New Relic Reviews

Updated August 23, 2014
Updated August 23, 2014
44 Reviews
3.7
44 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Lew Cirne
41 Ratings

Employee Reviews

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  1. 2 people found this helpful  

    Best Job Ever!! Relics are so lucky!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New Relic full-time

    Pros

    - Lots of nice, smart, respectful and collaborative coworkers
    - Autonomy and interesting work (lots of opportunity to learn and grow)
    - Awesome exec team from Wily that truly cares about employees
    - Really beautiful offices
    - Fantastic benefits - including paid new parent leave, really cool perks/discounts and a 401k match! (at a pre-IPO company!)
    - Work/life balance - awesome flexibility and support for parents (this is huge for lots of employees - including me personally)
    - Community service - supports and provides employees time to volunteer - core to the culture!

    Cons

    - They don’t pay for cell phones
    - With the fast growth sometimes the workload can be tough (as we hire, this should get better)

    Advice to ManagementAdvice

    We love our exec team!! But we need to hear from you more! How about more consistent/weekly all-hands (with Q&A) meetings?
    Also, please make sure you keep hiring for culture fit! With the crazy fast growth - maintaining the wonderful (early) culture will differentiate!
    Please stay nimble! (it is important and appreciated)

    Recommends
    Positive Outlook
    Approves of CEO

    New Relic Response

    Aug 26, 2014VP, People

    Thank you for your kind comments! It is indeed difficult to nurture the culture during growth like we have experienced -- and your note makes it clear why doing so is essential.

    The question of
    ... More

  2. 5 people found this helpful  

    Not so good if you are an engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA

    I have been working at New Relic full-time

    Pros

    cool office, cool product, Interesting work

    Cons

    work life balance,
    compensation,
    leadership,
    personal growth,
    professional growth,
    unrealistic demands

    Advice to ManagementAdvice

    There is too much demand and no where near enough people to fill it. As an engineer there is no way to get permuted or recognized for your work. It seems like management manages engineers but have no interest in software engineering or understanding what we build.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Interesting work, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Seattle, WA
    Current Employee - Software Engineer in Seattle, WA

    I have been working at New Relic full-time (more than an year)

    Pros

    Never ending supply of interesting problems to work on. Very intelligent co-workers who are also pleasant to work with. Excellent work life balance, great office space with amazing views.

    Cons

    High growth rate appears to be making it difficult for management to keep up. Difficult to progress career, promotions go through at a frustratingly slow pace. No 401k match.

    Advice to ManagementAdvice

    Make sure engineers know exactly what they are being asked to do and why it needs to be done. It is extremely difficult to do good engineering if you don't know what is being requested and why it needs to be done.

    Recommends
    Positive Outlook
    Approves of CEO

    New Relic Response

    Jun 10, 2014VP, People

    Thank you! Great to see that our people, the work, and the environs continue to get high marks. We've done some work on career progression, but it is apparently hasn't changed your experience ... More

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  5. 3 people found this helpful  

    "Home run" job recent college graduate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New Relic full-time (less than an year)

    Pros

    - Good compensation packages that are competitive.
    - Good work is actually appreciated and praised by management
    - Friendly Co-Workers and vibrant work atmosphere
    - Stability
    - Pre-IPO stock bonuses/ options
    - Family Like work Culture
    - Internal growth is encouraged

    Cons

    - Rapid growth and change (maybe bad for non-technical employee's such as sales reps)

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO

    New Relic Response

    Jun 10, 2014VP, People

    I am humbled and delighted that your experience lines up so well with what we endeavor to be everyone's experience.

    Steve (Mac) McEllfresh

  6. 1 person found this helpful  

    Nice place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA

    I have been working at New Relic full-time (more than an year)

    Pros

    Pre Ipo, excellent co-workers, collaborative atmosphere…

    Cons

    Concern about rate of hiring. New Hires need to indoctrinated sooner.

    Advice to ManagementAdvice

    Keep up the good work. Please communicate frequently.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 7 people found this helpful  

    Once great company starts to go south

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing/Sales in San Francisco, CA
    Former Employee - Marketing/Sales in San Francisco, CA

    I worked at New Relic full-time (more than 3 years)

    Pros

    Smart, talented co-workers. Incredible office spaces designed for the communities and team members they serve. Pre-IPO. CEO Lew Cirne and VP of Engineering Bjorn Freeman-Benson.

    Cons

    Empire building runs rampant, especially on non-technical teams. Say they put customers and employees first, then make decisions that go in the opposite direction. Without a senior manager's support, you'll be left to fend for yourself. Brogrammer culture throughout the organization, worse on business side.

    Advice to ManagementAdvice

    Communicate more. Encourage managers to promote corporate values as stated by exec and HR team. Look back and reconsider the loss of talent you've experienced recently.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 6 people found this helpful  

    Account manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales - Account Manager in San Francisco, CA
    Current Employee - Sales - Account Manager in San Francisco, CA

    I have been working at New Relic full-time (more than an year)

    Pros

    Great people, great little perks, great officespace

    Cons

    growing way to fast, firing people left and right for not hitting quota when quota's are becoming less and less attainable. no 401k and stock option strike price is ridiculous, barely even worth having them. What was once a super fun work place is now just a bunch of people running around stressed out 24/7

    Advice to ManagementAdvice

    take a step back and realize you're ruining what was once a great thing

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Support is respected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Engineer in Portland, OR
    Current Employee - Technical Support Engineer in Portland, OR

    I have been working at New Relic full-time (more than an year)

    Pros

    Awesome people
    Rapid change in product
    Developers respect support
    Hard problems to solve that keep you learning
    Watching a startup grow up
    Great office with a fantastic view!

    Cons

    Not a lot of promotion within support
    A bit heavy on the number of managers to non managers ratio
    Only 20 days of PTO per year (sick and vacation)

    Advice to ManagementAdvice

    Delegate more

    Recommends
    Positive Outlook
    Approves of CEO
  10. 15 people found this helpful  

    Not Very Female Friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at New Relic full-time

    Pros

    Flexible hours
    Good group of coworkers overall

    Cons

    Horrible health benefit options
    No 410k
    Good Old Boy system in upper management
    Not female friendly - saw one management level female have items thrown at her from an irate boss. Another was harassed by her coworker that worked next to her all day long with no action by HR. Goo talent left the company instead of put up with the hostile environment. When named one of the hottest companies in the Bay Area the comment thread was dominated by discussion of the un-friendly female atmosphere and eventually taken down (probably by the company's request). Would not want my sister or any of my female friends to work here.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    New Relic Response

    May 1, 2014VP, People

    This post largely inconsistent with what we are hearing from employees, and is simply wrong in a couple of respects.

    It is inconsistent with the feedback in our quarterly, confidential New
    ... More

  11. 4 people found this helpful  

    Great company, great leadership, great coworkers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Portland, OR
    Current Employee - Software Engineer in Portland, OR

    I have been working at New Relic full-time (more than an year)

    Pros

    Fast growth. Some great managers. Always something interesting to work on, with the ability to move around to other teams, languages, and technologies. Encouraged conference attendance. Beautiful and convenient office locations. Office amenities targeted based on location (this is a plus and minus).

    Cons

    They hire nationally, but benchmark locally. Average compensation. Below average PTO. Working from home/remote rare or exceptional.

    Recommends
    Positive Outlook
    Approves of CEO

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