New York Sports Club Reviews

Updated August 18, 2014
Updated August 18, 2014
90 Reviews

2.1
90 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Robert Giardina
14 Ratings

Review Highlights

Pros
  • Free gym membership and access to all areas of Gym (in 23 reviews)

  • Free gym membership, co-workers are generally good (in 23 reviews)


Cons
  • no work life balance, we were turned into robots, no integrity, no value on what we were offering, terrible hours and 3-4 12 hour days a month (in 4 reviews)

  • Because it's very sales oriented atmosphere "the needs of your business" are long hours (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Challenging and conflicting time spent as a NYSC employee.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Swim Instructor  in  White Plains, NY
    Former Employee - Swim Instructor in White Plains, NY

    I worked at New York Sports Club part-time for more than a year

    Pros

    Free gym membership and access to all areas of Gym.

    Cons

    Working with children if involved in swim lessons and birthday parties. Also, light cleaning is involved.

    Advice to ManagementAdvice

    Allow more opportunities for low level employees to move up the chain of command.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Good- not Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager  in  New Rochelle, NY
    Former Employee - Program Manager in New Rochelle, NY

    I worked at New York Sports Club full-time for less than a year

    Pros

    Good location, nice facility, great co-workers, nice members. The parking was a bit if a nuisance and the company would not pay for anyone under manager status.

    Cons

    Low pay, long hours especially during close-outs, before I quit they had added a 3rd monthly closeout which was ridiculous. I also disliked having to constantly go to surrounding businesses and hand out flyers. Very demeaning.

    Advice to ManagementAdvice

    Take it easy on your constant call drives and long hours. The pressure to hit everyday is what drove me away. We were never commended on what we did for the previous month if we didn't hit our goal. A lot it time, effort and energy go into every dollar your staff brings in. Remember that.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    bad

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York Sports Club full-time for more than 3 years

    Pros

    free membership. that is all.

    Cons

    bad mouthing of employees to customers. cancelling of memberships of family members of employees when completely unwarranted. manager made phony phone calls to both members and employees. greedy. refusal to give time off, even when the employee needed surgery. cursing out of employees in front of members. pay raises based on favoritism, while taking away money from other employees. payment of employees on training session takes months.

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  5.  

    pleasant

    Current Employee - Corporate Sales  in  Garden City, NY
    Current Employee - Corporate Sales in Garden City, NY

    I have been working at New York Sports Club full-time for more than 5 years

    Pros

    team building ,motivating,great member experiences.

    Cons

    long hours ,not enough management support and underpay.High turnover in management.

    Advice to ManagementAdvice

    increase salaries ,Better communication with staff.

    Negative Outlook
    Disapproves of CEO
  6.  

    Was ok, management was lax and weird hours were unattended

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Associate  in  Lake Grove, NY
    Former Employee - Front Desk Associate in Lake Grove, NY

    I worked at New York Sports Club part-time for less than a year

    Pros

    Free membership, use of facilities...I worked there for a summer and enjoyed being able to work there. I was able to use everything they had to offer and it was very clean and the employees were nice.

    Cons

    weird hours as lone employee, lax management. Working their I felt uncomfortable after a certain point as the only employee. late hours were terrible by myself, people would never leave when its time to close.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    A rollercoaster ride full of disappointment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Associate  in  New York, NY
    Former Employee - Front Desk Associate in New York, NY

    I worked at New York Sports Club part-time for more than 3 years

    Pros

    As a front desk attendant I saw it all. The number one pro was the free membership. SOME of the relationships that spawned from my time at NYSC is still with me till this day.

    Cons

    It is extremely hard to move up in the company, NYSC makes it seem as if it is easy to move up but it isn't. If you're overweight there's a stigma that you can't possibly help people because of your weight. I have worked at a lot of NYSC and this is not a generalization. THEY DON'T LIKE FAT EMPLOYEES.

    Advice to ManagementAdvice

    Hopefully, there has been a massive clean house. Try not to have favoritism amongst the workers and give everyone a chance to move up in the company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Not what I expected it to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  New York, NY
    Former Employee - General Manager in New York, NY

    I worked at New York Sports Club full-time for more than a year

    Pros

    These were some of the reasons why I stayed:
    -free gym membership
    -you work with some great people
    -can be a motivational place to work

    Cons

    I was told when I started that I would have an AGM and a FSM but it wasn't in my gym's budget so I only had a FSM for the whole time that I was employed here.
    -benefits are horrible
    -no work life balance
    -low pay
    -structure and direction of company changed for the worst

    Advice to ManagementAdvice

    compensation is not equal to job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    management and service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lifeguard  in  Livingston, NJ
    Current Employee - Lifeguard in Livingston, NJ

    I have been working at New York Sports Club part-time for more than a year

    Pros

    facilities and equipment are complete

    Cons

    (1) From customer point of view, if you need help or inquiry, your acct manager never call back. (2) from employee point of view, very poor management systems, not organized at all. The scheduling for the worker is nightmare, everything is done manually with lots of errors. Workers show up at work with no schedule, or received a last minute call to request to go to work. (3) Always questioning about the payroll systems, where the amount always seems to lower than the hours that workers work for. There has been rumor that management allocate some of the staff hours to make up the manager's 40 hr/week.

    Advice to ManagementAdvice

    (1) Create a call log or service ticket, and track your client service to ensure to get back to customer.
    (2) time sheet to ensure correct hours are booked
    (3) put the worker schedule calendar on the website so every worker can see them

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Party coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York Sports Club part-time

    Pros

    Great experience working with children, good tips, easy job

    Cons

    If working many hours sometimes there is no break.

    Recommends
  11.  

    I enjoyed the experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Welcome Team/Front Desk Associate  in  Woodmere, NY
    Current Employee - Welcome Team/Front Desk Associate in Woodmere, NY

    I have been working at New York Sports Club part-time for less than a year

    Pros

    Co-workers were nice, My manager was always considerate and kind, Free Gym membership

    Cons

    Some members were rude and so messy, pay sucked

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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