New York Times Reviews in New York City, NY

Updated September 19, 2014
Updated September 19, 2014
143 Reviews
3.2
143 Reviews
Rating Trends

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Mark Thompson
26 Ratings

Review Highlights

Pros
  • Employee satisfaction is important, and a good work/life balance is provided (in 10 reviews)

  • Some genuinely smart people work here (in 12 reviews)


Cons
  • Expect to be responsible for your own career development (in 5 reviews)

  • Newspaper industry is struggling (in 5 reviews)

More Highlights

98 Employee Reviews Back to all reviews

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  1. 3 people found this helpful  

    Incredible Company, awesome product and brilliant people to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Director  in  New York, NY
    Current Employee - Executive Director in New York, NY

    I have been working at New York Times full-time for more than 10 years

    Pros

    Great leadership. Vision for the future. Steady family stewardship. Great brand with a long future ahead.

    Cons

    Turbulent times for the news business.

    Advice to ManagementAdvice

    Need greater talent on the IT side.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Don't bother

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at New York Times full-time

    Pros

    the name. great name to align yourself with.

    Cons

    no job security and pay is not great. morale is low. people cry in the bathrooms. its a very sad place to be in the year 2014. what used to be a diverse corporation has now turned into a cookie cutter environment. Where's the diversity now? You won't find it.

    Doesn't Recommend
    Negative Outlook
  3. 4 people found this helpful  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  New York, NY
    Current Employee - Account Manager in New York, NY

    I have been working at New York Times full-time for more than 3 years

    Pros

    Reputed brand, world class journalism and one of the best sales team in the business

    Cons

    With so much churning going on lately, you have to think, act and work like a shark, be at the top of things, in business and with the constantly changing nature of the department.
    While being on top of the business is the need of the hour being constantly on the guard to protect your job erodes a lot of energy which should go into thinking creatively and strategically to grow your business and develop relationships in the marketplace

    Advice to ManagementAdvice

    Value the core asset of the organization, its people. Instead of replacing institutional knowledge and years of experience, invest in the existing talent, motivate them, give them tools to excel, foster faster decision making and empower the sales staff.
    There is no greater motivation for an employee than to come to work everyday feeling that they will contribute to the growth of the company that they consider as their family.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 10 people found this helpful  

    Depressing, lifeless work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Developer  in  New York, NY
    Former Employee - Developer in New York, NY

    I worked at New York Times full-time for more than a year

    Pros

    It's the New York Times, the paper of record, one of the great icons of New York and United States culture and history and still producing amazing journalism.

    A pretty homogeneously politically liberal workplace, which is is not as easy to find in NYC as one might expect. Extremely PC. You will never hear an inappropriate joke, or any comment disrespectful to religion, race, gender, etc.

    Extremely diverse, ethnically.

    Pretty good bonus and 401k matching compared with other tech/media companies.

    Three weeks vacation + three personal days.

    Cons

    Digital side is a highly individualistic atmosphere. Engineers are expected to make a name for themselves in hackathons, and I didn't observe sincere camaraderie between others or directed at me from any but a very few people during my time there.

    There is a culture of overdesign and a love of the status quo, which means you will spend most of your time trying to maintain ridiculously complex systems.

    Product decisions seem to be based on intuition rather than a careful analysis of data, which is perplexing due to the immensity of pageview and other usage data from the various platforms that is just lying around unused. The result is 200 engineers working on few know exactly what and having who knows what impact on the success of the business. In general, data analysis and data collection are not understood and not highly prioritized there.

    The workspace itself is gray, dark, lifeless and depressing. Insist on a tour of the floor if you get an onsite interview.

    There is no process (letter of warning, bad review, etc.) for termination. One day you will simply be informed your employment is over. I observed many totally unexpected terminations of hardworking and talented individuals and no explanation of any substance was ever provided. I've spoken with other former employees and the "ambush firing" is apparently standard practice there. So if you join the Times don't ever assume anything about the security of your job.

    Advice to ManagementAdvice

    Force engineering and product managers to make a data-driven case for any major new functionality or products.

    Get rid of the innovation challenge or require teams to be much larger. As it is, it breeds internal competitiveness and overly individualized ambition (and rarely leads to a real product anyway). 100% day has similar problems. Require large teams for entry into any of the hackathon-ish activities there. (Also, stop trying so hard to be google without even knowing why you're doing so).

    Encourage simpler architectures and maintainability in software design. DISCOURAGE OVERDESIGN and really, really audit for it. (Ask yourselves why NYT5 took so long.)

    Discourage reinventing the wheel when there is a much better wheel than one you could ever hope to develop internally already available in open source form (or in a form costing far less than the equivalent developer time). And audit for it.

    Hire a CTO who understands the tech industry has become the data industry, and that how the nytimes uses data and plans its data strategies is astronomically more important than which javascript framework is chosen.

    Have a peek at the number of barely-used aws instances generating multi-thousand-dollar bills every month. AWS (as used by nyt) is not only a ridiculously cash-wasteful hosting model, but incurs a huge developer overhead when the unwieldiness of nimbul, the role system, and the convoluted hostnaming schemes are factored in. It's a horrible system and, at the very least, someone needs to conduct a thorough analysis of its costs and impacts on productivity.

    Put some ephing supplies (and kleenex!) in the supply cabinets! Every previous and subsequent company I've worked for has provided snacks, drinks, and a bounty of other supplies and amenities. The times offices are totally barren.

    Fix the elevator algorithm.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    It was very good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Developer  in  New York, NY
    Former Employee - Senior Developer in New York, NY

    I worked at New York Times full-time for more than 3 years

    Pros

    Relax Atmosphere, nice people, great office.

    Cons

    Less opportunities for growth, less challenging

    Advice to ManagementAdvice

    Care for your resources.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Talented people, great business challenges to tackle, pay is not the reason you stay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at New York Times full-time for more than 10 years

    Pros

    Great brand performing as well as it ever has, focused on the right business challenges, lot of experimentation and innovation.

    Cons

    As part of a profit-challenged sector, the pay is mid-level at best and annual increases are not great.

    Advice to ManagementAdvice

    Bring in more new leadership talent.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Stable company with opportunity to learn a lot providing reasonably good benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  New York, NY
    Current Employee - Manager in New York, NY

    I have been working at New York Times full-time for more than 5 years

    Pros

    Diverse set of employees and flexible work hours make this company attractive to any employee. The reputation of the newspaper and history is well known around the world. Barring normal exceptions, people are generally good to each other. There is ample opportunity to intermingle with colleagues. Play after hours and relax.

    Cons

    Limited growth potential. Too much hierarchical structure. Often managers are not competent. Sometimes projects are inundated by individuals ego and aspiration to prove your point rather than looking at the overall big picture.

    Advice to ManagementAdvice

    Reduce the number of managers and empower staff more.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 4 people found this helpful  

    A great, commited staff operating in a stifling management structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  New York, NY
    Former Employee - Software Engineer in New York, NY

    I worked at New York Times full-time for more than a year

    Pros

    Great people who care about the company. An awesome, respected brand. Reasonable benefits. An awesome place to work on your skills.

    Cons

    Vapid promotion path for technical roles. Highly variable experience depending on team. Teams operate in silos and interdependence is managed poorly. Editorial vision interpenetrates everything, sometimes to a fault.

    Advice to ManagementAdvice

    The Times is still very much an organization in the middle of a huge transition. It's understandable that there's still a lot of tweaking to be done in structuring the tech departments, and great strides were made during my time there. That said, there's still a long way to go before the organization is truly "agile."

    Too much pressure is put on development managers who work directly on teams in technical roles alongside engineers. More could be done to alleviate the burden of meetings and planning on these roles to allow them to focus on product quality, especially testing and quality assurance. Mid-level management is far too focused on rubber stamps and outdated heuristics of product quality. Time to market is atrocious due to all the various management approvals that good continuous integration practices could obviate.

    The summation of these problems leads to a lack of oversight, resulting in "stay safe" management practices that greatly impede innovation. Managers who are risk-adverse (to a fault) seem to be placed in charge of the most ambitious projects and get the most resources. This contributes to a brain drain on fresh talent; a lot of the best leave the quickest when their opportunities to learn and innovate are exhausted by the red tape.

    A little more direction from the top wouldn't be a bad thing! It's ok to demand that effort be put into certain things that help everyone... at least make sure that teams are making progress towards sound documentation and decent test coverage.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Extraordinary and Maddening

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Various Titles Over Many Years  in  New York, NY
    Former Employee - Various Titles Over Many Years in New York, NY

    I worked at New York Times full-time for more than 10 years

    Pros

    The best newspaper in the U.S. hands down.

    Cons

    Different rules for the business side and news side. That said the media space is a challenging place to work given the change in media buying and revenue.

    Advice to ManagementAdvice

    Love Jill! Give that woman a raise!

    Middle management has more talent than you think, on the news and business sides. Make it okay to be in middle management. We all don't want to be AMEs or VPs. But take advantage of the expertise, don't shun them.

    Keep making the hard decisions in this changing media landscape, but keep the core. The business side has been stellar in keeping the paper afloat--the unsung heroes. They are doing it better than any other comparable media property.

    Delivery needs more attention, I can't stand getting the Post or Daily News delivered to my door step! It happens 2-3x a month.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Great place to get started.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Advertising Sales Director  in  New York, NY
    Former Employee - Advertising Sales Director in New York, NY

    I worked at New York Times full-time for more than 8 years

    Pros

    Great brand to sell and it looks great on your resume.

    Cons

    Mediocre benefits, poor work/life depending on manager. The Times used to be ahead of the curve when it came to new technology, but has truly fallen behind it's competitors. Where they used to be pro-active and willing to bring new ideas to the market, they remain stagnant and reactionary.

    Recommends
    Negative Outlook
    No opinion of CEO

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