New York & Company

  www.nyandcompany.com
  www.nyandcompany.com

New York & Company Reviews

Updated December 16, 2014
Updated December 16, 2014
308 Reviews
2.4
308 Reviews
Rating Trends

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New York & Company CEO Gregory Scott
Gregory Scott
118 Ratings

Review Highlights

Pros
  • For the most part, you get your employee discount along with the in store promotion (in 23 reviews)

  • Offers a great discount and flexible schedule as well (in 20 reviews)


Cons
  • You also have to shove credit cards down customer's throats, and no one likes that (in 63 reviews)

  • Work/life balance is quite possibly the worst I've ever encountered (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great culture but low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York & Company

    Pros

    Good discount offers to associates! Discount changes by the sale but still a discount! You can wear black and white or purchase their items based on policy to wear in the store.

    Cons

    Low starting pay many just stay for the discounts

    Recommends
    Approves of CEO
  2.  

    Awesome place and friendly and family oriented atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Jacksonville, FL
    Current Employee - Sales Associate in Jacksonville, FL

    I have been working at New York & Company part-time (less than an year)

    Pros

    Flexible schedules, plenty of hours, if you work hard you get what you deserve.

    Cons

    A little drama here and there but then again where isn't there?

    Advice to ManagementAdvice

    Other than a few plays of favoritism I wouldn't change the people or how the place is ran. It's a great store with an awesome team. Keep doing what you guys do.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    New York, New York!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Kennesaw, GA
    Former Employee - Sales Associate in Kennesaw, GA

    I worked at New York & Company part-time (more than an year)

    Pros

    Fun place to work, Can Advance quickly through the position.

    Cons

    Not enough hours and pay isn't great.

    Advice to ManagementAdvice

    Be More organized with your shipping and safety to staff, some stores don't even have air conditioning. Shipping boxes stacked everywhere at back and can hardly move and is a fire hazard.

    Recommends
    No opinion of CEO
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  5.  

    Love it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at New York & Company part-time (less than an year)

    Pros

    The associates are fabulous people, the customers are quite tame for the usual mall-goers, great benefits/discounts, customer service comes naturally, and managers are all extremely fun and flexible. The initial hourly pay is over minimum wage, which was also unexpected. Training was quite easy and the POS programs were extremely easy to navigate on the registers.

    Cons

    Barely any hours for part-time associates unless people resigned/were fired.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Hang ON!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Saint Paul, MN
    Former Employee - Store Manager in Saint Paul, MN

    I worked at New York & Company part-time (more than 10 years)

    Pros

    Lots of different experiences fast! It's like New York... if you want fast paced and room to grow, it is amazing for that.

    Cons

    It's fast! If you get behind in the workload you are in trouble. But if you strive for that sort of thing to keep up you will be fine.

    Advice to ManagementAdvice

    Listen to your customers more. They are willing and happy to tell you what they want. Employees have lives too. Remember what holidays are all about please

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Customer service is number 1!

    Former Employee - Sales Associate in Fairlawn, OH
    Former Employee - Sales Associate in Fairlawn, OH

    I worked at New York & Company part-time (more than an year)

    Pros

    discount on clothes and the first look at what's hot!

    Cons

    Doing 3 things at once

    Recommends
  8.  

    Not bad for retail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Cary, NC
    Former Employee - Sales Associate in Cary, NC

    I worked at New York & Company part-time (less than an year)

    Pros

    -Great management in the store I worked.
    -Promote from within.
    -Flexible with your schedule.
    -Work hard, and you will reap the benefits.
    -Great people to work with.
    -Great job for a college student.

    Cons

    It is retail - so obviously, you will have a difficult time getting out of the holiday season, meaning if you are not from the area you work (i.e. college student), your time to celebrate the holidays may be cut short.

    Advice to ManagementAdvice

    Try not to change your policies often, or make sure stores are practicing the actual intended, written policy, and not getting caught up on "practiced" policy. Customers don't like being told things have changed.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    learnt a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New York & Company

    Pros

    I worked in a smaller store so I had the chance to become closer and work with my managers a lot. Was my first job and gave me a lot of experience but there are always those managers that play favorites.

    Cons

    Maybe it was just my store and I know every store has its slow season but when slow season came around the managers played favorites until they needed me to do the hard word like floorsets and cleaning the stock room. got very very little hours slow season.

    Advice to ManagementAdvice

    Give the workers the credit they deserve

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Had a very enjoyable experience with NYCO and I would recommend any good worker to work with their company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Deptford (Australia)
    Former Employee - Sales Associate in Deptford (Australia)

    I worked at New York & Company part-time (more than an year)

    Pros

    Strong leaders and management; realistic to personal issues; worked right along side of employees even though they may have been management; always gave supportive words

    Cons

    Bad retail hours around holiday; not enough hours during summer.

    Advice to ManagementAdvice

    Keep having a positive attitude towards your employees and they will do good work for you

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great retail working experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Miami, FL
    Current Employee - Sales Associate in Miami, FL

    I have been working at New York & Company part-time (less than an year)

    Pros

    I have worked at three different NY&C locations, and each employer has treated me with great learning experience as a part time sales associate and brand ambassador. The rules are generally the same everywhere you go, and the set up is pretty organized. For the most part, I like my environment and the girls I work with. Everyone is really sweet and from my experiences, the dress code policies allow you to be individual and trendy, while still following rules. Great employee discounts.

    Cons

    Credits are pushed and it feels as if no matter how many credits I get as an associate, it's never enough and I am always told to get more, instead of just being congratulated on my accomplishments.

    Advice to ManagementAdvice

    More raises!

    Recommends
    Positive Outlook
    Approves of CEO

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