Neustar Reviews

Updated April 15, 2015
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Employee Reviews

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  1. Ever-changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Analyst in Louisville, KY
    Current Employee - Data Analyst in Louisville, KY

    I have been working at Neustar full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Benefits, good tools, and many outlets for executive feedback.

    Cons

    Too much change. Every year there has been a radical change in company vision and strategy. Progress is slowed because of the constant change.

    Advice to Management

    If you truly want to move to a SaaS model then you must have the entire company embrace the method.

  2. Helpful (2)

    The Big Identity Crisis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive in San Francisco, CA
    Current Employee - Senior Account Executive in San Francisco, CA

    I have been working at Neustar full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The chemistry was great initially. they encouraged corporate culture and promoted corporate events. neustar makes a concerted effort to break into the best workplace list. Catered events and wellness programs are great.

    Cons

    Constantly changing direction and corporate message to the public. They constantly add additional responsibilities or change targets mid year without additional compensation.

  3. Helpful (8)

    Massive lack of leadership and direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Sterling, VA
    Former Employee - Anonymous Employee in Sterling, VA

    I worked at Neustar full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good benefits and decent compensation.

    Cons

    Neustar has an intriguing analytics solution set but cannot get out of its own way. The lack of leadership starts at the top but the mid-level management of the company is the real problem. Favoritism, cliques, lack of involvement, poor messaging, no hands on training, absence of maturity and a toxic environment are the cornerstones of Neustar right now. Many people I have spoken with since my departure have mirrored the same sentiments, which tells me the executive leadership has no idea what is going on below them or they know and turn a blind eye. The reputation of Neustar, at least here in the DC area, is badly tarnished and my be irreparable because they refuse to address the real problem which is the terrible work environment. I had high hopes for a career with Neustar gave every effort both professionally and personally. However, I realized quickly that I had made a bad career decision. Even then, I worked hard to change the mindset and adjust the culture but my manager had no interest in even communicating with me from the start. My last day at Neustar was my best day at the company.

    Advice to Management

    Address the real problems with you leadership at the mid-level and culture. They are dragging you down further than your stock price right now.

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  5. Helpful (1)

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neustar

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Excellent beneifts, challenging work, intelligent co-workers

    Cons

    Limited opportunity for promotion from within.

  6. Helpful (2)

    What started out as a great place became a place that no longer cared about the employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Neustar full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great coworkers and decent benefits.

    Cons

    Upper management who are disassociated from the rest of the company. Too many changes and no real strategy. Remote offices are not involved with the rest of the company, overlooked and treated like step children of the company. No real chances of advancement and training is almost nonexistent. Salary is not very competitive.

  7. neustar is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior QA Engineer in Sterling, VA
    Current Employee - Senior QA Engineer in Sterling, VA

    I have been working at Neustar full-time (more than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    salary, bonus, stock ... good benefits too

    Cons

    layoffs last january took out some needed people

    Advice to Management

    too many re-orgs ... it's a good idea to not change who's reporting to who quite so often

  8. Helpful (1)

    A company transforming

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Sterling, VA
    Current Employee - Anonymous Employee in Sterling, VA

    I have been working at Neustar full-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefits, and a reasonable work/life balance. CTO working hard to turn the ship into a more modern, agile development driven SaaS company. Lots of different products and technologies to work on.

    Cons

    Recent force reductions have resulted in a lot of staff churn. Uncertainty around the future of the company due to the number portability contract. Many different product make it difficult sometimes to see the big picture about where the company is going, and what the company's identity is.

    Advice to Management

    Invest in your products, work hard to delight your customers. More cross-pollination between CA and VA teams is needed to help gel the engineering culture. Enough with all the out-sourcing.

  9. Positive experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neustar full-time (more than 3 years)

    Recommends
    Recommends

    Pros

    The salaries and benefits are competitive. Employees get 4 weeks of vacation to start.

    Cons

    Not as much investment happening outside of the marketing analytics realms, as that is the growth area for the company.

    Advice to Management

    Sell off non-marketing analytics business units, as they could be valuable to other companies that may invest in them further.

  10. Helpful (3)

    Great Benefits Lousy Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neustar full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits are amazing. Salary is good.

    Cons

    Leadership is iffy. CEO doesn't know what direction she is going to take. Bread and butter divisions are treated like red headed stepchildren while new acquisitions with smaller revenue streams are the golden children.

    Advice to Management

    Either sell of the divisions you don't want or remember that they are there and do make money for the company and invest some money in product development.

  11. Helpful (2)

    Great market opportunity, now deliver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in McLean, VA
    Current Employee - Anonymous Employee in McLean, VA

    I have been working at Neustar full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Neustar is well positioned to become a leader in several markets. Neustar takes good care of those employees considered essential and benefits are excellent.

    Cons

    Execution is Neustar's greatest challenge, there is a continued disconnect between the sr. management aspirations and them enabling the company to achieve the objectives, patience is also a virtue

    Advice to Management

    Empower your staff and show greater confidence, your workforce can achieve more if they can take ownership.

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