Next Retail Reviews

Updated March 27, 2015
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3.0
100 Reviews
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Next Retail CEO Simon Wolfson
Simon Wolfson
14 Ratings

Pros
  • The staff discount was a great benefit and the people who worked there (in 16 reviews)

  • 25% off after several weeks work is a good discount (in 8 reviews)

Cons
  • The shift patterns are 3 hour shifts for part timers and you can only work a maximum of 20 hours per week (in 3 reviews)

  • Too strict, many changes in managers and no real prospects for promotion (in 3 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Next Retail

    Pros

    Meeting new people, gaining customer service experience and teamwork experience which helps when applying for future jobs where good communication, teamwork etc are necessary

    Cons

    Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things they themselves were in fact doing.

    Doesn't Recommend
  2. Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Next Retail

    Pros

    Good company benefits like discount

    Cons

    Heavy workload for little pay.

  3. needs improvements in culture and environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in London, England (UK)
    Current Employee - Sales Consultant in London, England (UK)

    I have been working at Next Retail part-time (more than a year)

    Pros

    can earn extra money with extra shifts

    Cons

    line managers and employee relationship needs attention

    Advice to ManagementAdvice

    change of culture might reduce hostility between the consultants , supervisors and managers

    Doesn't Recommend
    Neutral Outlook
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  5. Generally has been a good experience however could treat staff better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Next Retail

    Pros

    Good discount, employees get preview of sale items before they go on sale, good atmosphere in the store among colleagues, can offer up shifts online if you cannot do them.

    Cons

    They should treat staff better, despite having the highest retail turnover last year there has been no increase in salary. Constantly expecting more and more off staff. Have to book holidays months in advance and cant book holidays in July or December.

    Advice to ManagementAdvice

    Managers could provide more support for staff in terms of being on the shopfloor more often. The more you put into the development of your staff the more you will receive back

    Recommends
    Neutral Outlook
  6. 1 person found this helpful

    retail marchandising in Next is great

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Next Retail part-time (more than a year)

    Pros

    Good sales in line of prodcution

    Cons

    profitable to company in all outlets

    Advice to ManagementAdvice

    more sale or Next clearance stores

    Recommends
    Positive Outlook
  7. Sales consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in Bristol, England (UK)
    Former Employee - Sales Consultant in Bristol, England (UK)

    I worked at Next Retail part-time (more than a year)

    Pros

    Discount is the only thing that is good about that place, but still isn't worth it.

    Cons

    The managers at this place think they are so above you and are very patronising, rude and will embarrass you infront of customers. You are expected to work whenever they want you to even if you are unavailable. When you're new they will make you do the jobs that no one wants to do. The managers treat their friends better than everyone else and let them get away with anything. You get paid next to nothing and are expected to go above and beyond for the company. Wouldn't recommend anyone to work here and thank god I no longer work there!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. Great colleagues but not fun during sale periods

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Next Retail part-time (less than a year)

    Pros

    Colleagues were really friendly, the shift market place where you could offer and pick up shifts

    Cons

    Completely takes over your life during sale periods, can be a little oppressive for example cctv monitoring to ensure you put hangers away correctly

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. First job and a terrible introduction to working life

    Former Employee - Stockroom Assistant in Dublin, Dublin (Ireland)
    Former Employee - Stockroom Assistant in Dublin, Dublin (Ireland)

    I worked at Next Retail

    Pros

    Pretty good discount was offered to employees.

    Cons

    Unreasonable targets for stockroom staff. Menial work with even worse treatment by the site manager.

    Advice to ManagementAdvice

    Don't try to save money by grinding those you pay least to the bone.

  10. Next are snakes who decide to continuously come close to breaking the law with their demand on young workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Sales Consultant in Solihull, England (UK)
    Current Employee - Sales Consultant in Solihull, England (UK)

    I have been working at Next Retail

    Pros

    You've never felt happiness like walking out of work at the end of your shift.

    Cons

    You remember that you're working tomorrow, the next day and probably the next day and the next day after that

    Advice to ManagementAdvice

    Talk to employees like they actually are normal people and not the age of 2
    Actually consider our other lives outside of work (yes, we do have other lives) and understand we can't work shifts.

    Doesn't Recommend
    Negative Outlook
  11. Not the best place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant in London, England (UK)
    Former Employee - Sales Assistant in London, England (UK)

    I worked at Next Retail (less than a year)

    Pros

    Discount and friendly employees

    Cons

    Long hours and not being appreciated for your work, no respect.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Next Retail Photos

Next & TKmaxx Woking (Photo thanks to Geograph user N Chadwick, Some Rights Reserved)
Next (Photo thanks to Geograph user N Chadwick, Some Rights Reserved)
Next Offices - Enderby (Photo thanks to Geograph user Anthony Parkes, Some Rights Reserved)

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