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Neutrogena
3.2 of 5 16 reviews
www.neutrogena.com Los Angeles, CA 500 to 999 Employees

Neutrogena Reviews

Updated Jun 14, 2013

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3.2 16 reviews

                             

50% Approve of the CEO

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E M McNamara

(4 ratings)

62% of employees recommend this company to a friend
16 Employee Reviews
Relevance Date Rating
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  • Work/Life Balance
         
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  • Comp & Benefits
         
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  • No Opinion of CEO

 

A very tedious and long interviewing process

Co-Op (Current Employee)
Los Angeles, CA

I have been working at Neutrogena as an intern for less than a year

ProsAs a co-op you are given a fair amount of responsibility, which is rare with such a title. You are given a great opportunity and potential to grow as a professional, and the free product you receive doesn't hurt either.

ConsThere is little to no training on daily tasks. When coming into the company, it can make onboarding a difficult experience as you trial-and-error your way through your job tasks and responsibilities.

Advice to Senior ManagementCo-ops should be trained in their departments during the first few weeks of employment

Yes, I would recommend this company to a friend

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Second class citizen

Anonymous Employee (Former Employee)

I worked at Neutrogena for more than 3 years

ProsCo workers are nice, and everyone is in the same sinking boat.

Discount on products.

ConsNo structure. People do what they want,no repercussions for bad behavior or recognition for going above and beyond.

No encouragement for growth. Actual quote from supervisor was "this is not JnJ university"

Temp employees get treated like second class citizens.
(not invited to meetings/separate lines at events/ even raffle tickets are different)
Why train someone (SOP/methods/etc) and not convert to permanent postions.
Productivity of temps dies out near end of contract.

No harmony or communication between planning procurement or QA only when something gets pushed up to priority status.

No, I would not recommend this company to a friend

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It feels like you get lost in the J&J shuffle

Anonymous Employee (Current Employee)
Los Angeles, CA

I have been working at Neutrogena as an intern

ProsHalf day Fridays in the supply chain department with a pretty relaxed atmosphere

ConsBeing underpaid is a theme across the board. They also eliminate positions so employees who are doing a satisfactory job may still be fired.

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  • Disapproves of CEO

 

Redundant, overpaid, lazy talking heads

Production Artist (Former Employee)
Los Angeles, CA

I worked at Neutrogena full-time for more than 3 years

ProsCampus is near airport, which is nice if you have to travel.

ConsTemp employees are treated like 2nd class citizens

Advice to Senior ManagementHire those who have temped for over 6 months to permanent positions. If you want the temps to be on board with strategic and tactical thinking.. you need to make them part of the team. Treat temps with the utmost respect and pay better. Temp = no benefits so you should compensate accordingly.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great products and great people, but a challenged organization.

Manager (Former Employee)
Los Angeles, CA

I worked at Neutrogena full-time for more than 7 years

ProsSmart and collaboration employees. A great line of storied products and a constant stream of innovative ones that disrupt the marketplace in a good way.

ConsThe organization is challenged in terms of meeting the parent company J&J's aggressive financial and regulatory objectives. The net result is a combative environment, lack of trust in certain instances, and less than objective assessment of employee performance in some instances.

Advice to Senior ManagementFocus on employee development and prioritizing a deep dive of organization versus individual performance.

No, I would not recommend this company to a friend

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Good Company

Administrative Assistant (Current Employee)
Los Angeles, CA

I have been working at Neutrogena as a contractor for more than 3 years

ProsFun environment , good people, great products

ConsNo full-time job opportunities for admins

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Unfair treatment, but they have very good benefits!

Maintenance (Current Employee)
Los Angeles, CA

I have been working at Neutrogena full-time for more than 7 years

ProsBenefits, such as 100% tuition reimbursement
Job opportunities

ConsUnfair Management
under pay
Double standard culture
Discrimination
Greed

Advice to Senior ManagementRecognize talent and support it! Don't be selfish!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Top HEAVY mgmt, inappropriate "budget" layoffs, forced resignations, not utilizing employee talent

Anonymous Employee (Current Employee)
Los Angeles, CA

I have been working at Neutrogena full-time for more than 3 years

Pros-Some of the people; ie: contractors, floor, manufacturing, warehouse, engineers, scientists, techs, pretty much anyone but upper management.
-Work is simple, easy
-Products are pretty decent

Cons-work on a project for 6 months, they cancel the project or give it to someone else
-multiple unaware managers leading projects making poor decisions
-lack of utilization of talent
-lack of organization
-too many revisions and paperwork signatures

Advice to Senior Managementfire youreself to save the company. because this cookie is crumbling

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

Lacks organizational culture and identity

Anonymous Employee (Former Employee)
Los Angeles, CA

I worked at Neutrogena full-time for less than a year

ProsWell known brand and great products; friendly employees; on site cafeteria; casual dress code; In-n-Out truck at town hall meetings.

ConsPoor onboarding. Showed up and did not have resources or training ready, staff unaware of my arrival. Immediately showed me there were communication gaps.

Employee programs, such as HR, are either outsourced or housed in New Jersey so you are on the phone with a vendor or begging your supervisor to make the time to obtain a password for you to access your info on the self service site. Managers don't have the time to also function as HR and manufacturing employees don't have the time or resources to spend trying to figure out how to update their mailing address.

Morale is very low as there were major layoffs a couple of years ago. Approximately 50% of the workforce onsite is comprised of contract/ temporary workers, many whom have been there for extended periods of time. You don't see employees connected to the company or each other. The employees are divided by a physical divider, the street that separates manufacturing and administrative buildings which creates an invisible divider among employees.

Advice to Senior ManagementShake the Johnson and Johnson big corporate vibe and drill down to what makes Neutrogena awesome. Rebuild morale through pride and purspose, not free lunches and town hall meetings.

No, I would not recommend this company to a friend

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Great place to work if you can hold on to your job

Anonymous Employee (Former Employee)
Los Angeles, CA

I worked at Neutrogena

ProsGreat development programs and opportunities for growth both vertically or horizontally, opportunities for rotations to different departments and different brands, the people are great to work with, usually half day fridays

ConsLate days are common, re-orgs can be confusing and stressful, culture of taking home laptop/ always being attached to email and on-call

Yes, I would recommend this company to a friend

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