New Balance
3.6 of 5 64 reviews
www.newbalance.com Brighton, MA 1000 to 5000 Employees

New Balance Reviews

Updated Jun 28, 2014
New Balance – Boston – “View of the New Balance headquarter office…”

All Employees Current Employees Only

3.6 64 reviews

                             

92% Approve of the CEO

New Balance President and CEO Robert T. DeMartini

Robert T. DeMartini

(36 ratings)

82% of employees recommend this company to a friend
64 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "great company - charitable, great to employees, great benefits"
    in 7 reviews
  • "New Balance is a great company with an incredible value structure"
    in 6 reviews
Cons:
  • "No growth, pay is OK but could be a little bit better, there is no training except for a few chosen people"
    in 3 reviews
  • "If you don't raise your hand and speak up for yourself, no one else will"
    in 3 reviews
  • Show more review highlights

Reviews

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    Great Company with great products

    Anonymous Employee (Current Employee)

    Prosgreat people
    great products

    ConsHard to balance life and work
    lots of customers complain

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Great learning experience

    Sales Associate (Former Employee)
    Salt Lake City, UT

    ProsLearn a lot about shoes, easy in to run specialty retail in the future.

    ConsNone that I can think of! I worked with great people and had great customers.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    engaging culture, confusing leadership

    Anonymous Employee (Current Employee)
    Saint Louis, MO

    Prosculture, atmosphere, brand, product. All great things. Young and lively atmosphere. Nice benefits outside of salary.

    ConsLeadership not very accessible. Confusing double talk coming from some senior leaders. Salary (at least for the STL office) is VERY low compared to other companies with comparable positions/industry.

    Advice to Senior ManagementRemember your roots. Don't take for granted that persons won't jump for better salary.

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    • Culture & Values
           
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    Great Company - Bad Situation

    Anonymous Employee (Former Employee)

    Prosgreat company - charitable, great to employees, great benefits

    Consi was stuck with a boss who was miserable and not able to get out of dept

    Advice to Senior ManagementLook at some of your long term managers!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Overall, my experience at New Balance has been very positive

    Anonymous Employee (Current Employee)

    ProsThe entrepreneurial nature of the company provides opportunities for all associates to impact the business. Outstanding culture where associate recognition is encouraged. Friendly company. Very flexible work schedules and successful associates are compensated fairly.

    ConsThe future direction and strategies are sound, but long term decisions to support that direction are sacrificed for short term sales volume. Career development needs to be improved so associates better understand their career path at the company.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    1 person found this helpful  

    Great Company - Terrible Upper Management

    National Accounts (Former Employee)
    Boston, MA

    ProsBenefits packages and compensation are great. The company does truly care about their core values.

    ConsI spent a year with NB in the corporate office in Brighton, MA. During that time I saw multiple people receive promotions due to favoritism as opposed to hard work. I also saw some very hard working people get demoted because they weren't part of the boys club. It's a shame.

    Advice to Senior ManagementStart caring about your employees. Not your drinking buddies.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Decent Place to work

    Anonymous Employee (Current Employee)

    ProsGood hours and decent pay. Company is energetic and people seem to enjoy working here.

    ConsNo upward mobility due to flat management structure. Systems are awful and the infrastructure cannot support demands for information.

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    Great company with energy, passion and integrity.

    Operations (Former Employee)
    Boston, MA

    ProsEmployee discount on NB merchandise. Good health coverage. 401k match.

    ConsLarge corporate structure and environment.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Disapproves of CEO

     

    Great first job to enter the industry.

    Design Apprentice (Former Employee)
    Canton, MA

    ProsEveryone has a fun sense of fitness and eating well. I really enjoyed my coworkers and the freedom of what I got to work on. There's also a great ease about contacting and learning from people in other departments to further your career without any formalities.

    ConsI noticed a slightly negative vibe almost daily here. I think a lot of people feel stifled by upper management and many people seem to work intense hours. You can have work-life balance if you want it, but many people stay late and are stressed constantly.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    It was not a good experience

    General Labor (Former Employee)
    Skowhegan, ME

    ProsNew Balance has good bennefits and good pay.That is the only thing going for it.

    ConsThe management treats you like children.They tell you they want your input but only if its what they want to hear. If you disagree with a supervisor or team leader they will find a reason to get rid of you.You will be alright if you dont mind being treated like a robot. I was there 5 years and my supervisor got mad at me and said I didnt know how tto do my job.

    Advice to Senior ManagementTreat your associates like human beings.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at New Balance reviews and ratings — including employee satisfaction and approval rating for New Balance CEO Robert T. DeMartini. All 64 reviews posted anonymously by New Balance employees.