Next Jump Reviews

Pros

Best perks I ever had in a work place!

Nutrition/drinks - NxJ has a dietitian on site who carefully selects the snacks, dinners, drinks - here at nxj we believe in the concept of Healthy mind in a healthy body. food is in abundance and it is all health oriented. the dietitian also offer private sessions of nutrition advice, prescribes a certain diet to follow, it is awesome!

Personal trainer - through rotation, all employees have access to personal trainers (we have 6 trainers in total) who pay individual attention to each employees' fitness goals and work towards achieving them

NxJ vacations - we are offered up to $5,000 towards our vacations - upgrades to business class, upgrade the hotels, upgrade the restaurants, it is great!

people - those who work at nxj are some of the brightest and talented individuals i have ever worked with. everyday i am learning something from them. here we build strong friendships, as people genuinely care about each other

Awesome awards - when people are awarded, the prizes are really awesome!for my last award, i won a trip to Orlando, FL, at Universal Studios and Islands of adventures along with 9 friends, all included1 we had an unforgettable time there!
Laundry - i could not believe when we added the weekly laundry service to our perks! the time of struggling with laundry over the weekend is gone!

these are just some of the perks that came in my mind. we also have ping pong tables, where employees play and have a great time, we have a game room with foosball and there are actually tournaments going on. also, there is a fitness competition going on, the entire company is divided into 5 teams and whichever team has the most workouts per week, wins $1K to be divided among the members of the team - weekly
overall i am very pleased with what is being offered to us here at Next Jump and i am willing to continue to work hard to help building this great company! i have never seen a company that cares that much about its employees and it shows!!

Cons

the life work balance - it is not easy, but i believe we could make it happen sooner or later. just as any other internet company, we have to work hard to maintain ourselves fast and on top.

initiatives - here at nxj people can try everything they have in their mind - my thought is that often individuals don't have enough experience and may make mistakes

Pros

Very Close to Korea Town
Nice Gym
Good Food

Cons

Incompetent Arrogant Management

Corporate culture virtually forces tired overworked people who just want to go home to their families to stay out and drink. WE ARE NOT IN COLLEGE ANYMORE

Backstabbing Managers take credit for your sales then lambaste you for not performing

Extremely long hours - The reason Next Jump has a trainer and food on premises is because they don't expect you to go home.

Deceitful Sales Tactics

Virtually no career development

Broken promises - They will talk to you as if Next Jump is the next Google or Facebook. How you will work hard for no money but in a few years time the company will be worth billions and you will be rich. That is not going to happen. And don't expect that bonus they keep telling you about.

The truth is Next Jump has beed around long enough to have succeeded. The business model/price structure does not work at Next Jump. The CEO will tell you that that he is a genius and that this is "The holy grail" of advertising/marketing but he is wrong. They do not take into account margins of the many businesses that they sell to, nor do they accept that their targeted messages do not perform with the effectiveness that they are claiming. They are well aware of this but still refuse to do anything. They still act as if every email blast will result in record sales. When it inevitably fails all they do is tell the client that they were not aggressive enough in their offer and site small print in the contracts that protect them from any further obligation.

Advice to Senior Management

Merely saying you are the best at something does not actually make you the best. It doesn't even necessarily make you good at it. It just makes you have to live up to your own claims. All I remember from my days at Next Jump was listening to the CEO talk and knowing, not just thinking, but knowing, that based on the numbers I had seen with my own eyes, that every word he was saying was either a twisting of the facts or an outright fabrication. It is because of this that you have a C+ rating on the better business bureau with 12 complaints coming in the last 3 years.

Let’s pretend that you are a startup as you claim. In order to succeed as a startup you must provide superior service at a low price. Does that sound like Next Jump?

Pros

-Office is near good restaurants at Korea Town

-Nice Gym

-Good Food

Cons

-Long thankless hours

-Incompetent Management

-Whenever an experienced new hire proposes something that worked in their previous jobs you can always count on Next Jump to take that idea, execute it the wrong way (see incompetent) and then drop it three weeks later.

-The world has changed since the 1990's, Next Jump has not (Unless you count employee turnover, in that respect Next Jump is way ahead of the curve)

Advice to Senior Management

You are no longer a start up and you are never going to be Google or Facebook. There is nothing wrong with that. I think the time has come to accept what you are and stop trying to take over the world. With each misleading statement you make and each client you swindle out of money you are building a reputation as a company that lies unremorsefully. Your a coupon company...be a coupon company. Instead you want to be Google when your not even Groupon.

It is time to simplfy, accept your role and do the little things really well. Stop charging a premium rate for a sub par product. Lower your rates get people to buy in and then DELIVER on your promise. I promise, the world will not end if you actually guarantee something. It will go a long way and it will really help your sales staff close those deals.

As for the employees; they don't all have to be joined at the hip. They don't have to have the same ideology as you, nor do they need to spend every waking minute together. Diversity is a virtue; one that allows your company to see different challenges from different angles and come up with unique solutions. You are developing a very small minded groupthink type culture where everyone must feel the same way about everything that the CEO does. He would do well to have someone really challenge him. It would probably behoove him to lose all the wellness programs and meetings and reflections and just have an early dismissal. No one wants to share.... No one wants to listen to him ramble on about how awesome he is... No one wants to be at the bar drinking after working 12 hours and knowing they have to be in early the next day. They just want to go home, unwind and forget about Next Jump for a few minutes. It would make a big difference.

Pros

CEO makes time to meet and mentor his non direct reports through sales and management training sessions
Management actively seeks to promote from within
Career path clear and top of mind of management
Gym, personal trainers, healthy breakfast

Cons

It's not a 9-5 pm job, but we want to make it big

Advice to Senior Management

Cultural fix around work-life balance

Pros

My experience at Next Jump is best summarized in 3 key points:

Autonomy
- We are entrusted to drive products and be responsible for their successes and failures.
- Small teams (pods) operating as mini-startups are encouraged to ‘think like owners’.
- Senior Management is directly involved in reviewing product ideas, goals, and plans. They also help with mentoring teams and engineers.
- Speed is encouraged. Success is celebrated. Failures are noted as key learnings.
- Overall, it is a fast-paced, challenging environment that rewards self-initiative and hard work.

Mastery
- You get to work on multiple projects across teams that helps to build a broad skill set.
- As you show strengths in a certain area (varies for each individual), opportunities are provided or made available to further sharpen your skills.
- Recently there have been big strides towards make learning opportunities available to all with Next Jump University’s in-house training sessions.
- Plenty of friendly and talented people who create a great culture where you can collaborate and learn from one another.
- Challenging but exciting environment where you are expected to find a balance between coding fast yet maintaining high code quality.
- Continuous improvements in the technology systems and processes help improve code quality and developers’ skill set. Journey towards mastery is ongoing...

Purpose
- Strong business model that has remained effective for years and enabled us to become the leaders of the domain. Truly, a great launchpad for our future success.
- Ambitious mission to make Next Jump the ‘best place to work' and we’re taking steps in the right direction.
- The benefits around health & wellness (gyms, fitness classes, food, drinks) and life (charity, vacations, fun events, laundry) are well known and appreciated by employees. Next Jump really hits the ball out of the park with these and sets a new standard.

Cons

- The Internet startup space is fast moving, and so is life at Next Jump.
- Some highly innovative and high-impact products have short deadlines and at times changing priorities (not necessarily a con, but takes some getting used to and understanding business context)

Advice to Senior Management

Lets continue to invest in our core products and systems to set new standards in Internet Engineering. Keep listening to your people for ways to improve life at Next Jump and set higher standards in Human Capital.

Pros

Salary, benefits, personal trainers, snacks, seasoned senior managers with outside work experience, culture, co-workers, forward thinking company, challenge on your skills everyday

Cons

Long hours, be more fair with employee recognition

Advice to Senior Management

Stick to a strategy and let it ride for more than 2 weeks.

Pros

-average benefits
-average pay
-everyone receives their own desktop (again, where is not?)
-mediocrity is rewarded
-easy to "disappear" in the organization

Cons

-doesn't respect/encourage innovation/creativity
-incompetent management who do not understand both customers and employees
-pay
-completely inefficient and there are so many role redundancies that it's ridiculous

Advice to Senior Management

Make your employees feel valued and stop putting so much pressure on the sales aspect. It is not the employees' fault that your firm failed and you are desperate to make money that you nickel and dime everyone including customers and employees.

Pros

-People. Hands down. You’re surrounded by great people. There isn’t a single person in my office I would object to working with. It’s rare to be in an organization where this is true. I’m impressed by the talent level of my colleagues. They face challenges head onand are committed to building something great.

-Opportunity. Lots of opps for growth esp. for young ppl. Performance based culture, so ppl who demonstrate strong performance experience the most growth. Little bureaucracy. You don’t have to “wait your turn” to lead and have ownership.

-Biz model. The company has been around for 17 yrs. The biz model is sustainable and huge potential for growth.

-Competitive compensation

-Benefits. We have some of the best benefits.

-$5,000 Vacations Credit. Our vacation is supposed to be as intense in experience as our work. There’s a $,5000 credit to upgrade your vacations. It Lets you pamper yourself. I went horseback riding in Hawaii and to the Bahamas for new years.

-Free weekly laundry. Weekday work is intense. But we rarely work the weekends. I think I worked 8 weekends last year. The free laundry service has made a huge difference in my quality of life. It saves to 3+ hrs each weekend.

-Amazing gym, best trainers, good classes. Open 24/7 and open to family & friends.

-Food. Nutrition is big. We have a registered dietitian who runs the whole wellness program. You can have full breakfast (eggs, greek yogurt, oatmeal, fruit, sandwiches/salads after fitness classes as hot dinners 4x week. Drinks fridge is awesome (green tea, coconut water, horizon choc milk...my fav).

-2x corporate charity match for employee donations to nonprofits. Also provide in-house resources to help nonprofits.

Cons

-Hours. Toughest thing for most people. Like most growing internet cos, we work a lot. The work load is heavy. And I would say the better you are, the more responsibility is put on your shoulders so you may work even more. Be fully aware if you are thinking of joining. Basically ask yourself if you want to join a growing internet company.

-Changing priorities. Lots of changes and can make life frustrating and a real pain. Whether it’s quickly putting out a new product or being resourced to a different one suddently, it seems to happen frequently.

Advice to Senior Management

Personally groom more lieutenants. It would be good to mentor a few ppl who could truly stand in for you on day to day stuff. I think we will be able to move faster that way and be more connected throughout the whole organization.

More edited communication at a company-wide level. Provide unedited info to the leadership groups . That will empower leaders and help them to communicate messages more effectively at their division levels.

Pros

The one thing that i like about Nextjump is that they have a great gym and great trainers. The CEO believes in having healthy employees. Sadly, I cannot think of any other positives

Cons

Salary is too less. Also, the CEO makes false promises. Few months back he asked all employees to buy their stocks since there will be a liquidity event. All investors rejected him and employees got trapped.

Advice to Senior Management

Be honest to your employees and to your customers. It will eventually go a long way in helping the company succeed.

Pros

Exposure to exciting projects and some great clients.
Good for people who cannot get a job anywhere else.

Cons

No trust among employees,
Incompetent senior management
Lot of infighting and politics,
Screwed culture
Upper management, including the C level, are more concerned about their next "sale" to further their own careers, rather than building great products that excite and delight the customers.
Bad news is not embraced and respected; the messenger is typically shot or stamped as not being a "real team player"

Advice to Senior Management

Retire. For the good of the company, customers, and those truly dedicated and loyal employees, please seek other opportunities or "spend time with your families".