New York Public Library

  www.nypl.org
  www.nypl.org

New York Public Library Reviews

Updated December 11, 2014
Updated December 11, 2014
74 Reviews
2.4
74 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
New York Public Library President Anthony Marx
Anthony Marx
21 Ratings

Review Highlights

Pros
  • Good benefits, lots of lateral and upward moving potential (in 5 reviews)

  • A great place to work and improve customer service skills within a non-sales role (in 4 reviews)


Cons
  • Very low pay, management is reluctant to offer raises but the keep promising raises to keep you around (in 6 reviews)

  • But when you look at some of the people the library has let go compared to those they've kept on, the way they're going about it becomes questionable (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Office Aide

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Aide
    Current Employee - Office Aide

    I have been working at New York Public Library full-time (more than 8 years)

    Pros

    Flexible Scheduling, Tuition reimbursement , pension, ok pay,

    Cons

    Hours, no growth, low pay for years working there, no job unity amongst staff, no short or long term goals, makes you feel stuck

    Advice to ManagementAdvice

    care more about your workers than the patrons.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Perfect entry level job for student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Library Page in New York, NY
    Former Employee - Library Page in New York, NY

    I worked at New York Public Library part-time (more than an year)

    Pros

    flexible work schedule, great co-workers

    Cons

    no room for growth or careeer

    Recommends
    Negative Outlook
    No opinion of CEO
  3. 5 people found this helpful  

    Library Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Library Manager
    Former Employee - Library Manager

    I worked at New York Public Library full-time (more than 3 years)

    Pros

    Paycheck needed in this hard economy

    Cons

    Network Mangers manage by instilling fear

    Advice to ManagementAdvice

    Tony Marx: investigate the network managers righteousness

    Doesn't Recommend
    No opinion of CEO
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  5. 5 people found this helpful  

    An important institution, but management doesn't always have the right goals in mind

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York Public Library full-time (more than 3 years)

    Pros

    Adequate work-life balance. Interesting projects. Thoughtful and intelligent colleagues. Some support for professional development. The Stephen A. Schwartzman Building at 42nd Street and 5th Avenue has got to be one of the most inspirational buildings you could ever hope to work in.

    Cons

    Contracts haven't been re-negotiated in years=no salary increase at all-- not even cost of living. Upper management is out of touch with the boots on the ground. They have lost sight of our mission. Bureaucracy can be difficult to navigate. Very little transparency of operations at the upper levels

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Good people, good work, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tutor in New York, NY
    Current Employee - Tutor in New York, NY

    I have been working at New York Public Library part-time (less than an year)

    Pros

    The NYPL attracts very good people. Everyone I have met believes in public service and in helping people learn. I feel good when I leave work.

    Cons

    I don't feel like there is much room for growth (some other jobs perhaps there is) and the pay is low.

    Advice to ManagementAdvice

    Try to create more opportunities for people to grow within the company. Retention could be a problem you're not paying enough attention to.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Not Bad

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New York Public Library part-time (more than 3 years)

    Pros

    I got a check, and flexible with school

    Cons

    Not a lot of work to do in libraries, so supervisors are always watching your every move

  8. 2 people found this helpful  

    The library is what you make it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Page in New York, NY
    Current Employee - Senior Page in New York, NY

    I have been working at New York Public Library part-time (more than 5 years)

    Pros

    You have a lot of opportunities to make your position what you want it to be. A lot of growth if not up at least sideways.

    Cons

    Salary, too many levels of management, rigid structure,

    Recommends
    Negative Outlook
    No opinion of CEO
  9. 6 people found this helpful  

    Ok place to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Librarian in New York, NY
    Current Employee - Senior Librarian in New York, NY

    I have been working at New York Public Library full-time (more than 5 years)

    Pros

    Coworkers, not a very demanding job.

    Cons

    Pay, hours, not room for advancement

    Advice to ManagementAdvice

    Over more opportunity for advancement. Start valuing education again.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 5 people found this helpful  

    Overworked and underpaid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York Public Library

    Pros

    If you work with a friendly staff it will be a comfortable work setting.

    Cons

    No room for promotion. Outside people get hired first over internal. Salaries are horrible and management does not care about their employees.

    Advice to ManagementAdvice

    Give incentives for employees to want to stay

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Great Experience For A First Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Library Page in New York, NY
    Current Employee - Library Page in New York, NY

    I have been working at New York Public Library part-time (less than an year)

    Pros

    Good pay, Friendly staff, flexible hours, Supervisors are understanding about you taking days off, Not many hours you have to work so you can actually have a life outside of the workplace, Your not under close watch so you can do your work however you want, Reasonable time for lunch/breaks, Receive perks whenever there are events or programs in the library

    Cons

    Lazy staff that expects you to do their work for them sometimes but won't lift a finger if your having a hard time with your work. Work is very physically demanding ! Work is not recognized or appreciated but the appearance of the library is solely dependent on YOU. You are asked to do work that is not in your job description. Patrons are careless about the library appearance so you have to pick up after them A LOT. Large workload. Short staffed and overworked.

    Advice to ManagementAdvice

    Show Pages more appreciation. They may not have much seniority but they do the most work than the people that work over them and we help run the library. Also make sure that Patron respect the Library, Pages shouldn't have to pick up after grown adults.

    Recommends
    Neutral Outlook
    Approves of CEO

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