Next Jump

  www.nextjump.com
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Next Jump Reviews

Updated Mar 19, 2014
All Employees Current Employees Only

2.7 95 reviews

49% Approve of the CEO

Next Jump Founder, Chairman and Chief Executive Officer Charlie Kim

Charlie Kim

(63 ratings)

36% of employees recommend this company to a friend

Review Highlights

Pros
  • There are many many great people at Next Jump(in 11 reviews)

  • Overall, it is a fast-paced, challenging environment that rewards self-initiative and hard work(in 9 reviews)


Cons
  • Absolutely no work life balance 12 hour days are expected and so are weekends(in 21 reviews)

  • HOURS - no work / life balance & no one cares as upper mgmt don't want to go home to thier significant others(in 11 reviews)

95 Employee Reviews
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    • Culture & Values
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    great place to work

    Anonymous Employee (Current Employee)

    ProsThe benefits are the best i had ever seen

    Consnot enough space to accommodate

    Advice to Senior ManagementYou are doing a superfluous job

    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    Over-embellished culture and a sub-par product

    Software Engineer (Former Employee)

    Pros1. Food/drinks - Weekly catered dinners and a kitchen stocked with drinks/breakfast food id pretty awesome. Most of the food is healthy which is a nice bonus in the tech industry.
    2. Gym - There is a gym in the building for Next Jumpers and you can work out during work. It's nice not to have to do that after you leave work.
    3. Complementary laundry service
    4. People - A lot of cool/fun people
    5. Parties/Events - If you just want to spend time with your family this can be a negative, but if you like parties you have a lot of options.
    6. Some culture initiatives - There are some leadership initiatives that work well and others that can help improve things like public speaking for engineers.
    7. While there are some culture issues, the ability to start your own initiative has lead to some cool grassroots groups.

    Cons1. Hiring Strategy - No senior engineers are hired because management believes they are all too arrogant. This leads to only inexperienced, young engineers being hired. Obviously this isn't always bad but a few senior engineer hires could help provide some experience and improve the product.

    2. Work hours - As frequently cited before, the hours can be long. The problem is why they are long: frequent changes in direction or last-minute promotions from management that have to implemented ASAP.

    3. Code quality
    - Next Jump is proud of it's philosophy of "release quickly and then iterate quickly". What actually happens is features and products are coded quickly and then directions change and the code is never fixed.
    - There are basically no unit tests in any code or automated testing of any kind.
    - The QA team has 2 people for ~60 engineers that release daily. With no tests, they basically spot check code and have to do it quickly to get through all the requests. With pressure on engineers to release code, and pressure on QA from engineers to release it, there is a lot of sub-standard code released.
    - Employees frequently joke about how bad some of our products and code are. Every company has code/products that aren't exactly top-notch, but it happens far too often at Next Jump.
    - Managers have spoken at company meetings how they think it is cool that we can release code quickly and break the site (because it's a growing experience?). One manager talked about how his friend at another company said people could get fired for that at his company and he shrugged and said "at Next Jump we do that all the time, it's no big deal".
    - There is not a lot of emphasis placed on growing technically. Since most of the engineers are young and managers frequently don't code much, there should be a focus on steadily improving the skills of the young engineers.

    5. Culture
    - Culture is forced everywhere at Next Jump. New initiatives pop up each week and many fade away just as fast.
    - Compensation reviews now include your contribution to culture, so employees are forced to participate in different initiatives. This obviously isn't always bad, but when an engineer has to spend ~10 hours a week building an app or in meetings for a culture initiative that later fails, it is a colossal waste of time.
    - The CEO is trying to make Next Jump the company with the greatest culture in the world. This means he spend nearly all of his time telling anyone he can about his company. The problem is he will sometimes exaggerate, embellish, or even outright lie about the success of culture at Next Jump. Employees frequently overhear him giving a tour to someone and they walk away shaking their heads at how he frames the company vs. how it actually is.
    - The CEO has claimed for more than a year that since Next Jump has started focusing on culture the turnover has dropped to practically 0%. Yet 9 people have given their notice to leave or already left in the last month.
    - Anyone who leaves is labeled as someone who isn't growing or doesn't have a purpose. They seem to believe that if you leave Next Jump you don't want to grow as a person or somehow can't succeed elsewhere.
    - It's hard to switch teams at Next Jump. New hires are placed on teams but not always the teams they want, and once you are placed it is incredibly rare that you can switch.

    Advice to Senior ManagementNext Jump has good attributes and problems, just like every other company, and ignoring the problems and embellishing on how great things are to everyone else only makes your employees more unhappy. Stop trying to sell Next Jump as the next Google or Facebook and focus on fixing issues that need to be fixed.

    You also need to address the important engineering problems. No matter what else you are trying to do, if you deliver a sub-par product it will be difficult to facilitate company pride. There are teams within Next Jump that are essential to the infrastructure of the product that are grossly under-manned and unappreciated, and that needs to be remedied.

    You need to understand that forcing your employees to spend too much of their valuable time in your culture initiatives by making it a part of their compensation review will not make them adopt your culture. Stop giving presentations to your employees like they are investors - and giving the same presentations over and over - they know many of the "facts" you are presenting are false and it only annoys them.

    Before you try to convince everyone else of how great Next Jump is, you should probably work on convincing your employees first.

    No, I would not recommend this company to a friend

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    • Approves of CEO

     

    Very positive experience

    Business Development Intern (Current Employee) Cambridge, MA

    ProsStrong company culture, they provide lots of benefits. They give you the opportunity to work on lots of different projects. Everyone is very friendly and easy to work with.

    ConsCompensation might seem little at the beginning but they provide with other benefits that make it worth while. Good company!

    Advice to Senior ManagementNone

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
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    4 people found this helpful  

    Great perks, great people, poor structure

    Anonymous Employee (Former Employee)

    ProsGym is awesome, food, people

    ConsManagement is weak, product is not nearly as good as competitors, outdated technology

    Advice to Senior ManagementStop forcing the culture and embellishing everything

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

    2 people found this helpful  

    Bad Work Experience

    Boston Office Employee (Former Employee) Boston, MA

    ProsSmart people, fast learning curve

    ConsNo Life outside work. Too much stress.

    Advice to Senior ManagementIf you really want nextjump to become best place to work. Stop expecting employees to make the job their life.
    All that free food and less than market pay is bad.
    Employee would rather like to go home and eat with family. Instead of getting peer pressured to stay till late.

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

    2 people found this helpful  

    A few Great People and Some Ok Software

    Software Engineer (Former Employee) New York, NY

    Pros-Food/snacks were always available
    -Outings were typically fun and light hearted
    -People were generally pretty good
    -Gym, it's tough to put this as a "pro" but I suppose the effort is there

    Cons-Low Salaries
    -Poor/antiquated hardware, in 2012 developers used tiny 15" monitors.
    -Spaghetti code was everywhere, everyone was complicit.

    Advice to Senior ManagementI have no advice

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

     

    Good

    Software Engineer (Current Employee) New York, NY

    ProsGood working environment, good compensation..

    ConsStressful working environment with aggressive releases

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Not a good work experience

    Anonymous Employee (Former Employee) Boston, MA

    Pros-gym/fitness program
    -project management skills (working under such tight deadlines you do learn a lot)
    -office has a really nice design

    Cons-you will often think things like 'this is not real life' 'nobody here has been outside in a really long time' and 'I miss my friends/family/life before I committed to this'

    -it is a very tough environment to work in-very high stress, constantly changing initiatives, no work life balance (you will be shocked at how much of your life you lose-and how great you will feel when you leave) and a general vibe of negativity from management and co-workers.

    -salary, grossly under what you can be making at other tech companies, which should be a red flag from your initial interview. There is a lot of talk of the company suddenly doing really well, everyone getting bonuses, huge potential rewards. It starts to feel like you're being brainwashed. It's over 10 years old, its not a start-up anymore, just stop.

    -brainwashing on company/culture being the best ever (culture/benefits-its not special from other companies in the industry, its doesn't feel organic, and the over obsession with it is scaring everyone)

    Advice to Senior ManagementGo outside, and let your employees have a life outside of work to re-charge and come back fresh. Follow through on projects before starting fifty new culture initiatives and focus on the business so your employees feel like they are working for a company with sustainability. Hire management with experience (more than 2 years) and listen to them.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Not a good place to work

    Customer Service (Former Employee) New York, NY

    ProsFood/Drinks. While working here I had access to a great verity of snacks and drinks all day. It was great being able to just go to the kitchen instead of the connivence store.

    ConsManagement. A lot of higher management is inexperienced and unqualified for the job, while working there I saw many mistakes being made over and over again without any improvement.

    Direction. The company lacks focus and direction, everyday a new goal is set and a new dream is dreamt. It's like a company with ADD, great at coming up with goals and dreams but there is absolutely no follow through. The company lacks long term direction, they've been around since 94 but still consider themselves a start up...

    Advice to Senior ManagementTell it like it is, and stop trying to be something you're not. Nextjump is coupons and points but they think they are as big as google. Be who you are and focus on coupons. Be good at what you do (cupons) then move on to bigger and better dreams, you have yet to perfect what you currently offer. I worked in customer service and trust me your customers are not happy. make them happy and then try to be google.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    6 people found this helpful  

    Work Here At Your Own Risk

    Anonymous Employee (Former Employee)

    Pros+ Great food & gym
    + Fun parties
    + Nice people

    Cons+ Absolutely no work life balance; the hours are absolutely absurd. You will live, eat and breathe Next Jump. Friends or family on the outside? Forget about them. I once calculated my pay rate on an hourly basis and it came out to less than $10.00 per hour.

    + Alcohol is a large part of the company culture.

    + People are promoted based on "facetime" rather than skills or talent. As such, you have senior directors who do not know what a "service level agreement" is.

    + Imagine that the answer to a problem lies somewhere between A and B. If A and B keep arguing about the “location” of the answer, then they have a chance of covering enough of the “terrain of possibilities” to stumble upon the answer. At Next Jump, you quickly learn that voicing your opinion--trying to find that sweet spot between A and B--is extremely frowned upon. Disagree and be terminated.

    + Failure--and acknowledging failures--is a critical part of success in business. Not every idea will work out, and it's important to acknowledge those failures so you can learn from them and move on. At Next Jump, failures are sugarcoated or thrown under the rug. Reports are faked and altered to reflect what upper management would want to see, rather than the reality.

    + Lack of commitment to ethics and culture. The whole idea of making Next Jump the "best place to work" is a PR stunt designed to get the delusional narcissist of a CEO on The View.

    I could go on but I think you get the picture. Run, don't walk, away from this place.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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