New York Community Bancorp

www.mynycb.com
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New York Community Bancorp Reviews

Updated February 25, 2015
Updated February 25, 2015
98 Reviews
2.9
98 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
New York Community Bancorp Chairman, President, and CEO; President, CEO and Director, New York Community Bank Joseph R. Ficalora
Joseph R. Ficalora
31 Ratings

Review Highlights

Pros
  • Flexible hours with limited overtime (in 3 reviews)

  • Working for NYCB you have a steady schedule and great job security(only reason you have (in 3 reviews)


Cons
  • Understaffed, low pay, not added incentives that is worth much, no room for growth(Branch Manager is as high as you will go (in 4 reviews)

  • Most of the back office staffs have no idea of the products offered by the front-line employees (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It was a good place to work for.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New York Community Bancorp

    Pros

    nice people decent salaries

    Cons

    Computer system for banking was a little outdated

  2.  

    It is a workplace where you look forward to be there everyday.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Internal Auditor
    Former Employee - Senior Internal Auditor

    I worked at New York Community Bancorp

    Pros

    This company has a high family values and treated its employees as one.

    Cons

    Management in some areas like Investment is more on politics.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Salaries are not competitive, amount of work assigned to branch employees is unreasonable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Newark, NJ
    Former Employee - Anonymous Employee in Newark, NJ

    I worked at New York Community Bancorp (more than 3 years)

    Pros

    Friendly branch staff, liberal paid time off.

    Cons

    Workload unmanageable, employee concerns not taken seriously, pay is insultingly low.

    Advice to ManagementAdvice

    Prepare your executive management teams to better assist your branch employees. Monitor your teams more closely and be sure fair and ethical treatment is employed.

    Doesn't Recommend
    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Minimal growth in salary and lack of respect for employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York Community Bancorp full-time (more than 3 years)

    Pros

    Friendly workplace with co worker, good volume and good for learning and getting experience.

    Cons

    Area executive dictates working requirements for each area which resulted in differences in working condition. Yearly increase is minimal for employee which is almost insulting while top brass gets big increase and bonus. Overly strict office policy which left employee feels belittle and not respected, while management is exempted and enjoy perks and entitlements.

    Advice to ManagementAdvice

    Salary and annual increase needs to be competitive and make sense. Give more incentive/benefits to the employee and loosen office policy to allow more friendly working environment.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    Good work environment, easy to advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Sales Associate in Staten Island, NY
    Former Employee - Financial Sales Associate in Staten Island, NY

    I worked at New York Community Bancorp part-time

    Pros

    Most of the staff is incredibly nice and especially helpful when you first start out. Usually have to start as a part-timer but it is easy to advance up the ladder.

    Cons

    Some of the management has trouble with the operating system which sometimes leads to confusion when there aren't expierenced tellers workers

    Recommends
    Neutral Outlook
  7.  

    Mortgage Department is the Worst!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York Community Bancorp

    Pros

    Great advancement opportunities available to staff

    Cons

    Great advancement opportunities because they are constantly firing people

    Advice to ManagementAdvice

    Hire additional staff so management can work a reasonable amount of hours per week.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    I worked at New York Community Bancorp

    Pros

    Good location, nice people, great benefits, flexible schedules, a lot of work from home opportunities.A lot of training opportunities for people who want to advance.

    Cons

    Not much room for pay negotiation, outsiders with no experience get way better offers than people growing with the company. A lot of micromanaging from managers who dont know how to properly do their job.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    No room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Associate in New York, NY
    Former Employee - Financial Services Associate in New York, NY

    I worked at New York Community Bancorp part-time (more than a year)

    Pros

    You probably won't be fired unless you are completley inept. The branch I worked in had friendly staff (this certainly isn't ways the case)

    Cons

    Basically if you stay in the branch the highest you can climb is to branch manager. BMs do not really make good money nor does anyone else in the branch for that matter. If you have a college degree you would be wise to not work in the branch as you do not need a degree to work there. The work is mundane and the system is very outdated. They throw you stock options and stuff like that but the stock hasn't moved in years. I guess this could be a good first job. Do not come to this company looking for a career; the same people have been running the bank for the last 50 years. There was a point where the bank was taking over/merging with other banks pretty rapidly and the stock was booming. That time is now over and this place is stuck in the 20th century.

    Advice to ManagementAdvice

    Bring the company into the 21st century (that means everything). Communicate with branch staff; listen to their issues. Branch staff are in contact with customers every day and are vital to knowing sentiment etc.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Loan officer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York Community Bancorp

    Pros

    Nice Management and great staff.

    Cons

    No future or direction yet

  11.  

    Overall not a bad experience the job isn't too demanding but i don't see myself working here long term.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Associate
    Current Employee - Financial Services Associate

    I have been working at New York Community Bancorp part-time

    Pros

    Good place to gain experience for future, especially if its your first teller position.
    Salary for teller is pretty close to other banks.

    Cons

    Most branch managers and supervisors seem to be constantly frustrated and unhappy with the way the company does things.
    NYCB is very behind compared to most other banks, they currently do not have a mobile app and only in the past couple years got online banking.
    Not much room for growth.
    Some branch are understaffed, too much work for 4-5 people.

    Advice to ManagementAdvice

    Try to update the company attract newer and younger customers in order to stay relevant. Have a little have staff at each branch.

    Neutral Outlook
    No opinion of CEO

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