New York & Company Reviews

Updated March 26, 2015
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2.5
366 Reviews
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New York & Company CEO Gregory Scott
Gregory Scott
146 Ratings

Pros
  • For the most part, you get your employee discount along with the in store promotion (in 23 reviews)

  • Offers a great discount and flexible schedule as well (in 20 reviews)

Cons
  • You also have to shove credit cards down customer's throats, and no one likes that (in 63 reviews)

  • Work/life balance is quite possibly the worst I've ever encountered (in 17 reviews)

More Pros and Cons

Employee Reviews

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  1. Great management & team members

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at New York & Company full-time (more than 5 years)

    Pros

    First job and you can learn on the spot . Simple enough

    Cons

    Depending on the store your responsibilities vary greatly

    Advice to ManagementAdvice

    Give more hours to great employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful

    Decent sales job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Key Holder
    Former Employee - Sales Associate/Key Holder

    I worked at New York & Company part-time (less than a year)

    Pros

    At my store, the manager was a really decent person who tried to work with you when you needed time off or needed more hours. She was fair and listened well. And she was energetic and helped make company policies to try and push credit cards more of a game. My co-workers were fairly nice and we all had each other's backs. I was able to start with a little higher pay than usual due to previous sales experience and the manager took that into account when she hired me. After about 5 months I became a key holder for seasonal rush. It's a minor step up from basic sales associate.

    Cons

    Everyone knows part-time retail jobs suck. Your hours aren't set, your pay is pretty small, working close means you're there an extra hour or more to clean up, and you have to deal with the occasional rotten customer. And, of course, you're on your feet for every minute you work there.
    The bigger, more annoying thing, was, at the time, NY&Co had switched CEOs, and he wanted to change our dress code. Which had gone from fitting into "a NY&Co fashion style" to all white and black. That meant we all had to buy new clothes for work with what little pay we already made. It switched again to let in gold. Thankfully, I got a new job and left before it could switch again.

    Advice to ManagementAdvice

    Offer better benefits to your employees and better pay!

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3. sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York & Company

    Pros

    they offer good discount to employees

    Cons

    they push to sell their credit card

    Advice to ManagementAdvice

    focus on good customer service rather than selling credit cards.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. Uncertain Events

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ASM in Tuscaloosa, AL
    Former Employee - ASM in Tuscaloosa, AL

    I worked at New York & Company full-time (less than a year)

    Pros

    In store atmosphere, Discount, Pay, and Customers,

    Cons

    Disorganized upper management
    Poor severance pay
    Lack of communication
    Over use of Marketing for sale
    Over use of Coupons
    Can't use coupons that where given to customers if they have certain sales

    Advice to ManagementAdvice

    Communicate with your in-store staff my efficiently, organize floorset outside of regular business hours and other task (for the amount of work not enough payroll is given), Make it a truly customer based atmosphere, for the amount of sales they have the organization of Merchandise (no exact name listed on tags) on the floor makes it difficult to change sales efficiently and in a timely manner when only give 2 people to open and price point a large store by scanning every item. Update POS systems and ASKUS process.

    Doesn't Recommend
    Negative Outlook
  6. sale associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Edmond, OK
    Current Employee - Sales Associate in Edmond, OK

    I have been working at New York & Company part-time (more than a year)

    Pros

    you get hours and 30 percent discount

    Cons

    the hours you get is not helpful because you make 7.85 and its part time you half to wear there clothes so by the time your check comes and you get and outfit from the store you might have money left over if your lucky. and your employee discount can drop to 15 percent for certain sales which makes no since if we work for them.

    Advice to ManagementAdvice

    stop focusing on selling cards it take the fun out of retail and it bugs the customer asking there time in the store and listing benefits the hole time your checking them out.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. Horrible experience! Do not work here I repeat they don't care about you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at New York & Company

    Pros

    No good reasons, they don't care about u or the union no room for promotion they are a horrible company

    Cons

    They put up ur pay 10 cents every 6 months, 1 dollar for opening one credit card

    Advice to ManagementAdvice

    Don't manage here it will stress your life even more

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. Multi tasker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at New York & Company full-time (more than 5 years)

    Pros

    You get to interact with great customers, pto , discount was good, team within the store was awesome!

    Cons

    No payroll to get long list of items done. Constant schedule changes after schedule is
     released. Constant promo changes and coupon changed confusing customers. Disorganized upper management. They want you to plan ahead yet never give you ample payroll or tools to get it done.

    Advice to ManagementAdvice

    Give realistic payroll. Huge last minute promos are hard to have a life. Work and personal life balance is important.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. Miss the job, wish they remodeled rather than close.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Sales Leader
    Former Employee - Store Sales Leader

    I worked at New York & Company full-time (more than 5 years)

    Pros

    Company is looking toward the future in retail and has a good idea of where it is going.

    Cons

    No hours, expected to run store on 172 hours, that includes all management hours, not enough time for going above and beyond with customers and tasks.

    Advice to ManagementAdvice

    Give the stores realistic hours to operate and complete tasks, remember we have family at home when it comes to holidays.

    Recommends
    Positive Outlook
    Approves of CEO
  10. Moderate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Center Valley, PA
    Former Employee - Sales Associate in Center Valley, PA

    I worked at New York & Company part-time (less than a year)

    Pros

    - Good working environment
    - I was part time, so no benefits except for the store discount.
    - Good work hours.
    - Seldom opportunities to take on more responsibilities

    Cons

    - Some get too pushy about credit card sales

    Advice to ManagementAdvice

    - Better store discounts

    Recommends
    Neutral Outlook
    Approves of CEO
  11. Great clothes and discount!! Micromanaged everything!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ssl in Salt Lake City, UT
    Former Employee - Ssl in Salt Lake City, UT

    I worked at New York & Company full-time (more than a year)

    Pros

    Clothes and employee discount are great!!

    Cons

    Expectations and goals are unrealistic, paid for 40 hours worked around 50 to 55

    Advice to ManagementAdvice

    Trust your managers, focus on positives instead of negatives

    Doesn't Recommend
    Negative Outlook

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