New York Life Reviews

Updated July 2, 2015
159 reviews filtered by
  • New York, NY
  • Any Job Title
  • Any Status
Employment Status

Reset
3.2
Rating Trends
Recommend to a friend
Approve of CEO
New York Life Chairman, President & CEO Ted Mathas
Ted Mathas
94 Ratings

Pros
  • Great Training Programs for new Agents (in 55 reviews)

  • Solid training program and an army of product support (in 32 reviews)

Cons
  • Be prepared to hassle friends and family to buy useless products (in 37 reviews)

  • Sales intensive environment, most training is about sales, limited in products offered, no base salary (in 29 reviews)

More Pros and Cons

159 Employee Reviews

Sort: Popular Rating Date
  1. Diverse, inclusive company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at New York Life (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Committed to diversity, with real support and empathy for all of its employees

    Cons

    Nothing in particular that differentiates it from peers in financial services.


  2. Recrutor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiting Coordinator in New York, NY
    Current Employee - Recruiting Coordinator in New York, NY

    I have been working at New York Life

    Pros

    Good people, friendly everyone gets alone, wall street location not too bad.

    Cons

    not learning much, which there was more to learn, needs more creativity.


  3. Helpful (1)

    Outdated Upstairs/Downstairs Culture Exists

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - "Staff" in New York, NY
    Current Employee - "Staff" in New York, NY

    I have been working at New York Life

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    HO has a free gym, a cafeteria, a free medical center, and a Learning Center with some good classes. Half Day Fridays in the Summer. Fun volunteer events.

    Cons

    Lots of unecessary layers and "secret oath" not to associate with those having a lower title. Passive aggressive behavior is rampant and as a result, issues escalate instead of being resolved. Job description doesn't lend itself for growth. It is set in stone regardless of any ambition employees may display. Employees not "chosen" leave for better treatment. Senior management does not recognize this culture as an issue to address. Place has become a revolving door with very bad morale.

    Advice to Management

    Employees are people and not job functions. Eliminate the culture of exclusion. Value everyone.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (4)

    Transformation.....Jekyll to Hyde

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Professional in New York, NY
    Current Employee - Financial Services Professional in New York, NY

    I have been working at New York Life full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Working with my work colleagues is a pleasure. Salary is nice is you have 15+ years of tenure, the company has a fitness center at no cost.

    Cons

    Current management in disarray through Transformation. Very low morale, and job stability is very risky. Many employees have been told their jobs have been eliminated and outsourced to onshore and offshore companies. Unfortunately, once a fine institution with a strong and considerate senior management team, now current mgmt is bringing in external mgmt consulting to manage and outsourcing many jobs. Not a good place to be at.

    Advice to Management

    Whatever happened to the core values that were part of this institution years ago? What happened to valuing employee commitment and loyalty? Have you sold the Company's soul to improve the bottom line?


  6. Twilight Zone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in New York, NY
    Current Contractor - Anonymous Contractor in New York, NY

    I have been working at New York Life as a contractor (More than 8 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Lobby, Gym, Cafeteria, location, mass-transit

    Cons

    The Technology Group has been going through a reorganization/transformation/outsourcing/streamlining effort for past five years. Horrific middle management and sad part is that morale is so low I'm surprised any work is accomplished.

    The middle-management on my Team are all pretty much self-serving bunch of pompous individuals using the company to send themselves to conferences and positioning themselves to survive in the work force. Most of the "worker bees" are at the mercy of their selfishness and small mindedness. Amazing place to work!

    Tada loves us!

    Advice to Management

    Don't pay yourselves for a year because you are doing a terrible job.!


  7. Financial Services Professional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at New York Life full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Unlimited potential regarding yearly salary, Fortune 100 company, freedom of schedule, significant training, pay is directly related to production, career not a job.

    Cons

    If you do not work you do not get paid. The job is 100 percent commission; there is no guaranteed salary. Must maintain certain minimums regarding production.

    Advice to Management

    Spend time hiring the right people. Quality over quantity. The company will be better off in the future if intelligent and driven individuals are hired today.


  8. Insurance Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Advisor in New York, NY
    Current Employee - Financial Advisor in New York, NY

    I have been working at New York Life full-time (Less than a year)

    Pros

    Great name, good training the first 3 months. A good first experience in sales and insurance.

    Cons

    Its expensive to work there. Management doesn't help. You need to have savings to work there It could take months to see some dollars.


  9. Senior Administrative Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in New York, NY
    Current Contractor - Anonymous Contractor in New York, NY

    I have been working at New York Life as a contractor (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good work/life balance. The long-term employees are really supportive.

    Cons

    Passive-aggressive people in management positions leads to poor treatment of direct reports.

    Advice to Management

    People who work beneath you know everything you think you're doing such a great job of hiding.


  10. Helpful (1)

    Very tough to make money, all difficult cases get declined

    Current Employee - Financial Planner in New York, NY
    Current Employee - Financial Planner in New York, NY

    I have been working at New York Life full-time (More than 5 years)

    Pros

    Products are excellent, but hard to get approved for

    Cons

    Company only cares about its high rating, not helping customers


  11. Helpful (1)

    Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at New York Life full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good people concerned about the work and the customers. as a mutual, the company does care about the policyholders and makes decisions in their interest.

    Cons

    transitioning management leads to lack of direction for many people as new managers try to figure out what their job and goals are



Showing 159 of 996 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.