Neustar Reviews

Updated September 3, 2015
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3.1
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Neustar President and CEO Lisa A. Hook
Lisa A. Hook
142 Ratings

Pros
  • Great Benefits (the only reason most people stay) (in 25 reviews)

  • Work/life balance is another pro (in 10 reviews)

Cons
  • Upper management has no clear or effective strategy to make new company acquisitions work (in 12 reviews)

  • The company is a constant reorg mode with little to no strategic thought in the reorg (in 6 reviews)

More Pros and Cons

236 Employee Reviews

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  1. Featured Review

    Helpful (3)

    Turned the corner and the best is yet to come!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neustar full-time (More than a year)

    Pros

    Fresh, new and innovative minds have joined, collaboration has increased and the vision is crisp and on point. The future is looking really bright.

    Cons

    Transformations are intense, this is not the kind of company to join if you want to slack off or do the same old same old thing.

    Advice to Management

    Help employees grow their careers, make time to have a bit more fun. Streamline internal processes so it is easier to get things done.


  2. Uneven

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Neustar full-time (More than 3 years)

    Pros

    Great people; very cool space; above industry average pay; fantastic benefits

    Cons

    Uneven leadership; culture is poor or lacking

    Advice to Management

    Get in closer touch with your employees


  3. Making a difference

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neustar full-time

    Pros

    Neustar has a great formula for success. Neustar has great data on which to help their customers make better decisions. Neustar is playing in some key markets that are developing fast. If you want to make a difference in a company that will become even more important in the future, this is the place to be.

    Cons

    The company is going through a transformation. If you cannot deal with change, not a place for you. Also, there is a lot of work to do here. Don't come here if you want 9-5.

    Advice to Management

    Keep up the communication. Keep bringing on execs that have done it before.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in McLean, VA
    Current Employee - Anonymous Employee in McLean, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neustar full-time (More than 3 years)

    Pros

    Company is very understanding/empathetic of employees individual situations. Great working environment, perks, benefits, and free parking. Close to the mall so the lunch options are abundant.

    Cons

    Not many cons as I am not a sales person. There has been many changes in the management level and some people don't know what they are supposed to be doing/where. (but what companies don't make changes?)

    Advice to Management

    More transparencies would be nice. Employees can totally see some director level employees travel way too much for nothing and it all adds up at the end and bleed the companies financials.


  6. A Breath of Fresh Air

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Design Director in McLean, VA
    Current Employee - Design Director in McLean, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neustar full-time (Less than a year)

    Pros

    Great culture, super nice people, and fantastic work-space. Team leaders listen to and value employees' opinions. Work-life balance is good with a healthy young and energetic atmosphere rare to find on the East Coast in a company this size. Workflow and assignments are fairly organized despite many tight deadlines. Starting a new job at Neustar is truly a breath of fresh air.

    Cons

    There is a certain level of disconnect between departments and the tasks are not well defined. Perhaps, this is normal in a rapidly changing industry with expanding nature of the services, not to mention global accusations Neustar is making recently. As a result, last minute decisions leave little time for creativity and alternative solutions. Having said that, the challenges are exciting here, as the employees have the leverage to make a real difference.

    Advice to Management

    Plan ahead of time and don't delay the feedback employees are waiting for to move ahead and finalize their efforts.


  7. Stellar Team, Great Benefits and Really Smart People

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neustar full-time (Less than a year)

    Pros

    From the moment I joined Neustar I was impressed with the momentum and urgency with which each team operates. The company is going through a major transformation effort and it is exciting to be able to contribute meaningfully to make this transformation a reality. The senior leaders are eager to share their expertise and always welcome new ideas. The benefits are superb and the work environment is amazing - especially the open concept office and amenities.

    Cons

    Working with teams across the U.S. can sometimes be challenging but those are the realities of a global company.

    Advice to Management

    Keep the employees motivated by providing them with updates about the company and continue giving them an opportunity to share their ideas.


  8. Potential & Promise

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neustar full-time

    Pros

    has a bright future ahead

    Cons

    lot of internal chaos to get through.


  9. Helpful (1)

    Great team

    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Consultant in Alexandria, VA
    Former Employee - Consultant in Alexandria, VA

    I worked at Neustar (More than 3 years)

    Pros

    Ability to work remotely and great team

    Cons

    Difficulty in having my hours paid


  10. Helpful (1)

    Vision

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neustar full-time

    Pros

    The company has great benefits and the senior leadership team has a solid cousin for the company.

    Cons

    The NPAC had created some near term turbulence for many employees.

    Advice to Management

    Stay focused on the new vision for the company and continue to diversify away from government contracts.


  11. Great company! Innovative and exciting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sterling, VA
    Current Employee - Anonymous Employee in Sterling, VA
    Recommends
    Positive Outlook

    I have been working at Neustar full-time (More than 3 years)

    Pros

    Great benefits, exciting projects and overall a great place to work.

    Cons

    No shortage of work. If fast-paced isn't for you, then Neustar won't be a good fit.

    Advice to Management

    More visibility.



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