New York Community Bancorp

www.mynycb.com

New York Community Bancorp Reviews

Updated January 3, 2015
Updated January 3, 2015
93 Reviews
3.0
93 Reviews
Rating Trends

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Approve of CEO
New York Community Bancorp Chairman, President, and CEO; President, CEO and Director, New York Community Bank Joseph R. Ficalora
Joseph R. Ficalora
30 Ratings

Review Highlights

Pros
  • Flexible hours with limited overtime (in 3 reviews)

  • Working for NYCB you have a steady schedule and great job security(only reason you have (in 3 reviews)


Cons
  • Understaffed, low pay, not added incentives that is worth much, no room for growth(Branch Manager is as high as you will go (in 4 reviews)

  • Most of the back office staffs have no idea of the products offered by the front-line employees (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good work environment, easy to advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Sales Associate in Staten Island, NY
    Former Employee - Financial Sales Associate in Staten Island, NY

    I worked at New York Community Bancorp part-time

    Pros

    Most of the staff is incredibly nice and especially helpful when you first start out. Usually have to start as a part-timer but it is easy to advance up the ladder.

    Cons

    Some of the management has trouble with the operating system which sometimes leads to confusion when there aren't expierenced tellers workers

    Recommends
    Neutral Outlook
  2.  

    I worked at New York Community Bancorp

    Pros

    Good location, nice people, great benefits, flexible schedules, a lot of work from home opportunities.A lot of training opportunities for people who want to advance.

    Cons

    Not much room for pay negotiation, outsiders with no experience get way better offers than people growing with the company. A lot of micromanaging from managers who dont know how to properly do their job.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    No room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Associate in New York, NY
    Former Employee - Financial Services Associate in New York, NY

    I worked at New York Community Bancorp part-time (more than a year)

    Pros

    You probably won't be fired unless you are completley inept. The branch I worked in had friendly staff (this certainly isn't ways the case)

    Cons

    Basically if you stay in the branch the highest you can climb is to branch manager. BMs do not really make good money nor does anyone else in the branch for that matter. If you have a college degree you would be wise to not work in the branch as you do not need a degree to work there. The work is mundane and the system is very outdated. They throw you stock options and stuff like that but the stock hasn't moved in years. I guess this could be a good first job. Do not come to this company looking for a career; the same people have been running the bank for the last 50 years. There was a point where the bank was taking over/merging with other banks pretty rapidly and the stock was booming. That time is now over and this place is stuck in the 20th century.

    Advice to ManagementAdvice

    Bring the company into the 21st century (that means everything). Communicate with branch staff; listen to their issues. Branch staff are in contact with customers every day and are vital to knowing sentiment etc.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Loan officer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York Community Bancorp

    Pros

    Nice Management and great staff.

    Cons

    No future or direction yet

  6.  

    Overall not a bad experience the job isn't too demanding but i don't see myself working here long term.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Associate
    Current Employee - Financial Services Associate

    I have been working at New York Community Bancorp part-time

    Pros

    Good place to gain experience for future, especially if its your first teller position.
    Salary for teller is pretty close to other banks.

    Cons

    Most branch managers and supervisors seem to be constantly frustrated and unhappy with the way the company does things.
    NYCB is very behind compared to most other banks, they currently do not have a mobile app and only in the past couple years got online banking.
    Not much room for growth.
    Some branch are understaffed, too much work for 4-5 people.

    Advice to ManagementAdvice

    Try to update the company attract newer and younger customers in order to stay relevant. Have a little have staff at each branch.

    Neutral Outlook
    No opinion of CEO
  7.  

    Awesome Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Associate in Jericho, NY
    Former Employee - Financial Services Associate in Jericho, NY

    I worked at New York Community Bancorp part-time (more than a year)

    Pros

    I was a part time CAP employee. If you work hard you will get good bonuses. Good school/ work balance but sometimes scheduling can be annoying. Staff is extremely helpful in teaching you what you need to know.

    Cons

    Sometimes too much responsibility is heaped onto the shoulder's of the part timers. They should pay us more or hire more full time employees if they have staffing issues.

    Advice to ManagementAdvice

    Chill staff

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    New York Community Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Associate in New York, NY
    Current Employee - Financial Services Associate in New York, NY

    I have been working at New York Community Bancorp part-time (more than a year)

    Pros

    Proper training, friendly and helpful environment, not challenging.

    Cons

    Low pay, high turn over,.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Good foundation for later in life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York Community Bancorp full-time

    Pros

    Good starting pay compared to other banks.

    Cons

    Can be demanding in terms of sales at times.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Needs Help

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Instructional Designer in Hicksville, NY
    Former Employee - Instructional Designer in Hicksville, NY

    I worked at New York Community Bancorp full-time (more than a year)

    Pros

    Job can be interesting and one can learn a lot about banking and finance. Staff generally willing to help and share best practices.

    Cons

    Very few opportunities for professional growth. Project planning at all levels is poorly done, resulting in much frustration and extra work for those involved. Some management staff not properly trained in basic management techniques.

    Advice to ManagementAdvice

    Establish some sort of ombudsman program for individual contributors; employees currently have no mechanism to safely coice concerns.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    good place for a newly graduated to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York Community Bancorp

    Pros

    learn basic knowledge from this bank

    Cons

    less opportunity to get improvement

    Recommends
    Positive Outlook
    Approves of CEO

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