New Horizons Computer Learning Centers

  www.newhorizons.com
  www.newhorizons.com
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New Horizons Computer Learning Centers Reviews

Updated September 20, 2014
Updated September 20, 2014
106 Reviews
2.8
106 Reviews
Rating Trends

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Earle W. Pratt
24 Ratings

Review Highlights

Pros
  • It is a great place to make business contacts and refine your skills on various computer programs (in 5 reviews)

  • Opportunity to learn and grow to use here or elsewhere (in 3 reviews)


Cons
  • Also, their is no support for the sales team because everything is no segregated and separated to corporate (in 4 reviews)

  • The account executives are given little or no training and must know what to ask for and who to ask in order to service a client (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A learning experience

    Former Employee - Trainer  in  Westerville, OH
    Former Employee - Trainer in Westerville, OH

    I worked at New Horizons Computer Learning Centers full-time for more than 10 years

    Pros

    Able to take certification for free as long as it is a class they want to sell.

    Cons

    All incentives are for the sales force. All other employees are replaceable.

  2.  

    Great company that provide exceptional education and real job placement assistance!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Education Consultant  in  Orlando, FL
    Current Employee - Education Consultant in Orlando, FL

    I have been working at New Horizons Computer Learning Centers full-time for more than 5 years

    Pros

    We have the best education programs and dedicated full-time job placement assistance for those students who need it! We poll our business customers a lot to find out what classes and technology that want us to teach and whether they want instructor led training in the classroom or online. Those results give us a balance of both and it provides the right flexibility

    Cons

    None really except that we can only call within our geographic territory.

    Advice to ManagementAdvice

    Keep up the great work. They work really hard to ensure students and employees are happy as well as successful!

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    DIsappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Microsoft Applications Trainer  in  Dayton, OH
    Former Employee - Microsoft Applications Trainer in Dayton, OH

    I worked at New Horizons Computer Learning Centers full-time for less than a year

    Pros

    Loved the work, hated the ridiculous politics and unprofessionalism.

    Cons

    Needing duct tape and bubble gum to keep the equipment working is not conducive to a good teaching experience.

    Advice to ManagementAdvice

    Stop being so cheap.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Applications Trainer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Microsoft Applications Trainer  in  Irving, TX
    Former Employee - Microsoft Applications Trainer in Irving, TX

    I worked at New Horizons Computer Learning Centers full-time for less than a year

    Pros

    Having a teaching or facilitator background helps. The employees that were there were very friendly and helpful. This would be a good entry level job.

    Cons

    There is no work life balance so it would be a challenge for someone who may have small children. The training was not the best but I did have a good coach. You have to come in at least having a general idea of some of these applications.

    Advice to ManagementAdvice

    Please consider revamping how you train your new employees for being a trainer. Sitting a class(online) and hearing how the instructor teaches is not beneficial. Being able to actually watch the instructor navigate from screen to screen would help a lot. Also, be able to allow a new instructor to sit with someone that has years and years of experience not someone who has been there for months and is still in the learning phase.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    lost in a sea of students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student  in  Austin, TX
    Current Employee - Student in Austin, TX

    I have been working at New Horizons Computer Learning Centers for less than a year

    Pros

    They encourage you to get started and offer you assistance for companies that will employ you after you finish.

    Cons

    But soon there after they forget who you are and what course you were taking only calling you back by mistake or to ask if you want to take another course.

    Advice to ManagementAdvice

    Keep up with your student they are the people who will make you or break you. Do what you say you will do and no less. thank you. I was a student

    Doesn't Recommend
    No opinion of CEO
  7.  

    Run as fast as you can!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Eagan, MN
    Former Employee - Account Executive in Eagan, MN

    I worked at New Horizons Computer Learning Centers full-time for less than a year

    Pros

    The trainers are very nice.

    Cons

    What a horrible place to work. Goals are totally unattainable and the stress was unbelievable. I have never worked for a company that treated their employees so terrible. I am so happy that I am no longer there.

    Advice to ManagementAdvice

    If no one makes their goals is it their sales people or are the goals not set correctly? Look at the big picture and support your employees. Market your products to help support your sales staff!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    New Owner in Wisconsin in 2014 is great, we are on the right track

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive  in  Waukesha, WI
    Current Employee - Sales Executive in Waukesha, WI

    I have been working at New Horizons Computer Learning Centers full-time

    Pros

    New ownership and management in 2014 replaced the terrible owner from before. he is doing alot of the right things, morale is good. Actual training that we delver now is very high quality, new president is investing in us and the things we need. Feel good about where we are going

    Cons

    Will take time to get everything where it needs to be, old equipment, old systems, need to spend more money on marketing, but it is getting there on all fronts.

    Advice to ManagementAdvice

    Keep doing what you're doing, don't forget that your employees are important

    Recommends
    Positive Outlook
    Disapproves of CEO
  9.  

    Unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive  in  Kansas City, MO
    Former Employee - Sales Executive in Kansas City, MO

    I worked at New Horizons Computer Learning Centers full-time for more than 10 years

    Pros

    I can not see any pros at all

    Cons

    Owner sent me an email 4 weeks ago to meet with some staff but never followedup even with 10+ phone calls, 15+ emails and even a few texts to the personal cell. NEVER experienced anything like this before.
    Who states you are going to a meeting to be hired then never responds? What is this, Kindergarten? Shows ZERO Respect for employees in my opinion plus lower than average pay.

    Advice to ManagementAdvice

    Fulfill overt promises

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Awful Company to work for/with - Northeast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New Horizons Computer Learning Centers full-time

    Pros

    I guess something should be said that they are still open.

    Cons

    Terrible leadership.
    COO has no clue
    CFO has even less of a clue
    Very little insight on how to get profitable
    Tons of infighting
    Run company like it is still 1990

    Advice to ManagementAdvice

    Fire COO/CFO
    Get in new updated equipment - after all you are a technology company

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Good place to refine training skills but hours can be rough.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Trainer  in  Saint Louis, MO
    Former Employee - Technical Trainer in Saint Louis, MO

    I worked at New Horizons Computer Learning Centers full-time for less than a year

    Pros

    Energetic and fun workplace with great colleagues. Great place to hone training skills.

    Cons

    Low pay and high demands make this a challenging job. Often little time and support was offered to prepare new instructors for time in the classroom often leading to instructors being under prepared. Those who showed initiative to learn and prepare independently were successful, though.

    Advice to ManagementAdvice

    Focus on employee development and help instructors who are often inexperienced in the business world make connections between software use and real world business scenarios.

    Recommends
    Neutral Outlook
    No opinion of CEO

New Horizons Computer Learning Centers Photos

New Horizons
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