Newgistics Reviews

Updated August 17, 2015
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3.1
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Bill Razzouk
4 Ratings

12 Employee Reviews

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  1. Growing business with great people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Newgistics full-time

    Pros

    really smart people focused on rapidly growing ecommerce retail segment great customers business has grown consistently for 10 years

    Cons

    sometimes the company is challenged by the rate of growth

    Advice to Management

    invest to be out in front of the growth. keep hiring great people.


  2. Sales

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Surrounded by positive employees at all levels. Access to managers in different departments was available if needed for advice and guidance. CEO is top notch.

    Cons

    Work life balance could be improved.


  3. Helpful (1)

    Great company, great people, great product

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in Austin, TX
    Former Employee - Business Development in Austin, TX
    Recommends
    Neutral Outlook

    I worked at Newgistics full-time (More than 5 years)

    Pros

    Organization is full of very intelligent, fun, personable folks. Very "Austin" work environment, with tons of flexibility and a good grasp of work/life balance. Opportunity to work with some of the top retail brands in the eCommerce industry. FULLY-stocked kitchen, loaded with fresh & healthy foods. Competitive compensation packages.

    Cons

    Unique culture is dissipating away as the company grows into their new identity. Departments are developing rigid silos, driving more and more barriers and challenges to collaboration and getting things done. Lack of any real training internally. Upward mobility and career development options limited to a small section of the company. Focus on new products has resulted in taking their eyes and efforts off of continuing to develop the core competencies that got them to where they are.

    Advice to Management

    Realign on the aspects that made you one of the best places to work in Austin. Don't lose sight of continuing to innovate on the core competencies that differentiates you from the competition. While trying to compete with the 800lb gorillas in this space, don't compromise the environment that attracted all the talent that helped power you to such successes. Invest and train, and provide real growth opportunities internally, otherwise the exodus of talent will continue.


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  5. Helpful (1)

    Hit or Miss Depending on the Day

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Newgistics full-time (More than 3 years)

    Pros

    Mostly comprised of good, really hardworking people. HR tries to keep the company active and involved in small special events. Company matches 401k contributions. Even with work stress, most people still joke around/laugh/find humor in situations. Fully stocked kitchen every week. Yearly raises (though not always huge increase), and yearly bonus.

    Cons

    The company has grown too fast in the last year and still functions like a start up. Employees are overworked and overtaxed. Some departments are understaffed and/or using outdated software/inefficient methods. Lack of visibility between departments and lack of efficiency within departments. High turnover within the last year. Benefits are seriously lacking but offset by HSA. PTO is decent but no separate sick days. No option to telecommute.

    Advice to Management

    Pay attention to the morale of the entire company. Don't get so wrapped up in growing the company that you overlook the well being of the people who make the company a success day in and day out.


  6. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Austin, TX
    Current Employee - Manager in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Newgistics full-time (More than a year)

    Pros

    Lots of interesting new projects, growing company

    Cons

    Few opportunities for advancement in my department.


  7. Best company Ever

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Austin, TX
    Current Employee - Software Engineer in Austin, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Newgistics full-time (Less than a year)

    Pros

    Colleagues Variety Kitchen (free food!) Interaction with a lot of different people of different departments

    Cons

    Lack of accountability. personal growth.


  8. My time at Newgistics has been both exciting and sad.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Packer in Louisville, KY
    Current Employee - Packer in Louisville, KY
    Recommends
    No opinion of CEO

    I have been working at Newgistics full-time (Less than a year)

    Pros

    The personnel are friendly, and helpful. If you are new to an area they take the time to make sure that you understand what your duties are. The warehouse is clean and well maintained.

    Cons

    There warehouse in Louisville is closing down and moving to Hebron, KY which is an hour and a half drive from Louisville in good weather and no traffic.


  9. Very confused management,

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Newgistics full-time (More than 3 years)

    Pros

    Fully equipped kitchen with lots of food.

    Cons

    1) Very high turn over or very quick to turnaround 2) Not very receptive to process improvement. Like to continue the outdated inefficient business process 3) When introduce new ideas, senior management become very defensive 4) Department heads are very territorial and lose the sight of who they are serving in the company 5) Very unprofessional environment, some employees curses all the time and management does not do anything about them 6) Employees have 9 - 5 approach and if critical issue requires attention then you have to wait next day. Or if responsible person is on vacation then you have to wait until they come back. 7) Hire experience managers who trained to work on solution by mitigating the issues instead hiding under the rug.

    Advice to Management

    Open up to the new ideas. Work with the employees of resolve their challenges. Managers should be hire for their problem solving skills. Not just promote internally because they are in company for long time, unless they have managerial skills.


  10. This company sucks!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receiving Clerk
    Former Employee - Receiving Clerk
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Newgistics full-time (More than a year)

    Pros

    None if you're non management

    Cons

    Irratic hours, low pay, bad work environment.

    Advice to Management

    Increase your meds


  11. Pompous and arrogant company that has drunk their own kool-aid and has a "burn and churn" environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Newgistics full-time

    Pros

    Aggressive in their intent to commandeer the etailer marketplace.

    Cons

    Arrogance, silo mentality with departments protecting their individual turf. Focused on acquisitions so the investors can finally sell the company.

    Advice to Management

    Stop mistreating your team members and get rid of the good ole boy network in Austin. You make it very difficult for new employees to feel like they're part of the company mission because you give the impression that you couldn't care less what others think if they don't agree with your assessment of the marketplace. It's clear you are simply acquiring companies so that you can attempt another IPO since your previous valuation was poor and you were forced to withdraw.



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