New Corp Reviews

Updated February 24, 2015
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2.7
52 Reviews
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New Corp President and CEO Tony Nader
Tony Nader
14 Ratings

Pros
  • The option to work from home (they hire most states) or in one of their centers (in 18 reviews)

  • Free DirecTv, the most expensive package (in 6 reviews)

Cons
  • My training class went from 29 people to 12 in two weeks (in 3 reviews)

  • If they hire a class of 30 people - maybe 15 will finish the 6 week training class (in 2 reviews)

More Pros and Cons

Employee Reviews

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  1. Intern

    Former Employee - Intern in Sterling, VA
    Former Employee - Intern in Sterling, VA

    I worked at New Corp

    Pros

    Very good learning company to work for.

    Cons

    In Sterling away from the hustle of DC.

  2. RUN away!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Csr1
    Former Employee - Csr1

    I worked at New Corp full-time (less than a year)

    Pros

    Worked at home, no commute no wardrobe expense etc.

    Cons

    Horrible supervisors, low pay, angry callers and a lot of stress. Very high turnover, they do not want to ever give raises so they fire most people at one year and start over.

    Advice to ManagementAdvice

    Don't make the employees handle everything from tech support to billing. Train them well at one or two specialties.

    Doesn't Recommend
    Negative Outlook
  3. Contractor under Asurion/ Direct TV

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New Corp

    Pros

    Worked from home...One of the best things about the company was PTO. At times if they had too many employees working you were able to get off early. That was about the only thing.

    Cons

    Management was horrible! Very, very mean and rude. Seems as if a lot of management were mostly on power trips. Even if you were doing OK they wouldn't applaud you for that, they would only try to pick your flaws and would write you up instead of coaching. Pay was low I was in the tech department pay was 9.50 hour. I advanced in 6 months with 2 raises and ended up at 10.20 a week later I was fired for reasons that are still unknown to me. I heard if you advance too much too quickly they will find a reason to fire you and that is exactly what happened.

    Advice to ManagementAdvice

    Try to talk to your employees instead of treating them lower than you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. A wonderful, family company...until Asurion took over

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Trainer in Sterling, VA
    Former Employee - Sales Trainer in Sterling, VA

    I worked at New Corp full-time (more than 8 years)

    Pros

    Individuals and people that cared for one another

    Cons

    Since the Asurion buy out, the company is now all corporate.

    Advice to ManagementAdvice

    Sell NEW back to Fred Shaufeld.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. Great company but has merged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Call Center Supervisor in Amarillo, TX
    Former Employee - Call Center Supervisor in Amarillo, TX

    I worked at New Corp full-time (more than 5 years)

    Pros

    For a small organization it really focused on its employees needs. There was room for advancement for the go getters and overall they took care of all employees it was simplified, you did your job and you were awarded.

    Cons

    It was work from home, not too many Cons, but for the ones who thought they just could call in because they didn't want to work it made others work harder.

    Advice to ManagementAdvice

    There are great managers and there are sub-par managers. The ones who really focused and made the connection to their teams really did well.

    Recommends
    Neutral Outlook
  7. It was nice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New Corp part-time (less than a year)

    Pros

    Good compensation, Great benefits and Nice trainers.

    Cons

    Schedules could have been better.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. Great growth until the Asurion buy out.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Manager in Sterling, VA
    Current Employee - Business Manager in Sterling, VA

    I have been working at New Corp full-time (more than 3 years)

    Pros

    Great vibrant atmosphere, one that made you want to grow with the company.
    Good place to hone negotiation skills in dealing with C level executives.
    Ideal if you like to be part of the forces that shape your business objective.

    Cons

    Asurion's direction negated many of the Pro's and brought in their own workforce to slowly push out natives.
    The obvious steps to follow after a buy out left many in career limbo or out of job.
    Original Leadership had a better sense of direction in respective market categories.

    Advice to ManagementAdvice

    Bring back the old company culture.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. An interesting learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative in Rapid City, SD
    Former Employee - Customer Care Representative in Rapid City, SD

    I worked at New Corp full-time (less than a year)

    Pros

    Great benefits, great compensation, fun work environment. There was always room to grow within the company which was something I really liked. They offered many opportunities to excel in your career there.

    Cons

    I wasn't big on their schedule options, i.e. you had to pick certain days and times to work and there were not many options. Also, they were not very flexible when it came to scheduling either.

    Advice to ManagementAdvice

    Offer more schedule options and be a little more flexible with those hours.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. Great Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New Corp

    Pros

    Upper Management was very involved and interactive with their employees

    Cons

    Merged with Asurion and the culture changed significantly for the worse.

    Advice to ManagementAdvice

    Be engaged with your employees

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful

    It is overall a very good company. Flexible timings to work. No work pressure and company is very process oriented

    Former Contractor - Senior Programmer Analyst in Sterling, VA
    Former Contractor - Senior Programmer Analyst in Sterling, VA

    I worked at New Corp as a contractor (more than 3 years)

    Pros

    leadership is good
    No work pressure
    Flexible time schedule
    Very process oriented

    Cons

    Compensation is ok kind
    time-off is also ok
    no pay for extra hours for contractors

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