New York & Company Reviews

Updated July 2, 2015
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2.5
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New York & Company CEO Gregory Scott
Gregory Scott
165 Ratings

Pros
  • Employee discount upon entering workforce (in 23 reviews)

  • Offers a great discount and flexible schedule as well (in 20 reviews)

Cons
  • always pushing for us to get people to sign up for credit cards (in 63 reviews)

  • Work/life balance is quite possibly the worst I've ever encountered (in 17 reviews)

More Pros and Cons

428 Employee Reviews

Sort: Popular Rating Date
  1. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Manager
    Former Intern - Manager

    I worked at New York & Company as an intern

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Pay
    Benefits
    Holiday Pay
    Promote from within
    Associate Discount

    Cons

    I've enjoyed working for New York and Company until recently. In the last 2 years, I've been with 3 different District Managers, which I felt was unstable for the entire team because each manager set different expectations and standards. The company focus is "customer first" but don't stand behind what they preach. Too many operations and deadlines to meet without payroll support that the "customer first" is lost in the midst of it all. District managers "tries" to be supportive but there is favoritism all the time. If you are well liked by your DSL then you get more visits and payroll support. DSL can be motivating and encouraging especially if your store is struggling. But there are those who just points out the negative, puts you and your management team down, brings the moral of your store down (especially when you worked so hard to motivate them each day) and overall creates a hostile environment for you and your team.

    Sales associates are hard to retain with the minimum wage pay. Although I have hired great quality associates, they've come to realize the amount of work expected of them for minimum wage is not worth it and find jobs elsewhere. There is also no payroll support to train new associates so we are forced to take those hours away from our allocated hours, which are barely enough to operate for the entire week. There are a lot of pressure for us and the associates to sell NYCO credit cards. So we are FORCED to allocate payroll by how the associates perform in selling credits. Which I find unethical in away because I've had associates who foster the "customer first" focus and are great with operations but are not so great in selling credit who loose out on the hours. We were even advice to let go of those associates when they don't perform well in credit.

    Work/life balance could be difficult. You may have to be asked to move your PTO or plan your vacation around the business, depending on a sale event or workload for the week. Expect to work MOST holidays of the year, especially Easter and Thanksgiving Day. Expect to work two 10 hours shifts on Thanksgiving Day and Black Friday. Most stores are open 6pm Thanksgiving Day.

    Advice to Management

    Lots of great ideas and programs to make the company better, but give your store teams the hours and support to implement them. DSL treat your store management team with respect.


  2. Co-Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New York & Company

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Good salaries and good discount program for product purchases.

    Cons

    Challenging schedules, difficult payroll constraints

    Advice to Management

    Review of payroll allocation and staffing needs


  3. Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New York & Company

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great benefits and PTO time.

    Cons

    Very tasky and always promotional changes and floor changes.


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  5. Junior Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New York & Company

    Recommends
    Recommends

    Pros

    Good amount of hours, nice staff, good discount. The schedule was done fairly.

    Cons

    Management was flaky.they were always late in the morning. The retail schedule is not desirable.

    Advice to Management

    Hire more competent personnel to run your stores. Give more time to properly stock your sales floor. Work along side the associates to show you care about the business.


  6. sales associate

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales Associate in Alexandria, VA
    Former Employee - Sales Associate in Alexandria, VA

    I worked at New York & Company (More than a year)

    Pros

    the customer, the co-workers, promotions, hours, and great surroundings

    Cons

    Too far from home to work as a part-timer.


  7. assistant manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assitsant Manager
    Former Employee - Assitsant Manager

    I worked at New York & Company full-time (More than 3 years)

    Pros

    good employee health benefits, and 401K plan.

    Cons

    bad working hours, days and long shifts.


  8. Management Issues

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New York & Company full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    There's a drive to succeed within the teams and overall people are friendly

    Cons

    Decisions are reconsidered too often so that people spin their wheels.

    Advice to Management

    Empower the director level to make decisions that you will support vs relying on ceo blessing


  9. Assistant/ Stock Manager

    • Work/Life Balance
    Former Employee - Assistant/Stock Manager in Edison, NJ
    Former Employee - Assistant/Stock Manager in Edison, NJ

    I worked at New York & Company

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You get to experience a new side to the retail environment

    Cons

    Hard work isn't appreciated in that company

    Advice to Management

    My last job I worked with the visual merchandiser team so I have a great deal of patience


  10. sales....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY

    I worked at New York & Company

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Able to move up within company.
    Hours available in other stores.
    Union Job

    Cons

    As crazy as it sounds my locations managers lacked leadership skills. We went without a store manager for months because no one was fit to step into the position temporarily.

    Advice to Management

    Better train associates.


  11. Associate/Sales Lead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Sales Leader
    Current Employee - Assistant Sales Leader

    I have been working at New York & Company part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Amazing discount
    -Fast paced environment
    -Love my co workers and managers
    -You get to interact with so many loyal customers, you really create an amazing bond! And at the same time you are contributing to the company.
    -If you want to advance in management this is a great place to grow!

    I love this company so much! So much opportunity to grow. I'm now on my path to being an ASM. I've had the opportunity of working at one of the biggest stores so to be able to say I came from that store makes me proud. I'm just proud of where I work. To help women everyday feel great about themselves is rewarding. All negative comments are irrelevant... This is retail people. Get over it.

    Cons

    -Mmmmm I have nothing bad to say? I really enjoy my job.

    Advice to Management

    -To be able to say you interact with your DM is pretty cool. Not a lot of companies could say they know who their DM is.



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