespectful
    Senior leadership from Network Health does not address real issues, avoid any conflict

    Advice to Management

    Directors and managers need better leadership training, and specifically should not reward managers who fail to display professionalism; check manager, and director social media forums to address any inappropriate postings.


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  5. Good Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Network Health

    Pros

    Good benefits with potential for growth

    Cons

    You have to pay for parking.


  6. Helpful (1)

    Solid and worthwhile experience at a growth company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Network Health full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    By and large open lines of communication between business groups. Flexible scheduling and remote workforce encouraged. Operates with a nimble attitude despite the size of the company.

    Cons

    Some silo-ing and political turf depending on the department. Parent company dictates a lot of policy and process without the benefit of being in the trenches.

    Advice to Management

    Keep moving towards a mobile/remote workforce, and stand up to the parent company to defend the right course of action.


  7. the job was fine.

    Former Employee - Customer Service Representative in Medford, MA
    Former Employee - Customer Service Representative in Medford, MA

    I worked at Network Health full-time (More than 5 years)

    Pros

    understood the over all company operations

    Cons

    needed a change since i was there for such a long time.

    Advice to Management

    n/a


  8. Helpful (2)

    Phenomal!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Economics Analyst in Medford, MA
    Former Employee - Medical Economics Analyst in Medford, MA

    I worked at Network Health full-time (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Family-oriented culture, laid back work environment, stress-free pace of work

    Cons

    Rapid changes due to Tufts acquisition. Organizational inertia when it comes to change. High turnover.

    Advice to Management

    Salaries need to be more in line with market.


  9. Lots of growth and opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Medford, MA
    Current Employee - Manager in Medford, MA

    I have been working at Network Health full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The culture and people are great. There is a cooperative spirit that I have rarely seen at other organizations. The benefits are at least good, though at time of writing the salaries seem to lack by comparison to for-profit organizations.
    There is considerable effort given to shuffle people around internally to take advantage of new opportunities for internal promotion or growth rather than lose experienced individuals.

    Cons

    It is often hard to figure out what the number 1 priority is -- company growth vs company stability vs auditing or compliance requirements.
    Top-down communications between sr leadership to those below director seems to be sparse.
    Project portfolio every year is huge. It's often hard to complete 100% of a project since we quickly start new ones or they drag on for longer than anticipated.

    Advice to Management

    It's easy to believe that because you are very familiar with the strategy, direction or any change that is coming that people further down the reporting chain are as well, but this is not the case. I'd rather see more communication down than less and this we could all use a little more.


  10. Multiple changes aligning with tufts Health.plan feeling like corporate management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Network Health full-time (More than 3 years)

    Positive Outlook
    Positive Outlook

    Pros

    Management incorporating field work, to make multiple weekly visits to members that has been using ED inappropriately. .

    Cons

    The work day flow restructured,as a priority to meet with members, Just reaching them is a challenge, in itself, changing behaviors will take most of the time, Work time management, not making . realistic goals. Monitoring all activity to the minute

    Advice to Management

    Listen to the employees discuss supportive measures during l the challenges to meet company expectations.


  11. changed throughout the years significantly.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Network Health

    Pros

    When I worked there they had a ton of great benefits. My NWH family was extremely nice and helpful

    Cons

    When I left they had just merged with Tufts Health Plan and the company was undergoing a significant amount of changes.



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