New Corp Reviews

Updated July 8, 2015
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2.7
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New Corp CEO Kevin Taweel
Kevin Taweel
1 Rating

Pros
  • Good work environment, upward mobility, and fair practices (in 2 reviews)

Cons
  • You have to do the job of about 6 people (in 2 reviews)

  • Asurion people are now putting their stamp on the company (in 3 reviews)

More Pros and Cons

54 Employee Reviews

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  1. I was a Customer Care Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Champaign, IL
    Former Employee - Customer Care Representative in Champaign, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at New Corp (More than 10 years)

    Pros

    I got to help customers understand and show them how to use there cable the correct way, and enjoy it.

    Cons

    I did not like the rudeness I had to put up with through out the day, but as long as I could get them to understand, that's all that mattered.


  2. Demanding work for little pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Work from home job Flexible schedule

    Cons

    Hard to follow guidelines that cause customers to very upset.

    Advice to Management

    Let employees talk to the customers instead of always reading a script


  3. Accounts Receivable

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at New Corp (More than 8 years)

    Pros

    Great place to work while it lasted.

    Cons

    Ran out of good times.

    Advice to Management

    You shouldn't have sold out to Asurion.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager
    Former Employee - Marketing Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good environment, very involved in community, excellent benefits

    Cons

    Management can sometimes be out of touch with staff, work/life balance sometimes hard to achieve

    Advice to Management

    Improve communications


  6. Intern

    Former Employee - Intern in Sterling, VA
    Former Employee - Intern in Sterling, VA

    Pros

    Very good learning company to work for.

    Cons

    In Sterling away from the hustle of DC.


  7. Helpful (1)

    RUN away!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Csr1
    Former Employee - Csr1
    Doesn't Recommend
    Negative Outlook

    I worked at New Corp full-time (Less than a year)

    Pros

    Worked at home, no commute no wardrobe expense etc.

    Cons

    Horrible supervisors, low pay, angry callers and a lot of stress. Very high turnover, they do not want to ever give raises so they fire most people at one year and start over.

    Advice to Management

    Don't make the employees handle everything from tech support to billing. Train them well at one or two specialties.


  8. Helpful (1)

    Contractor under Asurion/ Direct TV

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Worked from home...One of the best things about the company was PTO. At times if they had too many employees working you were able to get off early. That was about the only thing.

    Cons

    Management was horrible! Very, very mean and rude. Seems as if a lot of management were mostly on power trips. Even if you were doing OK they wouldn't applaud you for that, they would only try to pick your flaws and would write you up instead of coaching. Pay was low I was in the tech department pay was 9.50 hour. I advanced in 6 months with 2 raises and ended up at 10.20 a week later I was fired for reasons that are still unknown to me. I heard if you advance too much too quickly they will find a reason to fire you and that is exactly what happened.

    Advice to Management

    Try to talk to your employees instead of treating them lower than you.


  9. A wonderful, family company...until Asurion took over

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Trainer in Sterling, VA
    Former Employee - Sales Trainer in Sterling, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at New Corp full-time (More than 8 years)

    Pros

    Individuals and people that cared for one another

    Cons

    Since the Asurion buy out, the company is now all corporate.

    Advice to Management

    Sell NEW back to Fred Shaufeld.


  10. Great company but has merged

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Supervisor in Amarillo, TX
    Former Employee - Call Center Supervisor in Amarillo, TX
    Recommends
    Neutral Outlook

    I worked at New Corp full-time (More than 5 years)

    Pros

    For a small organization it really focused on its employees needs. There was room for advancement for the go getters and overall they took care of all employees it was simplified, you did your job and you were awarded.

    Cons

    It was work from home, not too many Cons, but for the ones who thought they just could call in because they didn't want to work it made others work harder.

    Advice to Management

    There are great managers and there are sub-par managers. The ones who really focused and made the connection to their teams really did well.


  11. It was nice

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at New Corp part-time (Less than a year)

    Pros

    Good compensation, Great benefits and Nice trainers.

    Cons

    Schedules could have been better.



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