Next Jump Reviews

Current Employee – been working at Next Jump

Pros – -People. Hands down. You’re surrounded by great people. There isn’t a single person in my office I would object to working with. It’s rare to be in an organization where this is true. I’m impressed by the talent level of my colleagues. They face challenges head onand are committed to building something great.

-Opportunity. Lots of opps for growth esp. for young ppl. Performance based culture, so ppl who demonstrate strong performance experience the most growth. Little bureaucracy. You don’t have to “wait your turn” to lead and have ownership.

-Biz model. The company has been around for 17 yrs. The biz model is sustainable and huge potential for growth.

-Competitive compensation

-Benefits. We have some of the best benefits.

-$5,000 Vacations Credit. Our vacation is supposed to be as intense in experience as our work. There’s a $,5000 credit to upgrade your vacations. It Lets you pamper yourself. I went horseback riding in Hawaii and to the Bahamas for new years.

-Free weekly laundry. Weekday work is intense. But we rarely work the weekends. I think I worked 8 weekends last year. The free laundry service has made a huge difference in my quality of life. It saves to 3+ hrs each weekend.

-Amazing gym, best trainers, good classes. Open 24/7 and open to family & friends.

-Food. Nutrition is big. We have a registered dietitian who runs the whole wellness program. You can have full breakfast (eggs, greek yogurt, oatmeal, fruit, sandwiches/salads after fitness classes as hot dinners 4x week. Drinks fridge is awesome (green tea, coconut water, horizon choc milk...my fav).

-2x corporate charity match for employee donations to nonprofits. Also provide in-house resources to help nonprofits.

Cons – -Hours. Toughest thing for most people. Like most growing internet cos, we work a lot. The work load is heavy. And I would say the better you are, the more responsibility is put on your shoulders so you may work even more. Be fully aware if you are thinking of joining. Basically ask yourself if you want to join a growing internet company.

-Changing priorities. Lots of changes and can make life frustrating and a real pain. Whether it’s quickly putting out a new product or being resourced to a different one suddently, it seems to happen frequently.

Advice to Senior Management – Personally groom more lieutenants. It would be good to mentor a few ppl who could truly stand in for you on day to day stuff. I think we will be able to move faster that way and be more connected throughout the whole organization.

More edited communication at a company-wide level. Provide unedited info to the leadership groups . That will empower leaders and help them to communicate messages more effectively at their division levels.

Yes, I would recommend this company to a friend

Former Employee – worked at Next Jump full-time

Pros – + Great food & gym
+ Fun parties
+ Nice people

Cons – + Absolutely no work life balance; the hours are absolutely absurd. You will live, eat and breathe Next Jump. Friends or family on the outside? Forget about them. I once calculated my pay rate on an hourly basis and it came out to less than $10.00 per hour.

+ Alcohol is a large part of the company culture.

+ People are promoted based on "facetime" rather than skills or talent. As such, you have senior directors who do not know what a "service level agreement" is.

+ Imagine that the answer to a problem lies somewhere between A and B. If A and B keep arguing about the “location” of the answer, then they have a chance of covering enough of the “terrain of possibilities” to stumble upon the answer. At Next Jump, you quickly learn that voicing your opinion--trying to find that sweet spot between A and B--is extremely frowned upon. Disagree and be terminated.

+ Failure--and acknowledging failures--is a critical part of success in business. Not every idea will work out, and it's important to acknowledge those failures so you can learn from them and move on. At Next Jump, failures are sugarcoated or thrown under the rug. Reports are faked and altered to reflect what upper management would want to see, rather than the reality.

+ Lack of commitment to ethics and culture. The whole idea of making Next Jump the "best place to work" is a PR stunt designed to get the delusional narcissist of a CEO on The View.

I could go on but I think you get the picture. Run, don't walk, away from this place.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Next Jump full-time

Pros – Free food, gym, and great parties

Cons – No work/life balance - they think they own you, the company has no focus - strategy changes every week literally, upper mgmt keeps secrets, fraudulent activity, culture of FaceTime to be promoted rather than actual contribution to the business, etc

Advice to Senior Management – Give it up

No, I would not recommend this company to a friend

Former Employee – worked at Next Jump full-time for less than a year

Pros – 1.) Good benefits like Food etc
2.) Nice Gym
3.) Definitely a good learning platform

Cons – 1.) Larger than life ego (w.r.t upper management)
2.) 'No work-life balance'
3.) Blame games at its best

Advice to Senior Management – Definitely can do better in treating their employees

No, I would not recommend this company to a friend

Former Employee – worked at Next Jump

Pros – Very Close to Korea Town
Nice Gym
Good Food

Cons – Incompetent Arrogant Management

Corporate culture virtually forces tired overworked people who just want to go home to their families to stay out and drink. WE ARE NOT IN COLLEGE ANYMORE

Backstabbing Managers take credit for your sales then lambaste you for not performing

Extremely long hours - The reason Next Jump has a trainer and food on premises is because they don't expect you to go home.

Deceitful Sales Tactics

Virtually no career development

Broken promises - They will talk to you as if Next Jump is the next Google or Facebook. How you will work hard for no money but in a few years time the company will be worth billions and you will be rich. That is not going to happen. And don't expect that bonus they keep telling you about.

The truth is Next Jump has beed around long enough to have succeeded. The business model/price structure does not work at Next Jump. The CEO will tell you that that he is a genius and that this is "The holy grail" of advertising/marketing but he is wrong. They do not take into account margins of the many businesses that they sell to, nor do they accept that their targeted messages do not perform with the effectiveness that they are claiming. They are well aware of this but still refuse to do anything. They still act as if every email blast will result in record sales. When it inevitably fails all they do is tell the client that they were not aggressive enough in their offer and site small print in the contracts that protect them from any further obligation.

Advice to Senior Management – Merely saying you are the best at something does not actually make you the best. It doesn't even necessarily make you good at it. It just makes you have to live up to your own claims. All I remember from my days at Next Jump was listening to the CEO talk and knowing, not just thinking, but knowing, that based on the numbers I had seen with my own eyes, that every word he was saying was either a twisting of the facts or an outright fabrication. It is because of this that you have a C+ rating on the better business bureau with 12 complaints coming in the last 3 years.

Let’s pretend that you are a startup as you claim. In order to succeed as a startup you must provide superior service at a low price. Does that sound like Next Jump?

No, I would not recommend this company to a friend

Former Employee – worked at Next Jump

Pros – -Office is near good restaurants at Korea Town

-Nice Gym

-Good Food

Cons – -Long thankless hours

-Incompetent Management

-Whenever an experienced new hire proposes something that worked in their previous jobs you can always count on Next Jump to take that idea, execute it the wrong way (see incompetent) and then drop it three weeks later.

-The world has changed since the 1990's, Next Jump has not (Unless you count employee turnover, in that respect Next Jump is way ahead of the curve)

Advice to Senior Management – You are no longer a start up and you are never going to be Google or Facebook. There is nothing wrong with that. I think the time has come to accept what you are and stop trying to take over the world. With each misleading statement you make and each client you swindle out of money you are building a reputation as a company that lies unremorsefully. Your a coupon company...be a coupon company. Instead you want to be Google when your not even Groupon.

It is time to simplfy, accept your role and do the little things really well. Stop charging a premium rate for a sub par product. Lower your rates get people to buy in and then DELIVER on your promise. I promise, the world will not end if you actually guarantee something. It will go a long way and it will really help your sales staff close those deals.

As for the employees; they don't all have to be joined at the hip. They don't have to have the same ideology as you, nor do they need to spend every waking minute together. Diversity is a virtue; one that allows your company to see different challenges from different angles and come up with unique solutions. You are developing a very small minded groupthink type culture where everyone must feel the same way about everything that the CEO does. He would do well to have someone really challenge him. It would probably behoove him to lose all the wellness programs and meetings and reflections and just have an early dismissal. No one wants to share.... No one wants to listen to him ramble on about how awesome he is... No one wants to be at the bar drinking after working 12 hours and knowing they have to be in early the next day. They just want to go home, unwind and forget about Next Jump for a few minutes. It would make a big difference.

No, I would not recommend this company to a friend

Current Employee – been working at Next Jump

Pros – -average benefits
-average pay
-everyone receives their own desktop (again, where is not?)
-mediocrity is rewarded
-easy to "disappear" in the organization

Cons – -doesn't respect/encourage innovation/creativity
-incompetent management who do not understand both customers and employees
-pay
-completely inefficient and there are so many role redundancies that it's ridiculous

Advice to Senior Management – Make your employees feel valued and stop putting so much pressure on the sales aspect. It is not the employees' fault that your firm failed and you are desperate to make money that you nickel and dime everyone including customers and employees.

No, I would not recommend this company to a friend

Former Employee – worked at Next Jump

Pros – Exposure to exciting projects and some great clients.
Good for people who cannot get a job anywhere else.

Cons – No trust among employees,
Incompetent senior management
Lot of infighting and politics,
Screwed culture
Upper management, including the C level, are more concerned about their next "sale" to further their own careers, rather than building great products that excite and delight the customers.
Bad news is not embraced and respected; the messenger is typically shot or stamped as not being a "real team player"

Advice to Senior Management – Retire. For the good of the company, customers, and those truly dedicated and loyal employees, please seek other opportunities or "spend time with your families".

No, I would not recommend this company to a friend

Current Employee – been working at Next Jump

Pros – Food, gym, 2x corporate matching, dinner, laundry
Robust client portfolio, including Borders and Mastercard

These are really the only perks, it's a difficult work environment with co workers who constantly backstab you to try to get the attention of senior managers. They hire and breed a culture of smart, backhanded jerks

Cons – Poor leaders constantly recognized and rewarded as ‘Top Employees’ With an extremely high turnover rate, young 22 year olds are directors and have a poor attitude, complain constantly, and have no leadership skills

CEO constantly feeds BS to employees – please STOP lying to employees and making up numbers. If you’re going to go public with stock go public.

Basically office mayhem at its worst, this company has no idea what it’s doing, they over promise and never deliver.

Male dominated culture (just look at Strat/Executive board)

Absolutely no work life balance 12 hour days are expected and so are weekends. Compensation is poor.

Advice to Senior Management – It is my sincere hope senior management reads this! Please start hiring more competent middle managers who can lead a team or else you will see all the talent you have been hiring leaving the company. Please stop having ADD with goals, initiatives, and projects. Set realistic deadlines for the sanity of all employees. Encourage work life balance so everyone stops burning out. If you really want to "make it big" start making improvements and read these candid reviews.

No, I would not recommend this company to a friend

Current Employee – been working at Next Jump

Pros – My experience at Next Jump is best summarized in 3 key points:

Autonomy
- We are entrusted to drive products and be responsible for their successes and failures.
- Small teams (pods) operating as mini-startups are encouraged to ‘think like owners’.
- Senior Management is directly involved in reviewing product ideas, goals, and plans. They also help with mentoring teams and engineers.
- Speed is encouraged. Success is celebrated. Failures are noted as key learnings.
- Overall, it is a fast-paced, challenging environment that rewards self-initiative and hard work.

Mastery
- You get to work on multiple projects across teams that helps to build a broad skill set.
- As you show strengths in a certain area (varies for each individual), opportunities are provided or made available to further sharpen your skills.
- Recently there have been big strides towards make learning opportunities available to all with Next Jump University’s in-house training sessions.
- Plenty of friendly and talented people who create a great culture where you can collaborate and learn from one another.
- Challenging but exciting environment where you are expected to find a balance between coding fast yet maintaining high code quality.
- Continuous improvements in the technology systems and processes help improve code quality and developers’ skill set. Journey towards mastery is ongoing...

Purpose
- Strong business model that has remained effective for years and enabled us to become the leaders of the domain. Truly, a great launchpad for our future success.
- Ambitious mission to make Next Jump the ‘best place to work' and we’re taking steps in the right direction.
- The benefits around health & wellness (gyms, fitness classes, food, drinks) and life (charity, vacations, fun events, laundry) are well known and appreciated by employees. Next Jump really hits the ball out of the park with these and sets a new standard.

Cons – - The Internet startup space is fast moving, and so is life at Next Jump.
- Some highly innovative and high-impact products have short deadlines and at times changing priorities (not necessarily a con, but takes some getting used to and understanding business context)

Advice to Senior Management – Lets continue to invest in our core products and systems to set new standards in Internet Engineering. Keep listening to your people for ways to improve life at Next Jump and set higher standards in Human Capital.

Yes, I would recommend this company to a friend