Network Health Reviews

Updated March 2, 2015
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3.4
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Christopher "Kit" Gorton
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Employee Reviews

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  1. 2 people found this helpful

    Mistreated and total disrespect as a contractor, treated like a dog

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Marketing Contractor in Medford, MA
    Former Contractor - Marketing Contractor in Medford, MA

    I worked at Network Health as a contractor (less than a year)

    Pros

    * pay was ok
    * workload was dry and easy

    Cons

    * Disrespect from many folks in mid-level management
    * Ignored as a contractor (put in corner and never had chance to engage in social activities)
    * No communication until last day (which was unexpected and not announced)
    * No learning. Not the work I was promised

    Advice to ManagementAdvice

    To the management that deals with contractors: You may have power over a contractor since they have no say in a company, but they are human beings too. I asked for a confirmation on my contract to an employee instead of my recruiter and as a result was punished by early termination. I didn't receive a goodbye or a thank you. I had to pack my things and simply disappear. It was the most strange and most disrespectful thing I have ever faced in a company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. Disappointing work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Medford, MA
    Current Employee - Manager in Medford, MA

    I have been working at Network Health full-time (less than a year)

    Pros

    There are some good, honest, hardworking people who truly believe in the mission of this place and help those who need the most.

    Cons

    My particular experience involved a very abusive manager who felt that it was her given right to humiliate and degrade you in front of your teammates. Her style was to micromanage everything in a cookie-cutter setting. It wasn't about developing the individual but to build a uniform machine where everyone worked the same way as she did. The company sells you on "employees being their greatest asset" and that they believe in work/life balance. However, once you are in, HR will tell you flat out that you "have no business going home at 5pm." Overall, I found it to be a hostile work environment and very dishonest.

    Advice to ManagementAdvice

    Truly recognize that your employees ARE your greatest assets and do something about it.

    Doesn't Recommend
  3. Working at Network Health,Inc or LLC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Management in Medford, MA
    Current Employee - Medical Management in Medford, MA

    I have been working at Network Health full-time (more than 3 years)

    Pros

    I had the pleasure of working with a cohesive team.

    Cons

    Poorly skilled upper and Senior Management

    Advice to ManagementAdvice

    Need to learn "people" skills... as they lack this component

    Doesn't Recommend
    Neutral Outlook
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  5. Company doesn't have enough money to pay everyone a high salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - EDI Developer
    Former Employee - EDI Developer

    I worked at Network Health full-time (more than 5 years)

    Pros

    Best Times when Christina was the CEO. There was good benefits and treats that made this non profit organization very appealing to work.

    Cons

    No more free Coffee, reduction on vacation accrual, terms to get your 401K fully vested is more rigid. The benefits are now terrible since the Tufts acquisition. Bad and negligent management. They would keep you working with a LOT of work even if you are not the best employee ...only if you accept to be paid under the average. Once you raise your voice for an increase then you will feel totally ignored. The company doesn't have money and they prefer to hire TEMPS even if they have to pay more for a contract

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. Bad Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Network Health full-time

    Pros

    The benefits are nice and the majority of the people are friendly.

    Cons

    There is a distrust of HR which really affects everything. If you have a problem with a manager, there is NO ONE to go to. My boss was the golden boy because he did all the crap work nobody else wanted to so he could do no wrong. He had awful people skills - he was awkward and didn't understand basic empoyee/manager relationships.

    Advice to ManagementAdvice

    Clean out HR - provide a way for employees to provide feedback about managers and supervisors. Those people work in a vacuum and they know it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. Unprofessional work environment

    Former Employee - Clinician in Medford, MA
    Former Employee - Clinician in Medford, MA

    I worked at Network Health full-time (more than 3 years)

    Pros

    Free coffee, good location, benevolent mission

    Cons

    Loud, people talk all day long, sloppy dress, management absent, unstable atmoshere (management seems to change daily, etc)

    Negative Outlook
  8. Benefits are acceptable, work life is good and flexible, management is poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer in Medford, MA
    Former Employee - Programmer in Medford, MA

    I worked at Network Health full-time (more than 5 years)

    Pros

    The work environment is very nice. The salaries are a little under the average. The benefits are good but I think that they could do better. The matching for the retirement is only 2%. It should be 3% at the minimum. The company also charges some money for the parking. Other companies absorb the entire cost. The IRS has increased this amount to $245.00 allowance and the company don't do it.

    Cons

    I worked in the IT department and I think that the culture of the company is in the understanding that a programmer should be a business analyst, a systems analyst, a programmer, a leader, a tester and everything. That would have worked in the past when the company was small and the programming was not so complex. However the business needs and products offered by the company also grew a great deal in 3 years and HR and the company in general are in the understanding that with a small programmer pool in IT they could do the same as other bigger insurance companies do. I also could see that many young persons were hired as managers and directors in the business configuration and member enrollment teams without any experience. The situation was painful to employees under their supervision. Those teams also dont provide any help to the IT department and are very demanding in their needs.

    Advice to ManagementAdvice

    In general there isn't a sense of respect to the employees in providing a reviewed annual evaluation by senior management or HR. A manager could just be mad one day and write a one unrespectful comment in the annual evaluation. I think there should be a review a small review every 6 months and annual evaluations and salary increases should be reviewed by more people than just the manager before being delivered to the employees. Also the directors should also communicate more ofter with their teams as Christina does with the assembly meetings,

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. changed throughout the years significantly.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Network Health

    Pros

    When I worked there they had a ton of great benefits. My NWH family was extremely nice and helpful

    Cons

    When I left they had just merged with Tufts Health Plan and the company was undergoing a significant amount of changes.

  10. Consistent Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Network Health

    Pros

    Good people, improving quality of new hires due to better hiring policies, opportunities to move into other positions for growth if you are exceptional (lateral only), the quality of the rank and file managers has improved.

    Cons

    Poor but improving processes, many teams understaffed with increasing workloads and expectations, some clear weakness in the senior leadership team, morale is low at the Director level due to the number of terminations and job eliminations in their ranks, growing gap between staff and senior leadership with the elimination of the director-level positions.

    Advice to ManagementAdvice

    Network Health is in its third year of acquisition by Tufts Health Plan with the vast majority of senior leadership having been turned over in that time. I would ask leadership to focus your efforts on the improvement of the organization more than your own advancement, job security, and dominance within your own peer group and larger enterprise.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. It was good place to work before tufts bought them out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outreach Social Worker in Medford, MA
    Current Employee - Outreach Social Worker in Medford, MA

    I have been working at Network Health full-time (more than a year)

    Pros

    diversity and how they worked with each individual

    Cons

    because of them being bought by tufts-work environment changed and mission as well as

    Advice to ManagementAdvice

    human resources had to much power in work-life and because it was bought by two companies once before i started and one before i left - things really changed

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