New York Sports Club Reviews

Updated August 18, 2014
Updated August 18, 2014
90 Reviews

2.1
90 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Robert Giardina
14 Ratings

Review Highlights

Pros
  • Free gym membership and access to all areas of Gym (in 23 reviews)

  • Free gym membership, co-workers are generally good (in 23 reviews)


Cons
  • no work life balance, we were turned into robots, no integrity, no value on what we were offering, terrible hours and 3-4 12 hour days a month (in 4 reviews)

  • Because it's very sales oriented atmosphere "the needs of your business" are long hours (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    RUN for your life!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at New York Sports Club full-time for more than 3 years

    Pros

    Free gym membership
    That's it!

    Cons

    I'll make this simple:
    There is a reason they are always recruiting and lost close to 100 managers in 2013.

    Zero support, development or genuine care.

    Advice to ManagementAdvice

    Everyone sitting at the corporate headquarters should be replaced or fired for their poor performance and negligence. Until this happens nothing will change.

    Be ethical and fair.

    Care about your members and the people that work for you.

    Invest in training and development of your staff.

    Be accountable for your high turn over ratios.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Not a company that supports work/life balance, even though it's one of their core values.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fitness Services Manager
    Current Employee - Fitness Services Manager

    I have been working at New York Sports Club full-time for less than a year

    Pros

    Meeting the members and being able to workout daily.

    Cons

    As a manager, limited time off. Retail hours of 5 am - 11 pm. 12-hr work days. No holidays! Even though they are closed 1 day in the year for Christmas it counts as one of your 2 days off for that week.

    Advice to ManagementAdvice

    Listen to your managers who are running the day-to-day business to understand client needs and industry trends, including classes, equipment and pricing.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Find Work Elsewhere - Don't Waste Your Efforts Here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Associate  in  New York, NY
    Current Employee - Front Desk Associate in New York, NY

    I have been working at New York Sports Club part-time for less than a year

    Pros

    Free gym membership and a chance to stay healthy and fit.. That is about it. Not much more. Lucky if hired where there is decent management.

    Cons

    I had a job interview at 86th Street with Manuel Valdez. After a long interview and being asked many questions, I was told by Mr. Valdez that things had changed since we spoke on the phone and that the position was not available. He told me this AFTER the interview was over. The way he led the interview led me to belief that I was a good candidate for the job. I think he used me and this interview process to train a new manager who he asked to join the interview. BAD BUSINESS ETHICS!

    This happened towards the end of last year and I was not going to bother with a review, but the unfairness of it all would not leave my mind. Thought it took me this long, I am glad to get it off my chest. I’m glad if I can prevent others from wasting their earnest time and effort in their job search ventures. DO NOT bother with New York Sports Club. Put your effort and valuable time elsewhere!!

    Advice to ManagementAdvice

    Improve your business ethics.

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    Downward Spiral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk  in  Huntington, NY
    Former Employee - Front Desk in Huntington, NY

    I worked at New York Sports Club part-time for more than a year

    Pros

    Free membership. Thats. it.

    Cons

    Employees called out all the time. Management was poor and way too lax--no structure. Pay was too low for high work expectations. Serious lack of professionalism for all club management and too geared towards sales instead of retaining current members. Club was never cleaned properly and when addressed to management, there were always excuses. NO upward mobility and managers always criticized instead of praised. Managers were un reliable and childish.

    Advice to ManagementAdvice

    Hire managers that are serious about making the club a fitness go-to, not a high school gym.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Unethical and mismanagement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Trainer  in  New York, NY
    Former Employee - Personal Trainer in New York, NY

    I worked at New York Sports Club full-time for more than 3 years

    Pros

    Meeting people and networking and learning new things about myself for career.

    Cons

    Dealing with the company and getting them to make the facility better.

    Advice to ManagementAdvice

    People that have a fitness background should be in managing the facilities.

    Recommends
    Negative Outlook
    Disapproves of CEO
  7.  

    bad

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York Sports Club full-time for more than 3 years

    Pros

    free membership. that is all.

    Cons

    bad mouthing of employees to customers. cancelling of memberships of family members of employees when completely unwarranted. manager made phony phone calls to both members and employees. greedy. refusal to give time off, even when the employee needed surgery. cursing out of employees in front of members. pay raises based on favoritism, while taking away money from other employees. payment of employees on training session takes months.

  8.  

    pleasant

    Current Employee - Corporate Sales  in  Garden City, NY
    Current Employee - Corporate Sales in Garden City, NY

    I have been working at New York Sports Club full-time for more than 5 years

    Pros

    team building ,motivating,great member experiences.

    Cons

    long hours ,not enough management support and underpay.High turnover in management.

    Advice to ManagementAdvice

    increase salaries ,Better communication with staff.

    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    The worst example of what health and fitness should be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Long Beach, NY
    Former Employee - General Manager in Long Beach, NY

    I worked at New York Sports Club full-time for less than a year

    Pros

    None, the excitement that I had once has for this industry was drained from an emotional vampire (TSI). What a shame that this company continues to he away with what it does. I must believe that at some point karma will catch up to them!

    Cons

    Everything; from the lie that is stated in their mission statement. To the lies it feeds it clientele. There is no coaching nor development. TSI does not invest in their employees!

    Advice to ManagementAdvice

    Listen to your customers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York Sports Club part-time for more than 3 years

    Pros

    Free gym membership, hours of operation, friendly members and staff, this company has turned from something that awesome four years ago to somewhere that is heading downhill fast.

    Cons

    Low pay, unclean, equipment constantly broke, rules only apply to certain employees, management is not much of assistance, always looking to cut back programs, big decline in membership

    Advice to ManagementAdvice

    Go back to the way it was 4 years ago, the company cared about it's employees at that time.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    not the greatest gym to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York Sports Club

    Pros

    your clients make it better day to day

    Cons

    corporate controls EVERYTHING, and are complete morons

    Advice to ManagementAdvice

    YOU SUCK

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