New York City Transit Authority

  www.mta.info
  www.mta.info

New York City Transit Authority Reviews

Updated August 21, 2014
Updated August 21, 2014
31 Reviews
3.9
31 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Thomas F. Prendergast
11 Ratings

Employee Reviews

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  1.  

    Summer Legal Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Legal Intern in New York, NY
    Former Employee - Legal Intern in New York, NY

    I worked at New York City Transit Authority as an intern (less than an year)

    Pros

    Incredible litigation experience. First week in, and I already went to federal court to observe proceedings. The chance to sit in on depositions and write briefs on cases involving employment law, contracts or affirmative litigation. You have an opportunity to explore different areas of law.

    Cons

    Pace can be slow. The day does not go as fast if you are not going to court. Sometimes the work can be tedious. You may be called upon to read pages upon pages of depositions looking for a single word or phrase.

    Neutral Outlook
  2.  

    Horrible Internship experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Litigation Department in Brooklyn, NY
    Former Employee - Litigation Department in Brooklyn, NY

    I worked at New York City Transit Authority as an intern (less than an year)

    Pros

    The support staff was nice... everyone but my boss.

    Cons

    Really disorganized environment, my immediate supervisor was extremely cruel and inappropriate

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    It is a comfortable environment. It is also a fast paced detail orientated and casual dress atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Technology in Brooklyn, NY
    Former Employee - Information Technology in Brooklyn, NY

    I worked at New York City Transit Authority full-time (more than an year)

    Pros

    They have good health care and retirement packages. They also have good vacation and sickness days benefits which are acquired on a monthly basis. In addition to mandatory personal days. Most jobs are union which is a plus and have inexpensive monthly membership dues. The unions are very effective in cases of a disagreement with management.

    Cons

    Too many nosy people, lotta haters. The organization does not encourage team work nor, does it provide employee incentive programs. There have been a lot of cut backs and minimal raises.

    Advice to ManagementAdvice

    Give recognition to good employees and offer more free information technology training programs for the employees.

    Recommends
    Positive Outlook
    Disapproves of CEO
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  5.  

    The New York City Transit Authority Was Very Good To Me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bus Operator in Queens Village, NY
    Former Employee - Bus Operator in Queens Village, NY

    I worked at New York City Transit Authority full-time (more than 10 years)

    Pros

    Benefits Comrodiry Challenging Rewarding Adventerurous

    Cons

    People From All Walks Of Life./Different Dial

    Advice to ManagementAdvice

    Keep Up The Good Work.

    Recommends
    Positive Outlook
    Disapproves of CEO
  6.  

    A great career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Train Operator in Brooklyn, NY
    Former Employee - Train Operator in Brooklyn, NY

    I worked at New York City Transit Authority full-time (more than 10 years)

    Pros

    My work hours were very flexible. There was virtually unlimited overtime available to anyone who wanted to work. I met a diverse group of wonderful people.

    Cons

    It was sometimes difficult to get a day off, and the working conditions were very dirty and uncomfortable at times.

    Advice to ManagementAdvice

    Management needs to get out in the field and see what is really going on.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    At the New York City Transit, I worked with very great people. The work it self was exciting with a safe environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Internship in New York, NY
    Former Employee - Internship in New York, NY

    I worked at New York City Transit Authority as an intern (less than an year)

    Pros

    During my six month internship, I was able to master essential skills in Customer services, staffing, and research and analysis of data. I really appreciated the culture, the respect and safety of employees the company is committed to. Also, the manger was really great.

    Cons

    The only thing the management should consider revising is to retain or hire intern(s). I noticed that the department where I was ( Depart. of Corporate Communication), they don't hire interns. That's really socks!

    Advice to ManagementAdvice

    The management should consider hiring interns to encourage them to give the best of they can to perform well they tasks they will be assigned to. I also would suggest that manage take at least 30 or 10 minutes of their time by month to spend with interns to evaluate they progress and discuss ways of improvement and advancement.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Slow paced work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - College Aide in Brooklyn, NY
    Current Employee - College Aide in Brooklyn, NY

    I have been working at New York City Transit Authority as an intern (less than an year)

    Pros

    Free metro card and not much work to do.

    Cons

    Not able to become full time employee even after a year of being an intern. Management does not know what is going on.

    Advice to ManagementAdvice

    Smile a little and don't sit there doing nothing.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Good But Could Be Better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Train Operator in New York, NY
    Former Employee - Train Operator in New York, NY

    I worked at New York City Transit Authority full-time (more than 10 years)

    Pros

    The benefit of free train travel on NYCTA property was good.

    Cons

    Promotion rule of 1 in 3 is archaic! Does not recognize overall quality work done on a day to day basis! Did not recognize RTO workers who evacuated numerous trains during blackout and 911 incidents individually. Never thought of implementing incentive program tying on-time performance to bonuses for Train Crews.

    Advice to ManagementAdvice

    The free train travel should be expanded to all MTA entities.

    No opinion of CEO
  10.  

    Great work place plus city job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York City Transit Authority

    Pros

    Stress-free environment, good location downtown. Plus free commuting with Metrocard benefit

    Cons

    Not many promotions, work environment can be boring depend on the environment .

    Recommends
    Approves of CEO
  11.  

    Inefficient and unmotivated

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in New York, NY
    Current Employee - Consultant in New York, NY

    I have been working at New York City Transit Authority as a contractor (less than an year)

    Pros

    some people are very talented, can learn a lot from the people with years and years of experience, some people are very willing to teach you and help you out, good if you are looking for a stable job

    Cons

    everything is very inefficient, too much politics and bureaucracy

    Advice to ManagementAdvice

    be more efficient in making the day to day workflow better for everyone

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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