New York & Company Reviews

Updated March 26, 2015
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2.5
366 Reviews
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New York & Company CEO Gregory Scott
Gregory Scott
145 Ratings

Pros
  • For the most part, you get your employee discount along with the in store promotion (in 23 reviews)

  • Offers a great discount and flexible schedule as well (in 20 reviews)

Cons
  • You also have to shove credit cards down customer's throats, and no one likes that (in 63 reviews)

  • Work/life balance is quite possibly the worst I've ever encountered (in 17 reviews)

More Pros and Cons

Employee Reviews

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  1. sale associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Edmond, OK
    Current Employee - Sales Associate in Edmond, OK

    I have been working at New York & Company part-time (more than a year)

    Pros

    you get hours and 30 percent discount

    Cons

    the hours you get is not helpful because you make 7.85 and its part time you half to wear there clothes so by the time your check comes and you get and outfit from the store you might have money left over if your lucky. and your employee discount can drop to 15 percent for certain sales which makes no since if we work for them.

    Advice to ManagementAdvice

    stop focusing on selling cards it take the fun out of retail and it bugs the customer asking there time in the store and listing benefits the hole time your checking them out.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. Do not ever work for this company!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Junior Sales Manager
    Current Employee - Junior Sales Manager

    I have been working at New York & Company full-time (less than a year)

    Pros

    Great discount, great co-workers, promotion opportunities, store manager of my store is great she works with my schedule, plenty of hours because I am salary, pto is good.

    Cons

    Terrible upper management, no organization, district manager don't give a crap about you they only answer calls when it is important to them, push credit cards on people too much, floor sets are scheduled during business hours and you would think they would want you to be talking with customers but I guess not!

    Advice to ManagementAdvice

    Get you crap together! Fire everybody and start over before you go belly up! Your sales are failing and your customer base is going away!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. Great management & team members

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at New York & Company full-time (more than 5 years)

    Pros

    First job and you can learn on the spot . Simple enough

    Cons

    Depending on the store your responsibilities vary greatly

    Advice to ManagementAdvice

    Give more hours to great employees

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. It was terrible. The worst company to ever work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Former Sales Associate in Bowie, MD
    Former Employee - Former Sales Associate in Bowie, MD

    I worked at New York & Company part-time (less than a year)

    Pros

    employee discounts, learning experience, and networking

    Cons

    Rude customers, terrible management, constant revolving staff, and unappreciated!

    Advice to ManagementAdvice

    Care for their employees just as much as their customers, acknowledge associates work ethic, don't take your stress out on the employees, and respect your availability especially if there is short staff.

    Doesn't Recommend
    Negative Outlook
  6. sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York & Company

    Pros

    they offer good discount to employees

    Cons

    they push to sell their credit card

    Advice to ManagementAdvice

    focus on good customer service rather than selling credit cards.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. Great clothes and discount!! Micromanaged everything!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ssl in Salt Lake City, UT
    Former Employee - Ssl in Salt Lake City, UT

    I worked at New York & Company full-time (more than a year)

    Pros

    Clothes and employee discount are great!!

    Cons

    Expectations and goals are unrealistic, paid for 40 hours worked around 50 to 55

    Advice to ManagementAdvice

    Trust your managers, focus on positives instead of negatives

    Doesn't Recommend
    Negative Outlook
  8. 1 person found this helpful

    Decent sales job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Key Holder
    Former Employee - Sales Associate/Key Holder

    I worked at New York & Company part-time (less than a year)

    Pros

    At my store, the manager was a really decent person who tried to work with you when you needed time off or needed more hours. She was fair and listened well. And she was energetic and helped make company policies to try and push credit cards more of a game. My co-workers were fairly nice and we all had each other's backs. I was able to start with a little higher pay than usual due to previous sales experience and the manager took that into account when she hired me. After about 5 months I became a key holder for seasonal rush. It's a minor step up from basic sales associate.

    Cons

    Everyone knows part-time retail jobs suck. Your hours aren't set, your pay is pretty small, working close means you're there an extra hour or more to clean up, and you have to deal with the occasional rotten customer. And, of course, you're on your feet for every minute you work there.
    The bigger, more annoying thing, was, at the time, NY&Co had switched CEOs, and he wanted to change our dress code. Which had gone from fitting into "a NY&Co fashion style" to all white and black. That meant we all had to buy new clothes for work with what little pay we already made. It switched again to let in gold. Thankfully, I got a new job and left before it could switch again.

    Advice to ManagementAdvice

    Offer better benefits to your employees and better pay!

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9. Uncertain Events

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ASM in Tuscaloosa, AL
    Former Employee - ASM in Tuscaloosa, AL

    I worked at New York & Company full-time (less than a year)

    Pros

    In store atmosphere, Discount, Pay, and Customers,

    Cons

    Disorganized upper management
    Poor severance pay
    Lack of communication
    Over use of Marketing for sale
    Over use of Coupons
    Can't use coupons that where given to customers if they have certain sales

    Advice to ManagementAdvice

    Communicate with your in-store staff my efficiently, organize floorset outside of regular business hours and other task (for the amount of work not enough payroll is given), Make it a truly customer based atmosphere, for the amount of sales they have the organization of Merchandise (no exact name listed on tags) on the floor makes it difficult to change sales efficiently and in a timely manner when only give 2 people to open and price point a large store by scanning every item. Update POS systems and ASKUS process.

    Doesn't Recommend
    Negative Outlook
  10. Do not recommend working here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York & Company full-time (more than a year)

    Pros

    Pay well to try to keep employees.

    Cons

    Poor work environment. Low morale. People dissatisfied with process, resources, management. Systems and data integrity are a challenge. Meetings are incredibly long. Monthly meetings can start at 9am and go until 8pm. Business is micromanaged. Teams live in fear of getting called out in large meetings. High turnover keeps current teams stretched. Promotions change daily where planners are focused on entering promos vs. planning their businesses. Business is too reactionary. There is no passion for the product. Business outlook is not positive over the next year.

    Advice to ManagementAdvice

    Improvements start from the top down. Executives are constantly finger pointing and condescending to the teams. No one feels validated or inspired. Take a look around. Your teams are miserable. No one is happy. And the mood is infectious and affecting our work. No one is MOTIVATED.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. Horrible experience! Do not work here I repeat they don't care about you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at New York & Company

    Pros

    No good reasons, they don't care about u or the union no room for promotion they are a horrible company

    Cons

    They put up ur pay 10 cents every 6 months, 1 dollar for opening one credit card

    Advice to ManagementAdvice

    Don't manage here it will stress your life even more

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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