Next Jump

  www.nextjump.com
Work in HR? Unlock Free Profile

Next Jump Reviews

Updated August 11, 2014
Updated August 11, 2014
304 Reviews

2.7
304 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Next Jump Founder, Chairman and Chief Executive Officer Charlie Kim
Charlie Kim
248 Ratings

Review Highlights

Pros
  • There are many many great people at Next Jump (in 11 reviews)

  • Overall, it is a fast-paced, challenging environment that rewards self-initiative and hard work (in 9 reviews)


Cons
  • Absolutely no work life balance 12 hour days are expected and so are weekends (in 21 reviews)

  • HOURS - no work / life balance & no one cares as upper mgmt don't want to go home to thier significant others (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The benefits are the best i had ever seen

    Cons

    not enough space to accommodate

    Advice to ManagementAdvice

    You are doing a superfluous job

  2. 1 person found this helpful  

    Mixed experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Overall good people
    Healthy snacks
    Gym
    Parties with open bar
    Opportunity to take on a lot of responsibility

    Cons

    Leadership- No pride in the product. Experiment, release bad code, and no one internally will notice or care.
    Alarming amount of security risks within product as well.

    Advice to ManagementAdvice

    Raise your standards.

  3. 1 person found this helpful  

    Only stay for a short term, and then move on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  New York, NY
    Former Employee - Software Engineer in New York, NY

    Pros

    Depending on your previous experience, there might be a few things or people you could learn from while working at Nextjump.

    Cons

    The company has hit a plateau in terms of revenue growth. It is flat or going down. If they are currently hiring, its because there is a steady stream of people leaving.

    This is very much an old-school top-down style of company. If any ideas do not originate from the CEO (or one of his lieutenants), then don't expect your idea to get any attention.

    Advice to ManagementAdvice

    Listen to your employees. Don't be afraid to take ideas from anyone in the company.
    Get rid of some of the silly, time-wasting stuff that you make people do.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 6 people found this helpful  

    Over-embellished culture and a sub-par product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer
    Former Employee - Software Engineer

    Pros

    1. Food/drinks - Weekly catered dinners and a kitchen stocked with drinks/breakfast food id pretty awesome. Most of the food is healthy which is a nice bonus in the tech industry.
    2. Gym - There is a gym in the building for Next Jumpers and you can work out during work. It's nice not to have to do that after you leave work.
    3. Complementary laundry service
    4. People - A lot of cool/fun people
    5. Parties/Events - If you just want to spend time with your family this can be a negative, but if you like parties you have a lot of options.
    6. Some culture initiatives - There are some leadership initiatives that work well and others that can help improve things like public speaking for engineers.
    7. While there are some culture issues, the ability to start your own initiative has lead to some cool grassroots groups.

    Cons

    1. Hiring Strategy - No senior engineers are hired because management believes they are all too arrogant. This leads to only inexperienced, young engineers being hired. Obviously this isn't always bad but a few senior engineer hires could help provide some experience and improve the product.

    2. Work hours - As frequently cited before, the hours can be long. The problem is why they are long: frequent changes in direction or last-minute promotions from management that have to implemented ASAP.

    3. Code quality
    - Next Jump is proud of it's philosophy of "release quickly and then iterate quickly". What actually happens is features and products are coded quickly and then directions change and the code is never fixed.
    - There are basically no unit tests in any code or automated testing of any kind.
    - The QA team has 2 people for ~60 engineers that release daily. With no tests, they basically spot check code and have to do it quickly to get through all the requests. With pressure on engineers to release code, and pressure on QA from engineers to release it, there is a lot of sub-standard code released.
    - Employees frequently joke about how bad some of our products and code are. Every company has code/products that aren't exactly top-notch, but it happens far too often at Next Jump.
    - Managers have spoken at company meetings how they think it is cool that we can release code quickly and break the site (because it's a growing experience?). One manager talked about how his friend at another company said people could get fired for that at his company and he shrugged and said "at Next Jump we do that all the time, it's no big deal".
    - There is not a lot of emphasis placed on growing technically. Since most of the engineers are young and managers frequently don't code much, there should be a focus on steadily improving the skills of the young engineers.

    5. Culture
    - Culture is forced everywhere at Next Jump. New initiatives pop up each week and many fade away just as fast.
    - Compensation reviews now include your contribution to culture, so employees are forced to participate in different initiatives. This obviously isn't always bad, but when an engineer has to spend ~10 hours a week building an app or in meetings for a culture initiative that later fails, it is a colossal waste of time.
    - The CEO is trying to make Next Jump the company with the greatest culture in the world. This means he spend nearly all of his time telling anyone he can about his company. The problem is he will sometimes exaggerate, embellish, or even outright lie about the success of culture at Next Jump. Employees frequently overhear him giving a tour to someone and they walk away shaking their heads at how he frames the company vs. how it actually is.
    - The CEO has claimed for more than a year that since Next Jump has started focusing on culture the turnover has dropped to practically 0%. Yet 9 people have given their notice to leave or already left in the last month.
    - Anyone who leaves is labeled as someone who isn't growing or doesn't have a purpose. They seem to believe that if you leave Next Jump you don't want to grow as a person or somehow can't succeed elsewhere.
    - It's hard to switch teams at Next Jump. New hires are placed on teams but not always the teams they want, and once you are placed it is incredibly rare that you can switch.

    Advice to ManagementAdvice

    Next Jump has good attributes and problems, just like every other company, and ignoring the problems and embellishing on how great things are to everyone else only makes your employees more unhappy. Stop trying to sell Next Jump as the next Google or Facebook and focus on fixing issues that need to be fixed.

    You also need to address the important engineering problems. No matter what else you are trying to do, if you deliver a sub-par product it will be difficult to facilitate company pride. There are teams within Next Jump that are essential to the infrastructure of the product that are grossly under-manned and unappreciated, and that needs to be remedied.

    You need to understand that forcing your employees to spend too much of their valuable time in your culture initiatives by making it a part of their compensation review will not make them adopt your culture. Stop giving presentations to your employees like they are investors - and giving the same presentations over and over - they know many of the "facts" you are presenting are false and it only annoys them.

    Before you try to convince everyone else of how great Next Jump is, you should probably work on convincing your employees first.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Very positive experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Intern  in  Cambridge, MA
    Current Employee - Business Development Intern in Cambridge, MA

    Pros

    Strong company culture, they provide lots of benefits. They give you the opportunity to work on lots of different projects. Everyone is very friendly and easy to work with.

    Cons

    Compensation might seem little at the beginning but they provide with other benefits that make it worth while. Good company!

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  7. 4 people found this helpful  

    Great perks, great people, poor structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Gym is awesome, food, people

    Cons

    Management is weak, product is not nearly as good as competitors, outdated technology

    Advice to ManagementAdvice

    Stop forcing the culture and embellishing everything

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Bad Work Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Boston Office Employee  in  Boston, MA
    Former Employee - Boston Office Employee in Boston, MA

    Pros

    Smart people, fast learning curve

    Cons

    No Life outside work. Too much stress.

    Advice to ManagementAdvice

    If you really want nextjump to become best place to work. Stop expecting employees to make the job their life.
    All that free food and less than market pay is bad.
    Employee would rather like to go home and eat with family. Instead of getting peer pressured to stay till late.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  New York, NY
    Current Employee - Software Engineer in New York, NY

    Pros

    Good working environment, good compensation..

    Cons

    Stressful working environment with aggressive releases

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    A few Great People and Some Ok Software

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  New York, NY
    Former Employee - Software Engineer in New York, NY

    Pros

    -Food/snacks were always available
    -Outings were typically fun and light hearted
    -People were generally pretty good
    -Gym, it's tough to put this as a "pro" but I suppose the effort is there

    Cons

    -Low Salaries
    -Poor/antiquated hardware, in 2012 developers used tiny 15" monitors.
    -Spaghetti code was everywhere, everyone was complicit.

    Advice to ManagementAdvice

    I have no advice

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Not a good work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    Pros

    -gym/fitness program
    -project management skills (working under such tight deadlines you do learn a lot)
    -office has a really nice design

    Cons

    -you will often think things like 'this is not real life' 'nobody here has been outside in a really long time' and 'I miss my friends/family/life before I committed to this'

    -it is a very tough environment to work in-very high stress, constantly changing initiatives, no work life balance (you will be shocked at how much of your life you lose-and how great you will feel when you leave) and a general vibe of negativity from management and co-workers.

    -salary, grossly under what you can be making at other tech companies, which should be a red flag from your initial interview. There is a lot of talk of the company suddenly doing really well, everyone getting bonuses, huge potential rewards. It starts to feel like you're being brainwashed. It's over 10 years old, its not a start-up anymore, just stop.

    -brainwashing on company/culture being the best ever (culture/benefits-its not special from other companies in the industry, its doesn't feel organic, and the over obsession with it is scaring everyone)

    Advice to ManagementAdvice

    Go outside, and let your employees have a life outside of work to re-charge and come back fresh. Follow through on projects before starting fifty new culture initiatives and focus on the business so your employees feel like they are working for a company with sustainability. Hire management with experience (more than 2 years) and listen to them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Worked for Next Jump? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.