Neustar
3.1 of 5 161 reviews
www.neustar.biz Sterling, VA 1000 to 5000 Employees

Neustar Reviews

Updated Jul 3, 2014
All Employees Current Employees Only

3.1 161 reviews

                             

53% Approve of the CEO

Neustar President and CEO Lisa A. Hook

Lisa A. Hook

(104 ratings)

49% of employees recommend this company to a friend
161 Employee Reviews
in

Review Highlights

Pros:
  • "Company has great benefits, it's one of the reasons people stay"
    in 22 reviews
  • "Great benefit including work life balance, 401K and insurance etc"
    in 8 reviews
Cons:
  • "Upper management has no clear or effective strategy to make new company acquisitions work"
    in 10 reviews
  • "The company is a constant reorg mode with little to no strategic thought in the reorg"
    in 5 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    • Approves of CEO

     

    neustar is a great place to work

    Senior QA Engineer (Current Employee)
    Sterling, VA

    Prossalary, bonus, stock ... good benefits too

    Conslayoffs last january took out some needed people

    Advice to Senior Managementtoo many re-orgs ... it's a good idea to not change who's reporting to who quite so often

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    1 person found this helpful  

    Great Benefits Lousy Leadership

    Anonymous Employee (Current Employee)

    ProsBenefits are amazing. Salary is good.

    ConsLeadership is iffy. CEO doesn't know what direction she is going to take. Bread and butter divisions are treated like red headed stepchildren while new acquisitions with smaller revenue streams are the golden children.

    Advice to Senior ManagementEither sell of the divisions you don't want or remember that they are there and do make money for the company and invest some money in product development.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    • No Opinion of CEO

     

    A company transforming

    Anonymous Employee (Current Employee)
    Sterling, VA

    ProsGood benefits, and a reasonable work/life balance. CTO working hard to turn the ship into a more modern, agile development driven SaaS company. Lots of different products and technologies to work on.

    ConsRecent force reductions have resulted in a lot of staff churn. Uncertainty around the future of the company due to the number portability contract. Many different product make it difficult sometimes to see the big picture about where the company is going, and what the company's identity is.

    Advice to Senior ManagementInvest in your products, work hard to delight your customers. More cross-pollination between CA and VA teams is needed to help gel the engineering culture. Enough with all the out-sourcing.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Positive experience

    Anonymous Employee (Current Employee)

    ProsThe salaries and benefits are competitive. Employees get 4 weeks of vacation to start.

    ConsNot as much investment happening outside of the marketing analytics realms, as that is the growth area for the company.

    Advice to Senior ManagementSell off non-marketing analytics business units, as they could be valuable to other companies that may invest in them further.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    2 people found this helpful  

    Getting Worse

    Software Engineer (Current Employee)
    Mountain View, CA

    ProsPeople who you work with.

    ConsSenior management team drives the company into the ground.

    Advice to Senior ManagementBe honest and be open.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Neustar is the coolest company nobody's ever heard of, because it just works.

    Demand Generation (Current Employee)

    ProsGreat support all the way up the technology ladder. One e mail will get you to the expert for assistance. Keep your eye on Neustar they have a platform to run your marketing automation as well as the data that fuels it. Add in the underlying routing and addressing databases that provide the fuel.

    ConsIf you fail here it is your fault!!

    Advice to Senior ManagementStay on the path for the future for Neustar you are doing a great job. Have a brand. It’s a missionary sale. Get more feet on the street and the phone. Keep up the data and platform capability it will and has amazed clients.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    2 people found this helpful  

    Could be better

    Anonymous Employee (Current Employee)

    ProsNice enviroment, Nice location, Nice pay

    ConsOld technology and management is way to old school

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    Big Company

    Anonymous Employee (Current Employee)

    ProsGreat Benefits that are really nice.

    ConsPolitics may be an issue.

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    • Culture & Values
           
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    • No Opinion of CEO

    2 people found this helpful  

    Great market opportunity, now deliver

    Anonymous Employee (Current Employee)
    McLean, VA

    ProsNeustar is well positioned to become a leader in several markets. Neustar takes good care of those employees considered essential and benefits are excellent.

    ConsExecution is Neustar's greatest challenge, there is a continued disconnect between the sr. management aspirations and them enabling the company to achieve the objectives, patience is also a virtue

    Advice to Senior ManagementEmpower your staff and show greater confidence, your workforce can achieve more if they can take ownership.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    5 people found this helpful  

    Potato!

    Senior Software Engineer (Current Employee)

    ProsHmmm. There are no pros.

    ConsNANP is the stable piece. It was invented at Bell, given to Lockheed, then spun off as Neustar. It's a cash cow. As long as that doesn't erode (it's a yearly collective sigh) Neustar will probably stay in business. Everything else is a fancy pants dance by overpaid executives. There is a recent effort to consolidate all the little acquisitions into one office in the Bay Area. I call this the uniboob. It's a needless, stupid re-org and summarizes everything I dislike about Neustar. It's as though little kids are running grandpa's company into the ground. It's just too unstable and wacky on top. There's too much turmoil and risk for rank and file employees.

    Advice to Senior ManagementStop play acting.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Neustar – Why Work for Us?

Company Facts • Headquarters: • Sterling, VA (USA) • Founded: • 1996 • President and CEO: • Lisa A. Hook • Stock Symbol: • June 2005 (NYSE: NSR) • Employees: • Approx. 1,500 worldwide • FY2011 Revenue… Full Overview

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Glassdoor is your free inside look at Neustar reviews and ratings — including employee satisfaction and approval rating for Neustar CEO Lisa A. Hook. All 161 reviews posted anonymously by Neustar employees.