New York & Company

www.nyandcompany.com
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New York & Company Reviews

Updated March 5, 2015
Updated March 5, 2015
355 Reviews
2.4
355 Reviews
Rating Trends

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New York & Company CEO Gregory Scott
Gregory Scott
140 Ratings

Review Highlights

Pros
  • For the most part, you get your employee discount along with the in store promotion (in 23 reviews)

  • Offers a great discount and flexible schedule as well (in 20 reviews)


Cons
  • You also have to shove credit cards down customer's throats, and no one likes that (in 63 reviews)

  • Work/life balance is quite possibly the worst I've ever encountered (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Miss the job, wish they remodeled rather than close.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Sales Leader
    Former Employee - Store Sales Leader

    I worked at New York & Company full-time (more than 5 years)

    Pros

    Company is looking toward the future in retail and has a good idea of where it is going.

    Cons

    No hours, expected to run store on 172 hours, that includes all management hours, not enough time for going above and beyond with customers and tasks.

    Advice to ManagementAdvice

    Give the stores realistic hours to operate and complete tasks, remember we have family at home when it comes to holidays.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Moderate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Center Valley, PA
    Former Employee - Sales Associate in Center Valley, PA

    I worked at New York & Company part-time (less than a year)

    Pros

    - Good working environment
    - I was part time, so no benefits except for the store discount.
    - Good work hours.
    - Seldom opportunities to take on more responsibilities

    Cons

    - Some get too pushy about credit card sales

    Advice to ManagementAdvice

    - Better store discounts

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Multi tasker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at New York & Company full-time (more than 5 years)

    Pros

    You get to interact with great customers, pto , discount was good, team within the store was awesome!

    Cons

    No payroll to get long list of items done. Constant schedule changes after schedule is
     released. Constant promo changes and coupon changed confusing customers. Disorganized upper management. They want you to plan ahead yet never give you ample payroll or tools to get it done.

    Advice to ManagementAdvice

    Give realistic payroll. Huge last minute promos are hard to have a life. Work and personal life balance is important.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Good for a second job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Independence, MO
    Former Employee - Sales Associate in Independence, MO

    I worked at New York & Company part-time (less than a year)

    Pros

    Pretty decent pay for retail, super flexible schedule, laid back atmosphere, decent discount.

    Cons

    Selling those stupid credit cards to customers, management sometimes based job performance solely on the ability to sell the credit card rather than the ability to sell clothes and provide customer service. It almost seemed like customers who weren't spending hundreds of dollars or credit card holders weren't treated equally.

    Advice to ManagementAdvice

    Focus more on customer service instead of shoving credit cards down the customer's throat

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Fun for a while.

    • Culture & Values
    Former Employee - Anonymous Employee in Hattiesburg, MS
    Former Employee - Anonymous Employee in Hattiesburg, MS

    I worked at New York & Company full-time (less than a year)

    Pros

    The managers at the store were very friendly. The store offered frequent sales and you recieved an employee discount as well. If you like their clothes, you may have to budget your money so you don't just give your paycheck back in exchange for a new wardrobe.
    The dress code was to wear all black. At first it was a little odd, but then I really enjoyed it because I could dress it up with a scarf and that helped me stay warm in the super air conditioned store.

    Cons

    I really did not enjoy the scheduling scenario. I was a part time, seasonal worker during the holiday season. I wanted to take as many hours as I could, but the schedule wouldn't be ready until two or three times in advance. This was very hard to plan around. Also, they had an "on call" shift, which was especially annoying for me. I like to know if I have to work or not. And, working for minimum wage is never rewarding.

    Advice to ManagementAdvice

    The back of the store was very ugly. I understand the need for a warehouse atmosphere, with boxes of product constantly being moved around. The restroom was not nice at all. Given that most of the employees are women, you might consider making a "dress code" for the employee bathroom. Perhaps provide motivational posters. A caddie for nice lotion & hand soap. A candle. Something!

  7.  

    It's a great place to work, it just don't pay much or give too many hour's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Woman's Clothing Store in Allen, TX
    Former Employee - Woman's Clothing Store in Allen, TX

    I worked at New York & Company

    Pros

    Nice and friendly environment, great customer service!

    Cons

    Too many on call's and not enough hour's!

    Advice to ManagementAdvice

    do less on call's and give out more hour's

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Not stable

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New York & Company

    Pros

    Customers, Co workers, discount most times, pay

    Cons

    Upper management, sales and marketing set up

    Advice to ManagementAdvice

    Failing company

    Doesn't Recommend
    Negative Outlook
  9.  

    Great atmosphere, competitive sales goals and nice staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York & Company part-time (less than a year)

    Pros

    Flexible schedules
    Shifts aren't too long
    Perfect for people in school

    Cons

    Expected to open credit cards
    Limited hours
    Low pay

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    New York and Company review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Henderson, NV
    Current Employee - Sales Associate in Henderson, NV

    I have been working at New York & Company

    Pros

    They offer many different resources to help with your success

    Cons

    There not really any cons associated with this job

    Advice to ManagementAdvice

    -

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Good Company too work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New York & Company

    Pros

    The schedule is flexible if you are a student

    Cons

    Saturdays and Sundays are a must and customers are rude

New York & Company Photos

Outside of store
Opposite the door
Floorset

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