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I worked at NewWave Communications full-time for more than a year
Pros – Great place to work in the Midwest.
Cons – None it is a great place to work.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-21 14:20 PDT
I have been working at NewWave Communications
Pros – Pay rate is decent for our area. Most services are free to employees. Top management is courteous to employees. Offers a variety of advanced services to smaller communities.
Cons – Services are offered before all of the kinks have been worked out. This can irritate customers and make local offices seem poorly managed. Sales training is poor, if given at all. Sales commissions are poorly structured and do not motivate employees to sell. Morale is low.
Advice to Senior Management – Look more closely for problems that may occur in an area where new services are offered. Put out some money to get a real sales training person to teach sales tactics. Restructure incentives. Make sure employees are fully informed about the launch of new products before they are offered to customers. Mass training does not ensure that every employee is listening and interacting with the discussion.
2012-05-03 16:32 PDT
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