Next Retail Reviews

Updated August 30, 2015
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3.2
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Recommend to a friend
Approve of CEO
Next Retail CEO Simon Wolfson
Simon Wolfson
31 Ratings

Pros
  • They give good staff discount and uniform allowance (in 16 reviews)

  • Great team good discount good shares have scheme (in 8 reviews)

Cons
  • part timers can only do 20 hours (in 3 reviews)

  • No real benefits or motivation to up or cross sell (in 3 reviews)

More Pros and Cons

147 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (2)

    Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Meeting new people, gaining customer service experience and teamwork experience which helps when applying for future jobs where good communication, teamwork etc are necessary

    Cons

    Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things they themselves were in fact doing.


  2. .

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant
    Former Employee - Sales Consultant
    Recommends

    Pros

    Plenty of overtime available and chance to take on extra shifts especially around Christmas.

    Cons

    Most contracts are only temporary.


  3. Working at Next

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stockroom Assistant in Chichester, England (UK)
    Current Employee - Stockroom Assistant in Chichester, England (UK)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Next Retail part-time

    Pros

    Discount on clothes, friendly staff

    Cons

    It was fun. The people I worked with were very hardworking , friendly and really supportive. The stockroom was always busy so shifts went by so quickly


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  5. Next Retail.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Next Retail full-time

    Pros

    Discount, quick progression if good, good bonus.

    Cons

    Expected to do a lot more than your job role. End of season sale. Long hours.


  6. Stockroom Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stockroom Assistant
    Current Employee - Stockroom Assistant
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Next Retail part-time (Less than a year)

    Pros

    Flexible working hours Friendly staff Monthly bonus Easy tasks Opportunities to get involved in other aspects of the company such as stock take, sale preparation and stock recall.

    Cons

    Small contract and basic pay. Repetitive tasks with strict time limits. Physically draining work. Early starts. Management make decisions to make shop floor staff have an easier time (because bonuses are dependant on their performance during customer experience visits) - these decisions make delivery tasks harder eg leaving cubes on hangers. New system of working solo is fine but new employees will struggle at first and there is nowhere near enough space for everyone to have an individual work station - health and safety implications.

    Advice to Management

    Consider all members of staff when making decisions. Shop floor staff do not have productivity targets to meet on scanners whereas delivery staff do. Try to understand the pressure we are under to meet targets.


  7. Friendly staff, a company that is motivated by delivering outstanding customer service.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Sales Consultant in Derby, England (UK)
    Current Employee - Sales Consultant in Derby, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Next Retail part-time (More than a year)

    Pros

    The company is doing very well so your job is secure here. You get bonuses every month (£20-60) if you get two 100% customer experience visits. Staff are friendly and if you're a hard worker you will progress quickly in the company.

    Cons

    You start as temporary part time staff. Sometimes you get given 3 hour shifts which is pointless if you have to get a bus or drive there. Don't get paid enough for the work you have to do and how well the company is doing compared to every other retail company, we should be entitled to more.


  8. Great next

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Birmingham, England (UK)
    Former Employee - Sales Assistant in Birmingham, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Friendly staff, okay pay, great experience.

    Cons

    Very busy and at times difficult during busy hours. Aka Christmas

    Advice to Management

    None


  9. Bad management led to an unpleasant work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Assistant
    Former Employee - Retail Sales Assistant
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Next Retail part-time (More than a year)

    Pros

    - Opportunity for overtime - Staff discount good - Bonus scheme led to nice surprises some months

    Cons

    - Rude managers who chose to treat younger staff like dirt - Once locked in store whilst setting up for sale. Shift was due to end at 10pm and expecting to run over I had arranged a lift from my parents at 11pm. However, when this time came I was unable to leave and manager got particularly angry when I explained my reason for needing to leave rather than be able to stay. I was expected to be in store again at 4.45am. - I started as a temp but ended up working for just over a year. It took the store a long time to actually train me because of this. I would have expected to be trained properly as soon as the busy Christmas season ended but this didn't occur until around May. - Took a long time for the store to sort out uniform allowance for me, everything seemed very disorganised

    Advice to Management

    Get rid of 4 hour contracts, even as a sixth form student I required 8 hours to support myself so relied on overtime. Switching job role ~once an hour wasteful of human resources. Plan your sale so that staff can actually sleep before their 5am, 9 hour shift.


  10. NEXT Retail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Bangor, Gwynedd, Wales (UK)
    Former Employee - Sales Assistant in Bangor, Gwynedd, Wales (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits Strong work ethic fostered Strong management

    Cons

    Poor wage Little opportunity to move up


  11. next

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England (UK)
    Former Employee - Sales Assistant in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great place to work. great environment

    Cons

    not much things to do



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