New Directions Youth and Family Services

www.ndyfs.org
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New Directions Youth and Family Services Reviews

Updated April 13, 2015
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Employee Reviews

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  1. Great company to work for. Flexible, respectful of employees, and great pay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Therapist in Buffalo, NY
    Current Employee - Therapist in Buffalo, NY
    Recommends
    Neutral Outlook

    I have been working at New Directions Youth and Family Services part-time (More than a year)

    Pros

    Great pay, very flexible schedule. This is a really great company to work for, as a second job.

    Cons

    Training is a week long. If you have another job, this may be tough. It took a long time to actually start working.


  2. Youth Counselor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Youth Counselor in Lockport, NY
    Former Employee - Former Youth Counselor in Lockport, NY
    Doesn't Recommend
    Negative Outlook

    I worked at New Directions Youth and Family Services full-time

    Pros

    The company (people higher up the company ladder) seems as if they genuinely care about the well-being of at-risk youth.

    Cons

    Lack of communication between supervisors and staff; upper management doesn't know what supervisors are doing; supervisors discriminate/retaliate if confronted by staff (happened to me.) Social workers do bare minimum for the kids and turn them against certain people during their sessions.

    Advice to Management

    Learn how to take criticism from staff, follow company policies instead of just policing the behaviors of your staff, provide evidence when terminating employees instead of wrongfully accusing them of something without proof, allow staff to defend themselves against accusations.


  3. The company tried to support youth and counselors and worked hard at keeping a consistent culture.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    People who I worked with were always enduring and very helpful. There were events and times when the job felt rewarding.

    Cons

    The nature of the work can be demanding both emotionally and physically. Pay is fair if low. Ride a fine line between care worker and disciplinarian can be stressful



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