New Balance Reviews

Updated July 17, 2015
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3.3
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Recommend to a friend
Approve of CEO
New Balance President and CEO Robert T. DeMartini
Robert T. DeMartini
59 Ratings

Pros
  • great company - charitable, great to employees, great benefits (in 11 reviews)

  • New Balance is a great company with an incredible value structure (in 6 reviews)

Cons
  • The challenges I have with the company, is that there is no room for growth (in 4 reviews)

  • I agree with all the negatives on New Balance St Louis (in 5 reviews)

More Pros and Cons

116 Employee Reviews

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  1. Fun open environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    I have been working at New Balance full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast paced and collaborative culture with an open office plan that helps communication. Strong leadership from CEO. Great brand. Really good health benefits

    Cons

    The larger it gets the harder it is becoming to be entrepreneurial. Some areas of the company are a bit soloed.

    Advice to Management

    Keep pushing the company forward and don't get too conservative. This will give associates new growth opportunities and keep the company relevant in the market.


  2. Helpful (1)

    Employee focused philanthropic company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New Balance full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Ample opportunity to grow within. Incredible new facility soon to be finished. Great benefits & perks of being a leader in the footwear industry

    Cons

    Not well paying, as is the case with many jobs in a retail company. Account services department has a lot of turnover, especially at management, have re-org'ed the department 3 times in past two years. Due to employee focused nature, applying from within is very competitive


  3. Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New Balance

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great staff Busy work environment Loyal clientele

    Cons

    Store manager is unreasonable at times

    Advice to Management

    Be a team player Make sure feedback is positive


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New Balance full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company owned stores are an excellent place to start a career. Promotions based on work instead of seniority or who you know.

    Cons

    No distinction between company owned and independent owner stores can lead to potential associates and customer confusion along with service quality.

    Advice to Management

    Figure out a way to distinguish on hiring sites between owned stores and licensed independent stores. This would help bring more potential associates who might be turned off of applying because of the negative reviews in licensed stores.


  6. It's been an amazing opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Saint Louis, MO
    Current Employee - Anonymous in Saint Louis, MO

    I have been working at New Balance full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love the people I work with, the organization is growing; it is an exciting athletic brand; great benefits and tons of opportunity if you like working in a fast paced environment with others who show an entrepreneur spirit.

    Cons

    Lots of change and outdated systems, but I know they are working to update most of them.


  7. A model company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Lawrence, MA
    Current Employee - Engineer in Lawrence, MA

    I have been working at New Balance (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work/life balance, energetic and positive employees who are sincerely out to make the world a better place.

    Cons

    Outdated technology, needs a modern software environment.


  8. Helpful (4)

    anonymous

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New Balance full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits, the hours and people.

    Cons

    Most of the changes and improvements are done based one who likes who and not necessarily on who does the best work. It is supposed to be a business not a popularity contest and a game. Most people who go to work and want change for better feel they can never improve unless they are the "popular" employee.

    Advice to Management

    Find out who is good for business and gets the job done. It is NOT about perception of others only. It is about quality associates and product .


  9. Helpful (1)

    Good growing pains

    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    I have been working at New Balance full-time (More than 10 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Amazing brand with positive momentum. Great facility with an updated work environment and employee focused amenities. Generally really good people throughout.

    Cons

    In a state of change created by the need to refine the e-commerce / digital strategy, integrate the leadership across multiple disciplines and locations, and align the organization to deliver the results needed.

    Advice to Management

    The changes made have absolutely been needed and will set up this division and New Balance for great things. However, look for ways to stabilize more as you go to combat the natural fear that comes with change.


  10. Helpful (1)

    Worst place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Miami, FL
    Former Employee - Sales Associate in Miami, FL

    I worked at New Balance full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good payment, good hours, flexible schedule

    Cons

    Shady assistant manager, shady store manager, unprofessional environment, no place to put personal stuff, caos on stock room, unhappy coworkers, lack of communication between everybody, ridiculous store policy, no appreciation for costumers.

    Advice to Management

    Simply remove the manager of that store, he is a really negative example for any employee that works with him, other employees either quit or request a two week notice to leave the store because of him, and if there is a way to fix this guy it will be by teaching him honesty at work, have a sence of ethics towards costumers and employees and teach him to treat people in a right way


  11. footwear development

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New Balance full-time

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Salary is good, NB wants so badly to be a big player and spends money to try and help.

    Cons

    NB wants so badly to be a big player and spends money to try and help... but spends money on the wrong things. This is where folks go to retire, old school, very, VERY little passion.

    Advice to Management

    Stop trying to be all things to all people. Get FOCUSED!



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