Neustar

  www.neustar.biz
  www.neustar.biz

Neustar Reviews

Updated December 12, 2014
Updated December 12, 2014
186 Reviews
2.9
186 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Neustar President and CEO Lisa A. Hook
Lisa A. Hook
120 Ratings

Review Highlights

Pros
  • Company has great benefits, it's one of the reasons people stay (in 25 reviews)

  • Great benefit including work life balance, 401K and insurance etc (in 10 reviews)


Cons
  • Upper management has no clear or effective strategy to make new company acquisitions work (in 12 reviews)

  • The company is a constant reorg mode with little to no strategic thought in the reorg (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Neustar is the coolest company nobody's ever heard of, because it just works.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Demand Generation
    Current Employee - Demand Generation

    I have been working at Neustar full-time (more than 3 years)

    Pros

    Great support all the way up the technology ladder. One e mail will get you to the expert for assistance. Keep your eye on Neustar they have a platform to run your marketing automation as well as the data that fuels it. Add in the underlying routing and addressing databases that provide the fuel.

    Cons

    If you fail here it is your fault!!

    Advice to ManagementAdvice

    Stay on the path for the future for Neustar you are doing a great job. Have a brand. It’s a missionary sale. Get more feet on the street and the phone. Keep up the data and platform capability it will and has amazed clients.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Great market opportunity, now deliver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in McLean, VA
    Current Employee - Anonymous Employee in McLean, VA

    I have been working at Neustar full-time (more than 3 years)

    Pros

    Neustar is well positioned to become a leader in several markets. Neustar takes good care of those employees considered essential and benefits are excellent.

    Cons

    Execution is Neustar's greatest challenge, there is a continued disconnect between the sr. management aspirations and them enabling the company to achieve the objectives, patience is also a virtue

    Advice to ManagementAdvice

    Empower your staff and show greater confidence, your workforce can achieve more if they can take ownership.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Great benefits

    Current Employee - Anonymous Employee in Sterling, VA
    Current Employee - Anonymous Employee in Sterling, VA

    I have been working at Neustar full-time

    Pros

    Company has great benefits, it's one of the reasons people stay. Fun group of people to work with.

    Cons

    The annual review is silly and unnecessary as they already know your increase (or no increase) before you submit it. Pay is ok but increases are small. Good (not great) bonus pay to make up some for small salary increases. Too many reorgs and jobs lost. Teams suffer as they are dumped on with a higher workload and less people to do the work. Lots of frustrated management and good people are quitting.

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  5.  

    Big Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neustar

    Pros

    Great Benefits that are really nice.

    Cons

    Politics may be an issue.

  6. 3 people found this helpful  

    Getting Worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Mountain View, CA
    Current Employee - Software Engineer in Mountain View, CA

    I have been working at Neustar full-time (more than 3 years)

    Pros

    People who you work with.

    Cons

    Senior management team drives the company into the ground.

    Advice to ManagementAdvice

    Be honest and be open.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Not a bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Louisville, KY
    Former Employee - Product Manager in Louisville, KY

    I worked at Neustar full-time (more than 3 years)

    Pros

    Busy, rewarding, good people to work with, great office environment. Up to date technology. They care about their employees. Great tuition reimbursement program.

    Cons

    Hours, on call a lot!

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great work environment with flexibility for innovation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neustar full-time

    Pros

    benefits, ability to work on projects, office culture, compensation, management seems to genuinely care about their employees

    Cons

    the company seems a bit rocky at times, there's lots of restructuring, but in the long run it seems as though NeuStar holds a positive future and changes are actually for the better

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Awesome benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Engineer in Sterling, VA
    Current Employee - Security Engineer in Sterling, VA

    I have been working at Neustar full-time (more than 3 years)

    Pros

    Personnel, benefits, bonus, career path, office culture

    Cons

    Personal growth, hiring strategy, company goals

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good life/work balance, lots of flexibility, moving towards new tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer
    Former Employee - Senior Software Engineer

    I worked at Neustar full-time (more than 5 years)

    Pros

    Flexible work hours and work from home policy;
    good work/life balance;
    had the opportunity to work on several large, different projects during my time there (possibly rare for an engineer at Neustar);
    good, smart, hard-working teammates that were easy and fun to work with;
    GREAT benefits - health benefits probably one of the best in the DC area (free Fitbits, potential to have significant premium discounts if certain health activities are done during the year), stock equity program and ESPP program, significant bonuses, etc.

    Cons

    Re-orgs and shuffling of top management every couple of years,
    more bureaucracy than needed for a company of this size,
    slow to integrate new acquisitions into the full company
    different departments very independent - felt more like a bunch of small companies working side by side than one company

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 5 people found this helpful  

    Potato!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer
    Current Employee - Senior Software Engineer

    I have been working at Neustar full-time (more than 3 years)

    Pros

    Hmmm. There are no pros.

    Cons

    NANP is the stable piece. It was invented at Bell, given to Lockheed, then spun off as Neustar. It's a cash cow. As long as that doesn't erode (it's a yearly collective sigh) Neustar will probably stay in business. Everything else is a fancy pants dance by overpaid executives. There is a recent effort to consolidate all the little acquisitions into one office in the Bay Area. I call this the uniboob. It's a needless, stupid re-org and summarizes everything I dislike about Neustar. It's as though little kids are running grandpa's company into the ground. It's just too unstable and wacky on top. There's too much turmoil and risk for rank and file employees.

    Advice to ManagementAdvice

    Stop play acting.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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