Neustar Reviews

Updated July 27, 2015
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2.8
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Recommend to a friend
Approve of CEO
Neustar President and CEO Lisa A. Hook
Lisa A. Hook
137 Ratings

Pros
  • Great Benefits (the only reason most people stay) (in 25 reviews)

  • Work/life balance is another pro (in 10 reviews)

Cons
  • Upper management has no clear or effective strategy to make new company acquisitions work (in 12 reviews)

  • The company is a constant reorg mode with little to no strategic thought in the reorg (in 6 reviews)

More Pros and Cons

222 Employee Reviews

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  1. Great company! Innovative and exciting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sterling, VA
    Current Employee - Anonymous Employee in Sterling, VA

    I have been working at Neustar full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits, exciting projects and overall a great place to work.

    Cons

    No shortage of work. If fast-paced isn't for you, then Neustar won't be a good fit.

    Advice to Management

    More visibility.


  2. Helpful (2)

    Complex

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Administrator in Leesburg, VA
    Current Employee - Senior Systems Administrator in Leesburg, VA

    I have been working at Neustar full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The people are great and the work environment is above average, imo.

    Cons

    Typical scenerio of no one wants to take chances, think outside the box, or push the envelope in much the organization. Frustrating to get stone walled over every idea.

    Advice to Management

    Foster ideas instead of trying to justify every company reason to kill it.


  3. Neustar is a good company that is full of promise and potential

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Tysons Corner, VA
    Current Employee - Marketing in Tysons Corner, VA

    I have been working at Neustar full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work-life balance, strong strategy and vision, good benefits, moving in the right direction. New management is top notch and a breath of fresh air.

    Cons

    Maternity/paternity leave is laughable, hierarchical in some legacy functions, smallish company that gets in its own way.

    Advice to Management

    You're making the right decisions to push the business forward. Keep going. Keep trying to do the right things. A lot of progress has been made and I am encouraged by the new hires at a senior level. They bring a breath of fresh air and understanding about how to take us to the next level.


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  5. Helpful (1)

    Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neustar full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The health benefits are seconds to none. 401k matching. There is flexibility in order to help drive individual and team growth and success. There are many opportunities to further your career.

    Cons

    There is some lack of transparency from high level management although it is improving. Communication between departments and teams needs to improve.

    Advice to Management

    Reach out to all levels of employees. Recognize the work that all levels are contributing to the success of the company.


  6. Helpful (1)

    No Comment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neustar (More than a year)

    Approves of CEO
    Approves of CEO

    Pros

    The benefits (excluding compensation) are top notch

    Cons

    Endless red tape. incredibly slow organization.


  7. Helpful (5)

    Absolutely zero organization

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Diego, CA
    Current Employee - Software Engineer in San Diego, CA

    I have been working at Neustar full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The company pays well enough and treats their employees well.

    Cons

    Management extremely disorganized and does not set cohesive goals. Employees are promoted exclusively on seniority, not skill level.


  8. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Washington, DC
    Current Employee - Director in Washington, DC

    I have been working at Neustar full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture, leadership team, management supports new ideas and truly inclusive culture.

    Cons

    No need to change anything.

    Advice to Management

    Continue to communicate


  9. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Neustar

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    very nice company, always has snack, fruit, breakfast

    Cons

    don't like san francisco, too cold, too crowd; mountain view is much better


  10. Helpful (3)

    Private Sector Government Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Sterling, VA
    Current Employee - Network Engineer in Sterling, VA

    I have been working at Neustar full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Decent pay and benefits. Easy place to check out and collect a pay check (that's what the C-level folks do)

    Cons

    I disagree with a previous review. "Of course, if you are in an operations team, you're going to be busy "fixing" the same problems by making manual adjustments until they happen again, but the impression I had from the operations teams was that they had no interest in striving for positive change anyway and they were happy with the drama of frequent breakdowns and complaining." Trust me no one is happy with constant fire drills. The legacy infrastructure is horrendous. People who push for change are marginalized by the old guard. Upper management only takes advice from the same old codgers who are responsible for this mess. Operations has undergone serious attrition in the past few months. People are voting with their feet. The Execs love to hire outside consultants to tell them what the current employees know. If you work for a consulting firm, Neustar is an easy mark.

    Advice to Management

    Stop with the revolving door management.


  11. Helpful (12)

    good benefits/pay; mediocre leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Virginia in Washington, DC
    Current Employee - Virginia in Washington, DC

    I have been working at Neustar full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    pays/benefits are slightly better than market, especially in the DC metro area

    Cons

    senior leadership talent is below average; very prone to hiring externally for any leadership role as opposed to developing/promoting people internally. Communication is poor across the board. High tolerance for mediocrity is frustrating. Very top heavy with each new incoming exec focused on building their own fiefdom.



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