New York City Transit Authority Reviews

Updated August 19, 2015
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3.5
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Thomas F. Prendergast
15 Ratings

41 Employee Reviews

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  1. Train operator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Train Operator in New York, NY
    Former Employee - Train Operator in New York, NY
    Recommends
    No opinion of CEO

    I worked at New York City Transit Authority (More than 10 years)

    Pros

    You can plan your work schedule to suit the needs of your family with seniority

    Cons

    Lack of morale. Management is always looking to write up hourly employees and Suspend them with no pay

    Advice to Management

    Management needs to work on morale and productivity would advance


  2. Subway Conductor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Conductor - Retired (Full Pension)
    Former Employee - Conductor - Retired (Full Pension)
    Recommends
    No opinion of CEO

    Pros

    If you pass the tests with a good score (I had 98), you'll be hired in no time. Good pay and benefits. NYCERS retirement pension. Requires real commitment to keep your job. If you can sacrifice normal family life, you can advance to supervisory positions within 15 years; managerial within 20. DON'T DO DRUGS or ALCOHOL and you'll be fine.

    Cons

    You are guilty until proven otherwise. New hires WILL be required to work at ANY time of the day; it's a 24/7 service. Must be willing to forget about normal life: weekends, holidays, regular working hours, until you have seniority. You will learn the meaning of: "You are as good as your last move." Supervision insists things done their way, (even if it means breaking the rules) until things go wrong; then they WILL try to fire you if you broke ANY of the operating rules. For your OWN protection: LEARN THE RULES. Rule enforcement is at management discretion. You must learn: You CAN'T be fired for following the rules.

    Advice to Management

    Be CONSISTENT with the rules. Don't apply them only when it's to your convenience. Most of the former operating personnel (retired) I know are HAPPY they don't work there anymore, and don't miss work one iota. Operating personnel have a difficult enough time dealing with the public and being moving targets, yet YOU treat them, or let them be treated like garbage. Only the most senior get some amount of respect, if any; and that is a result of being a "regular" at their selected terminals or yards.


  3. Associate Railroad Signal Specialist 3

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brooklyn, NY
    Current Employee - Anonymous Employee in Brooklyn, NY

    I have been working at New York City Transit Authority (More than a year)

    Pros

    Longevity, Opportunity to move up without holding a degree.

    Cons

    Can get lost in the numbers, over 35,000 employees Environment is not great. Fast pace


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  5. Staff Analyst

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Helping move the people of New York; many people bright and committed to doing well

    Cons

    bureaucracy; not enough to do; spending time on projects that make no sense based on politics; not understanding how to move up; lack of management


  6. Helpful (1)

    Good place to work at.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Union Member in New York, NY
    Current Employee - Union Member in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at New York City Transit Authority full-time (More than 8 years)

    Pros

    Great job for retirement pension.

    Cons

    Too many cultures. Employees & supervisors dont speak the English language very well. Supervisors on power trips

    Advice to Management

    Train managers in attitude etiquette. Learn jow to be open minded on new methods and bring the TA into the 21st century. Attitude still stuck in the 1970's


  7. Bus driver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bus Driver in New York, NY
    Current Employee - Bus Driver in New York, NY
    Recommends
    Positive Outlook

    I have been working at New York City Transit Authority full-time (More than 10 years)

    Pros

    Good benifits good pay love to drive

    Cons

    Just moved to sc job to far away.

    Advice to Management

    None


  8. New York City has been an amazing experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bus Operator in New York, NY
    Former Employee - Bus Operator in New York, NY

    Pros

    New York City transit provide excellent benefits.

    Cons

    Working with New York City Transit was a challenge due to the fact that working with irate customers can be stressful.

    Advice to Management

    It would be my professional opinion that stress management classes should be available to the staff.


  9. Free at Last

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MOW in New York, NY
    Former Employee - MOW in New York, NY
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    The job has a decent salary with good health benefits. The retirement package could be better, but considering that in the real world, retirement pensions are phased out; it's nice to know that there is a regular check coming upon retirement.

    Cons

    Incompetent management; people are promoted through a mix of cronyism & sycophantism. Most management have serious mental problems; sociopaths and a few psychopaths. Too many fragile egos.

    Advice to Management

    Stop trying to kill the employees and get your pets to actually do their job, instead of coming in 2, 3 and sometimes 4 hours late. Without any dock in pay. In addition some people skill would be greatly appreciated. Also send some of management to higher education (high skool). They have got to be some of the most illiterate and poorly educated humans I have ever seen, in a modern nation.


  10. Great job with great benefits

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great job plenty of room for advancement of you choose to do so but even at the bottom the job is still rewarding

    Cons

    I've been there for twelve years and honestly theres really nothing to complain about you basically have to fire yourself because the job is so easy

    Advice to Management

    None


  11. Helpful (1)

    Good Stepping Stone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Management Transit Analyst in New York, NY
    Current Employee - Assistant Management Transit Analyst in New York, NY
    Doesn't Recommend
    Positive Outlook

    I have been working at New York City Transit Authority full-time (More than a year)

    Pros

    - There is a lot of work to be done. As an entry level position, you will be overworked, which I liked because of the exposure to all kinds of projects. - Great benefits: health insurance, pension (if you plan on staying for more than 10 years), 401k and 475 (MTA plan). - Its a city job: once you are in, you can stay there until retirement. - Only required to work 35 hours a week, and they allow overtime pay. - There are only two kinds of people that will benefit from this job. The first one is the fresh college graduate looking to get at least 1 or 2 years experience and then moves on to private companies. And the second is the employee who is only trading waters and wants to coast doing nothing until retirement.

    Cons

    - There are too many people working there that either need to retire or should be dismissed. Too many people doing nothing. - Raises don't come around too often. You have to either pass your licenses or threaten to quit to get an offer. - Salary is minimal. I had to work overtime just to be able to pay my rent and school loans. - Management hires incompetent people without proper educational or experience background check. - Too many foreign employees. Better have a second language other than English. - Too many old school mentality employees. "If it worked in the old days then keep using it!" - Lack of coordination between disciplines. This creates a huge waste of time and money. - Disciplines make changes without informing other disciplines. Equipment layouts are constantly changing location.

    Advice to Management

    - Offer raises more often. Don't wait until your employees are pissed or ready to quit to offer promotions. - The exit interview is worthless! Instead apply a 1 or 2 year continuous interview to get to know your employees better and understand the current issues. Do not wait to last minute to try and satisfy employees. - Rewrite your ethical laws! There are women employees who are literally crazy but management can not do anything because they are women. This is sexist and absurd. Where is the equal treatment? I've seen this woman curse, throw things around, scream hysterically during epic tantrums and nobody does anything. Only because she is a woman. If a man would have done the same, he would have at least gotten a written warning.



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