Neustar Reviews

Updated August 5, 2015
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3.0
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Neustar President and CEO Lisa A. Hook
Lisa A. Hook
21 Ratings

Pros
  • Great Benefits (the only reason most people stay) (in 25 reviews)

  • Work/life balance is another pro (in 10 reviews)

Cons
  • Upper management has no clear or effective strategy to make new company acquisitions work (in 12 reviews)

  • The company is a constant reorg mode with little to no strategic thought in the reorg (in 6 reviews)

More Pros and Cons

54 Employee Reviews

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  1. Helpful (4)

    Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in McLean, VA
    Former Employee - Account Executive in McLean, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Neustar (More than a year)

    Pros

    Great work environment, tenured managers who have been through previous regime changes are great.

    Cons

    Massive turnover, vision is unclear. Sales compensation plan was reduced heavily from previous year(s).

    Advice to Management

    Rely more on feedback from tenured employees.


  2. Transitional with promise

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sterling, VA
    Current Employee - Anonymous Employee in Sterling, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Neustar full-time

    Pros

    Significant investment in new leadership shows promise, and company has many opportunities in the IS&A and security spaces.

    Cons

    Loss of a major contract poses a threat to current operating financial model.

    Advice to Management

    accelerate acquisitions


  3. Helpful (1)

    No Comment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Neustar (More than a year)

    Pros

    The benefits (excluding compensation) are top notch

    Cons

    Endless red tape. incredibly slow organization.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    very nice company, always has snack, fruit, breakfast

    Cons

    don't like san francisco, too cold, too crowd; mountain view is much better


  6. Helpful (13)

    good benefits/pay; mediocre leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Virginia in Washington, DC
    Current Employee - Virginia in Washington, DC
    Doesn't Recommend
    Neutral Outlook

    I have been working at Neustar full-time (More than 5 years)

    Pros

    pays/benefits are slightly better than market, especially in the DC metro area

    Cons

    senior leadership talent is below average; very prone to hiring externally for any leadership role as opposed to developing/promoting people internally. Communication is poor across the board. High tolerance for mediocrity is frustrating. Very top heavy with each new incoming exec focused on building their own fiefdom.


  7. Helpful (5)

    Senior consultant

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    It is a very friendly working environment

    Cons

    The management is not very well.


  8. Good Workplace

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Sterling, VA
    Former Employee - Intern in Sterling, VA
    No opinion of CEO

    I worked at Neustar (Less than a year)

    Pros

    Company just started harnessing the power of business insights from big Data. Enjoyed working on the team using their in-house Hadoop Cluster. Good Compensation. good work-life balance, Good training program

    Cons

    Rigid Organizational structure, Sill carries the hierarchical culture from their telecommunication era. Ideas can get lost while passing through several layers of the management chain.


  9. Helpful (3)

    Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Neustar full-time (More than 5 years)

    Pros

    People are good to work with

    Cons

    Senior leadership not transparent in their decisions

    Advice to Management

    Work together - stop the nepotism


  10. Helpful (5)

    Mew . . . Could take it or leave it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Neustar full-time (More than 3 years)

    Pros

    Free snacks, soda, and coffee. Good pay and health benefits (as good as Yahoo!, Google, and Apple minus free transportation). Good place to work if you're a woman and you don't care to go into a management role. Beautiful building and nice location, but far from Caltrain.

    Cons

    No onsite gym and long commutes for people who don't work in SF. Company moved from Silicon Valley (Mountain View) to SF claiming they would recruit better engineering talent. However, from what I have heard, they are struggling to recruit engineering folks to make the long commute from Silicon Valley. No company direction and no career growth. A lot of favoritism. It's all who you know, not what you know that will land you career growth at Neustar. High turnover, and low morale.

    Advice to Management

    Focus on a few products and not a bunch of products. Not enough bodies to handle all of the different products. Management has no clear execution of plans for the future.


  11. Prior management was strong and mentoring.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Sterling, VA
    Former Employee - Product Manager in Sterling, VA
    Recommends
    Neutral Outlook

    I worked at Neustar full-time (More than 3 years)

    Pros

    Valuable experience gained in merging technologies and product branding through business acquisitions.

    Cons

    The incepting management team was disseminated without strong leadership to fill the gap.

    Advice to Management

    Promote true leaders and mentors that have a passion for making their teams successful into executive and senior management positions.



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