New York City DOITT Reviews

Updated December 4, 2014
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  1. Important work in a good environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at New York City DOITT full-time (more than 3 years)

    Pros

    Work on a wide variety of IT and telecom projects - application development, infrastructure, and public-facing services. Get a much higher level of responsibility for high profile projects earlier in your career than in the private sector. Excellent NYC government benefits, including top-notch retirement benefits (pension, 401k, 457, health care). Many opportunities for advancement either within DoITT or elsewhere in NYC government for those who are capable and ambitious. Much higher sensitivity to workforce diversity issues than in the private sector, even in New York.

    Cons

    City government salaries lag behind private sector for comparable skill and experience levels. City government bureaucracy can be rigid and difficult, everything from timekeeping to procurement to hiring to budgeting.

    Advice to ManagementAdvice

    Better visibility of top management. Clearer definition of managerial responsibilities. Better teamwork among management.

    Recommends
    Positive Outlook
  2. You get what you give

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New York City DOITT

    Pros

    Room to learn about the many different aspects of city government and functional areas

    Cons

    difficult environment in certain areas, understaffed and many folks who's skill set doesn't match their job

    Advice to ManagementAdvice

    Hire the right people for the right position, treat them right and communicate more

    Doesn't Recommend
    Negative Outlook
  3. Ambitious in scope, extremely limited in delivering on ... anything.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at New York City DOITT full-time

    Pros

    There is the real chance to do some good for the people of New York City. The environment is large and divers, so there is the chance to work at scale.

    Cons

    An absolute power vacuum below the commissioner and upper-middle, with no clear direction, vision or focus. The environment is filled with people with very polished and professional reasons why they can't do their job, or do their job to a reasonable level. Powerful union presence that stifles innovation and creativity by being overly focused on working within the "job description" Poorly defined processes for non-unionized managers. Crippled by a civil service model that forces employees to be more focused on "title" than on what the title is responsible for/to.

    Absolute inflexibility with regards to telecommuting during the workday but an absolute focus on the same when something happens after hours. The HR rules were written in 1970 and have not been revised since.

    Advice to ManagementAdvice

    Set direction, stick to it and change what is broken rather than continuing down the path of least resistance.

    Doesn't Recommend
    Neutral Outlook
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  5. Miserable and Non-Productive What A Waste

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at New York City DOITT full-time (more than 10 years)

    Pros

    Location,Location, Location easily accessible via all modes of transportation

    Cons

    It is a Political Agency, which allows Management to use taxpayer funds to promote nepotism and racism. No growth potential for minorities.

    Advice to ManagementAdvice

    This agency needs to be shaken up from the top down. There are too many political appointments , which leads to incompetent management, and continues to foster the OLD BOY NETWORK. Incompetent management leads to micro-management and poor morale. The primary function of management is to know and accomplish the mission of the agency and the city. It's second priority is to know its people and to look out for their welfare. I gather none of this is taken into consideration when you are constantly hiring friends and family.

    Doesn't Recommend
    Neutral Outlook
  6. The "average" DOITT employee is probably some combination of incompetent, short-sighted, ruthless, selfish, and/or lazy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at New York City DOITT full-time

    Pros

    The fringe benefits are excellent: many low-cost but high-quality healthcare choices, dental & vision plans, life & disability insurance coverage available, good work-life balance with a 35-hour work week and three to five weeks of vacation plus 11 or 12 holidays and lots of sick leave (all increasing with tenure), and good pension (at least, if you're lucky enough to have gotten into it before they watered it down in 2012).

    Cons

    The bureaucracy of the organization is outrageous and untenable. Far too top-heavy on "directors" and "commissioner-levels" (several levels of each—e.g., assistant, associate, assistant deputy, deputy, etc.), to say nothing of managers and supervisors. Management motivates with fear rather than leadership.

    The compensation package has no mechanism to reward ambition or excellent performance, so employees are disincentivized to achieve. Salaries are somewhat arbitrary, based on some opaque, arcane formula.

    Politics rule over performance; this includes cronyism, cliques, and various subtle forms of discrimination (bordering on criminal—such as marginal sexual harassment). Innovation is largely stifled (don't let the secondary title of the head of the agency as NYC's "Chief Innovation Officer" fool you: that's just a political tool). Hiring, raises and promotions take months to accomplish (when they can be done at all).

    The civil-service and union apparatuses make it almost impossible to purge dead weight … or advance by merit. No across-the-board raises (even just COLA) for the agency in over four years. Few of the 21st-century IT employment perks like compressed or flexible schedules, telecommuting, casual dress, 360­° evaluations, (meaningful) diversity training, sustainability efforts, etc.

    Bottom line: the culture of vindictiveness and mediocrity make it a depressing and oppressive place to work, draining the life (and dignity) out of most of the staff.

    Advice to ManagementAdvice

    Take some leadership training! Then actually DO what it teaches you! Stop yelling at your subordinates; that's not the way to get what you want or need done. Practice what you preach.

    Empower the "lower" levels of staff; cut the huge levels of "management" personnel who contribute very little actual productivity and instead just spend most of their time trying to justify their existence and power-centers with wasteful measurement projects and reporting layers. Or at least make yourselves useful.

    Remember that we're all just people trying to do our jobs; this isn't your personal playground to massage your egos by "bossing" your staff around but not actually making technology work any better. It's a government agency that's supposed to be seeking to serve the citizens and visitors of New York with efficiency, effectiveness, value … and courtesy.

    Doesn't Recommend
    Negative Outlook
  7. 1 person found this helpful

    Family oriented work atmosphere and lots of chances to make great connections with NYC officials

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Communications Manager in New York, NY
    Current Employee - Communications Manager in New York, NY

    I have been working at New York City DOITT full-time (more than 3 years)

    Pros

    Hard working, dedicated folks who have spent most of their lives working for the City of New York or in private consulting.

    Cons

    Not enough room for upside/growth/raises due to budgetary and governmental constraints. Also, very bureaucratic. Managers are very lax and sometimes bad judges of character.

    Advice to ManagementAdvice

    Cut the dead weight and hire younger, energetic people who are more technologically proficient and better suited for a lively work atmosphere.

    Recommends
    Neutral Outlook
  8. 3 people found this helpful

    Awfull

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at New York City DOITT

    Pros

    better stability , good benefits if you stay on for 20 years

    Cons

    This place is a circus,senior management does not care about employees, consultants are running the place following no standard procedures , quality of work by these consultants is below par, managers turn a blind eye to the mistakes these consultants commit, employees are treated inferior, no scope of advancement in career , just an awful work environment

    Advice to ManagementAdvice

    stop listening to consultants , they are just ripping off the city with their high consulting fees start giving importance to employees

    Doesn't Recommend
  9. 1 person found this helpful

    Not good for anyone who want a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York City DOITT

    Pros

    good place to have a job which hard to get laid off.

    Cons

    if you want a career it is not a good place to work for. Almost you can say no advance chance if you didn't negotiate a higher position when you first started.

    Long working hour.

    Advice to ManagementAdvice

    The worst part of the location is the management team, not respect to its employee at all.

    Doesn't Recommend
  10. 2 people found this helpful

    Not a place for a long term career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Manager IT
    Former Employee - Manager IT

    I worked at New York City DOITT

    Pros

    Low cost benefits. Nothing else comes to mind.

    Cons

    Consultants are treated better than employees.Very political. Career advancement decisions are not based on merits but on who you're friends with.

    Advice to ManagementAdvice

    no comments

    Doesn't Recommend

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