New York & Company

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New York & Company Reviews

Updated August 19, 2014
Updated August 19, 2014
259 Reviews

2.4
259 Reviews
Rating Trends

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New York & Company CEO Gregory Scott
Gregory Scott
100 Ratings

Review Highlights

Pros
  • the discount is great when buying clothes (in 17 reviews)

  • None, don't fall for the " employee discount" trust me its not worth it (in 18 reviews)


Cons
  • Difficult to sell the NYC credit cards, clientele is older women (in 52 reviews)

  • Work-life balance is often not great, and the staff is spread too thin (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Bad experience super hard work with little pay you have to suck up to managment in order to get hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  New York, NY
    Current Employee - Sales Associate in New York, NY

    Pros

    Friendly co workers, mostly young college students.

    Cons

    Hard to get hours, managers push you too much to harrass customers about opening a store card.

    Advice to ManagementAdvice

    Go back to school, find out what good customer service is.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    I worked for 3 months and only worked maybe 60 hours.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Discounts are ok, easy job, nice clientele, management was very good in the store I worked in. They communicated with staff perfectly, and ran a great store. My only complaint was the lack of hours. Don't keep hiring people if there aren't enough hours to go around.

    Cons

    ON CALL SHIFTS. I only know a few occupations that do on call shifts, and most of them are in hospitals. They are awful. No guaranteed hours. Difficult to sell the NYC credit cards, clientele is older women. Coupons were also hard to explain because there are a lot of exclusions, but that is true of any retail.

  3.  

    Okay company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Key Holder  in  Monroe, LA
    Current Employee - Sales Associate/Key Holder in Monroe, LA

    Pros

    Managers are great to work with

    Cons

    No hours, (depending on prior week's transactions)

    Advice to ManagementAdvice

    No change in company. Same old same old expectations with sales, policies, and procedures. Pay is minimum wage and you work your butt off towards an unrealistic goal.
    Customers complain about cheaply made material and jewelry.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Key Holder  in  Miami, FL
    Current Employee - Sales Associate/Key Holder in Miami, FL

    Pros

    discount is the okay thing

    Cons

    micro managmnent is the worst thing

    Advice to ManagementAdvice

    get new managment at miami,fl location!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Don't be sold on false promises of advancement opportunity, annual "raises" or bonuses - Glad I am not there anymore.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY
    Former Employee - Anonymous Employee in New York, NY

    Pros

    Overall atmosphere and intent of the company is good.

    Cons

    The higher ups promote people who spend time rubbing elbows with the boss and don't notice those actually busy doing the job, though all the statistics and results are monitored closely and easily available to them

    Advice to ManagementAdvice

    Honor your values by promoting from work horses and those with in the company, if they're "not ready" the management should spend time preparing them instead of interviewing their friends.
    Don't insult the people your own supervisors rate as consistently Exceeding Expectations by doling out non-negotiable annual "raises" of 45 cents an hour

    Doesn't Recommend
    Disapproves of CEO
  7.  

    I worked as a Sales Associate over the summer.

    • Work/Life Balance
    Former Employee - Sales Associate  in  Austin, TX
    Former Employee - Sales Associate in Austin, TX

    Pros

    If you like sales and interacting with people this is for you.

    Cons

    I did not get very many hours. The pay is not competitive, and they had too many employees hired to give them all enough hours.

    Advice to ManagementAdvice

    Don't hire so many people.

  8. 1 person found this helpful  

    Great place to be a sales associate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Orlando, FL
    Former Employee - Sales Associate in Orlando, FL

    Pros

    -Realistic expectations from store management
    -Dress code is not very strict, as long as you look nice you're fine.
    -Generous employee discounts
    -Company gives back to sales associates who work hard or exceed their goals
    -Realistic sales & Credit goals

    Cons

    -Low starting hourly pay in comparison to other companies of the like
    -Not many hours
    -You have to push for credit openings, which can be kind of difficult. However, if you practice at it, this won't be too much of a problem.

    Advice to ManagementAdvice

    If possible, give more hours to your employees or more raises to prevent turnover. I loved working for this company but many employees find it difficult to open credits. Hours should not be cut or given based on how may credits one opens.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Customer service is number 1!

    Former Employee - Sales Associate  in  Fairlawn, OH
    Former Employee - Sales Associate in Fairlawn, OH

    Pros

    discount on clothes and the first look at what's hot!

    Cons

    Doing 3 things at once

    Recommends
  10.  

    Average

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Clothing discount, flexible schedule for students, great way to build professional wardrobe on a discount, management was actually pretty awesome though

    Cons

    They push their credit card way to hard. You have to sell sell sell that card to even be able to work the register. Dress code is way to specific, you can't wear clothes once they hit the sales rack. Reduced hours if you are not successful at selling credit card. Pretty much what was bad about this job was what "corporate" wanted and the rules they imposed.

  11.  

    It could be worse

    Current Employee - Sales Associate  in  Overland Park, KS
    Current Employee - Sales Associate in Overland Park, KS

    Pros

    The discount on clothes is a major perk. For the most part, it is a fun job where you can help people while learning different sales techniques and computer systems.

    Cons

    It's customer service, so people can be rude and degrading to you. Unfortunately, there is really nothing you can do about it because the "customer is always right." Also, the company keeps adding more and more responsibilities on the staff without adequate incentive (raises, bonuses, fun prizes).

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