Networked Insights

www.networkedinsights.com

Networked Insights Reviews

Updated November 20, 2014
Updated November 20, 2014
42 Reviews
3.1
42 Reviews
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Networked Insights CEO Dan Neely
Dan Neely
35 Ratings

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  1. 1 person found this helpful  

    Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Analyst in Chicago, IL
    Current Employee - Research Analyst in Chicago, IL

    I have been working at Networked Insights full-time (more than a year)

    Pros

    Startup environment where if you're willing to work hard and make friends you'll have incredible opportunities to contribute and grow. You can really shape your client engagement and it's great opportunities for people just starting careers. Good client work, good leadership team, smart people, good benefits especially for such a start up company. You also get a good handle on what it's like to work for a product/technology focused business, not purely consultative

    Cons

    Analysts are typically under resourced and under staffed and not appreciated. Focus is on the product and pitching but disconnected from the immense hard work that goes into producing those client-ready results. Often the disconnect between leadership/the actual "do"ers causes quite a bit of problems with client expectations. This has high turnover and you are definitely navigating waters that don't have much precedent - some people aren't good at dealing with a job description (and team name) that changes all the time

    Advice to ManagementAdvice

    Cease making massive decisions that imapct the entire company without consulting the people that actually do the work
    Minimize the high turnover and burnout rates, get more clients = get more staff

    Recommends
    Positive Outlook
    Approves of CEO
  2. 6 people found this helpful  

    All talk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Networked Insights full-time

    Pros

    CEO has high level relationships across multiple industries which gets NI in the door and presents some interesting work.
    Young culture makes for a fun environment
    Next-gen tech

    Cons

    Top leadership and CEO out of touch with the industry, tech and employees. A pipe dream sold into employees, but lack of planning, competitive awareness or management across the board has made for a miserable year at NI.
    Recent layoffs and exit of many employees with little acknowledgement by management.
    Company once reliant on analysts now trying to focus on selling automated insights, even if customers don't want it.
    Internally laughing off negative Glassdoor reviews, pretending the negatives are all from disgruntled ex-employees.

    Advice to ManagementAdvice

    Listen to your employees and to your customers and let those drive your decisions, rather than a disconnected desire to change the world. Focus on doing a few things well, rather than trying to sell to everyone and watching things go down in flames.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 7 people found this helpful  

    Never Again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Chicago, IL
    Former Employee - Analyst in Chicago, IL

    I worked at Networked Insights (more than a year)

    Pros

    Work with great brands
    Easy resume booster
    Some fun people to work with

    Cons

    Horrible work life balance
    Managers are not reliable no one to go to with problems
    No job security
    High School culture that alienates people who don't fit in

    Advice to ManagementAdvice

    Get it together! The CEO Dan either does not know whats going on or is to busy getting his pockets stuffed to care

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Ok, but could be so much better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Networked Insights full-time

    Pros

    Good co-workers. Some very smart people work here. Nice office perks(beer, ping pong, snacks...). Good pay, benefits with lots of time off.

    Cons

    All the decisions are made at the top level and management. Too many meetings with the same people talking. Instead of promoting from within we hire people from the outside to be managers.

    Advice to ManagementAdvice

    You can't change culture by reorganizing and talking about communication. Unless you change the people at the top it's not going to make a difference.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 11 people found this helpful  

    I Learned A Ton, Would Not Do It Again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Networked Insights full-time (more than a year)

    Pros

    NI gave its employees the opportunity to grow in a million directions and to do it fast, if the employee had the drive to do so. Coworkers tended to be sociable and outgoing, resulting in an atmosphere where it was hard not to find at least a few people you got along with. The company had a strong focus on culture (but not always to great success).

    Cons

    While the company focused on culture, they often failed. Parties and allowing "silliness" to occur in the office is only part of a strong culture. Preventing sophomoric behavior and lewd jokes would go a long way to improve culture. Additionally, having the leadership actually mingle and show concern for the entire staff would go a long way. The company isn't that big yet, there's no excuse for leaders to not know everyone's name.

    A lack of clarity is apparent. It's been mentioned before, and raised by employees many times, but due to any number of reasons, clarification on the direction of the company wasn't happening.

    Diversity is a real issue, not a laughing matter. I don't think anyone there was actively anti-diversity, but they clearly were not concerned with increasing the diversity of the company.

    Leadership should not be afraid of questions from the employees. While they officially had an open door policy, it wasn't uncommon for that door to be shut with obfuscation or misdirection. And while it may be uncomfortable to answer questions in front of the entire company, if it is asked it should not be pushed away, denied, or laughed at. Embrace that your employees have a legitimate question and a serious answer would go miles to keeping employees happy.

    Lay offs are not unique to NI. They happen, particularly in the circumstances that NI faced. But it seems the messaging was not consistent here. Some employees listed as current on this site are saying that poor performing employees were let go. Yet that was not why employees were let go. If leadership is sending the message that the employees that were laid off were laid off for reasons other than they disclosed to the laid off employees, that is a clear deception.

    Advice to ManagementAdvice

    I can't presume to make a strong recommendation here. In my opinion, there are several critical issues, but it is currently a case of not being able to care about the nice stuff (like good people policies) when the basic needs aren't fulfilled.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 15 people found this helpful  

    A manipulative relationship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Networked Insights full-time

    Pros

    Networked Insights was a rapidly growing start-up company with some of the top talent around in all areas of its business - client services, product, engineering, etc. The company didn't seem to settle for any particular "type" of individual. Employees came from all different backgrounds which was nice. The culture was loose and pretty flexible and there seemed to be room for people to move internally. People worked incredibly hard and were very dedicated to the organization as a whole. The energy was honest and individuals wanted the organization to succeed. People were friendly and wanted to help each other succeed in whatever position they were in.

    Cons

    Unfortunately, as Networked Insights grew in size, it didn't grow professionally. For being a relatively small organization, Networked Insights experienced many office politics, with groups of employees becoming too clingy or even ganging up in social office situations.

    Although the organization prided itself on its work-life balance and "fun" culture (providing a few snacks, beer, and ping pong), it didn't provide its employees with any type of growth opportunities, career development, tuition reimbursement, and training. In fact, analysts often asked about professional development both internally and externally, and this request was often ignored or put on the back burner.

    The leadership team is comprised of all men and even this group seems to "play favorites". There are nearly no women in leadership positions or with much authority and this subject has been handled somewhat poorly over the course of a few years. Additionally, there is no official HR department and most of the HR processes are handled by the folks in leadership, which doesn't provide a "safe zone" for its employees.

    Recently, the company ended up going through a somewhat massive lay-off for the size of the company, losing much of its top talent who were once highly dedicated to the organization. The lay-off was not handled too well and it might have been avoided if the company had planned ahead in terms of its client retention.

    The sales pipeline is very inconsistent right now and it seems like the organization placed "all its eggs in one basket" in terms of its clients in the past. They played up their big "win" with a former major client, but never learned to address the needs of its other clients on a need-by-need basis.

    Advice to ManagementAdvice

    Listen to your employees and address internal issues rather than addressing these things as a second priority. Once internal politics are addressed, processes will likely flow more smoothly and there will be more trust throughout the organization. An organization's longevity is grounded in its employees, who essentially drive a service organization. Find a long-term solution versus a quick lay-off to solve revenue issues.

    The organization needs to figure itself out and determine what it wants to be once and for all - a tech. company? consulting company? marketing company? This will alleviate any pain points and will align the organization internally and help clients understand how Networked Insights can help their organization.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 10 people found this helpful  

    Pass

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Networked Insights full-time (more than a year)

    Pros

    Perks are nice, work life balance is pretty good, pay is on or a little above average for the industry. The underlying technology is extremely cutting-edge and some of the people who work here are extremely sharp.

    Cons

    culture is AWFUL, especially if you are a woman. extreme boys-club. some of the people who work here are extremely dull. project management is questionable in lots of areas and you will be working on lots of things at once if you are in engineering. business outlook of company is questionable.

    Advice to ManagementAdvice

    you're losing lots of smart people and missing out on hiring lots of smart people because your culture is so toxic, especially in the chicago office.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 4 people found this helpful  

    Interesting work, but currently the company is in flux

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Chicago, IL
    Current Employee - Analyst in Chicago, IL

    I have been working at Networked Insights full-time (less than a year)

    Pros

    Interesting work in a very young field with huge potential. Recent press and leads have been very promising and could make or break the future of the company.

    Cons

    Lots of people have been leaving recently leaving the office with an air of uncertainty and melancholy. After a recent layoff, it seems everyone is looking for a different job possibly due to how the layoff was handled.

    Advice to ManagementAdvice

    Improve channels of career advancement like internal mentoring or interaction between groups or across disciplines. Connect with all colleagues more as a group and individually.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Mixed experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Networked Insights

    Pros

    There are a lot of extremely smart and talented individuals working here, some people I have grown to respect and look up to, and feel extremely lucky to work with on a daily basis. These people are inspiring to be around and cultivate creativity at Networked Insights.

    A lot of the other reviewers concerns with culture and other company perks are more or less subjective. I would say that there still is a friendly culture, and I have never been slapped on the wrist for "recharging."

    Cons

    While this is a relatively young company, there are some factors that are inexcusable for any work environment. There is very little diversity at this company, along with almost no female presence in leadership positions. I can remember multiple times the question was raised, usually in an all colleague meeting (especially when there was an opening) and it was greeted with a chuckle or joke before a "serious" response with acknowledgment that they understood the concern. In the manner this was addressed it often felt inappropriate and as if it was not their fault or a real concern.

    There is also a lack of transparency and communication. For the relatively small size, extreme ease and availability of communication services, along with almost singular location, things should not get lost so easy within or across teams. The lack of transparency is more or less identified by the difference in the manner that the leadership team communicates - some communicate in the best way possible, honest and actionable. Others just do not seem to have a clear answer, will defer questions to others, or will make light of the information.

    There have been a lot of commendable advances in the specific product Networked Insights delivers, but what is unusual is a lot of the discussion regarding the product focuses on what we did in 2011 - which in a technology industry seems like a completely different world. To see an example sales presentation so much emphasis on what we did 3 years ago seemed outdated and discomforting.

    Advice to ManagementAdvice

    Don't make light of important questions or concerns, be transparent in the messages you deliver, and emphasis communication across teams and throughout processes.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    Not everyone has the stomach for a young company in a new industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Networked Insights full-time

    Pros

    - Enormous market opportunity and vision
    - Strong talent throughout the company
    - Strongest performers are generously rewarded, weakest colleagues are shown the door
    - Bleeding edge technology, excellent engineering talent
    - Well funded with large investors
    - Flexible scheduling, generous PTO, understanding of work-life balance issues
    - Exercise groups over lunch hour
    - Office perks like open air environment, snacks, beer, ping pong, shuffleboard

    If you can handle the ups and downs that inevitably come with being a young company in a brand new industry, this company is the place for you. The company has always had a leading edge strategy and has been consistently ahead of the competition and marketplace on when to pivot, what to build, and how to position the products and capabilities. As any entrepreneur knows, that does not always translate into immediate and direct success or stability. A lot of the negative reviews on glassdoor come from individuals that were hired when the revenue and client base was growing consistent and there was an overriding sense of security and stability. Unfortunately there are going to be bumps when you are trying to fundamentally change an industry as large as marketing. When those bumps hit, they surprised and spooked a lot of people. Many of those folks have left, some of their own accord, some because the business had to pivot, and others because they were not strong performers. The upside is that the team has gotten stronger, more nimble, and more focused as a result of the turnover.

    And fundamentally, the underlying technology is second-to-none. There have been massive investments in research and development over the last couple years that have finally positioned the company to take off in a major way. It has been a long road but the company is in a place to turn a lot of the marketing world upside down. The future is exceedingly bright.

    Cons

    - Ups and downs in revenue and client sales as the market and product matures
    - It's not easy being in an infant industry
    - Currently at an awkward size culturally, too big to have the perks of a small company, not big enough to have the perks of a large company
    - Tendency to bite off more than can be chewed in product development

    Advice to ManagementAdvice

    More attention could be paid to connecting with and understanding the rank and file colleagues. The company is small enough that senior leadership should have actual relationships with many of the colleagues throughout the company, not just other senior leaders or VPs.

    Always be re-evaluating whether or not our plans are focused enough.

    Resist the temptation to build the standard HR policies and procedures that companies usually have. Think creatively about the culture and create policies that ensure the company is a fun place to work where people feel trusted and valued. The rest will take care of itself.

    Recommends
    Positive Outlook
    Approves of CEO

    Networked Insights Response

    Sep 30, 2014Director of People

    Thanks so much for your candid feedback! As we continue to develop as a company, we're focused on evolving and making Networked Insights the best place it can be. As the new Director of People for ... More

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