Next Retail Reviews

Updated August 3, 2015
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3.1
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Recommend to a friend
Approve of CEO
Next Retail CEO Simon Wolfson
Simon Wolfson
27 Ratings

Pros
  • They give good staff discount and uniform allowance (in 16 reviews)

  • Great team good discount good shares have scheme (in 8 reviews)

Cons
  • part timers can only do 20 hours (in 3 reviews)

  • No real benefits or motivation to up or cross sell (in 3 reviews)

More Pros and Cons

135 Employee Reviews

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  1. Helpful (2)

    Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Next Retail

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Meeting new people, gaining customer service experience and teamwork experience which helps when applying for future jobs where good communication, teamwork etc are necessary

    Cons

    Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things they themselves were in fact doing.


  2. next

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England (UK)
    Former Employee - Sales Assistant in London, England (UK)

    I worked at Next Retail

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great place to work. great environment

    Cons

    not much things to do


  3. Amazing company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Brighton, England (UK)
    Current Employee - Sales Assistant in Brighton, England (UK)

    I have been working at Next Retail

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    I have met some amazing people working here and I know they're life long friends, I feel like I can really work my way up the ladder, especially because I'm an apprentice I have really learnt more than others, which in turn puts me ahead of them.

    Cons

    the buck for the hours isn't ideal but it's better than what the minimum is for an apprentice so I can't complain too much, but when the big man gets a 6 million pound bonus you start to question what he's doing so right and you're doing so wrong... :(

    Advice to Management

    Temps need better training and making sure they're friendly and actually want to talk to the customers. And new staff need to be till trained more than once.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Sales Assistant

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Next Retail

    Pros

    Good atmosphere, Good discount, Fun staff

    Cons

    Sales - can't be helped tho


  6. Poor treatment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Next Retail

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Good work perks (ie) pre sale choice, 25% off discount, decent uniform allowance.

    Cons

    Rude managers. Little respect for staff.


  7. Sales assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Nottingham, England (UK)
    Current Employee - Sales Assistant in Nottingham, England (UK)

    I have been working at Next Retail part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I have met so many new people working here. Most of who I will stay in touch with once I have left. The discount is also a pro. I really enjoy seeing customer satisfaction too although this is mostly down to you as an individual rather than the company.

    Cons

    No appreciation from management for how much you do. Working here can be tough, especially during sale periods. You could work your hands to the bone through a late shift without as much as a thank you. Staff can be made to feel replaceable and this isn't a good relationship to have with a company.

    Advice to Management

    Treat staff as partners. Without your staff the company would be nothing. Yes, we are all replaceable to some degree however there's some staff the company would be a fool to loose. Store managers should treat there staff with respect and not look down to them and order them to do things like slaves.


  8. Its a good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Manager in London, England (UK)
    Former Employee - Office Manager in London, England (UK)

    I worked at Next Retail full-time (More than 3 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Fun place to work, get to meet lots of new people. The experience you get if you are a student is great. Fits great with a uni schedule.

    Cons

    How much you enjoy the job depends on how good your store manager is, everyone is different and so many of them are bad!

    Advice to Management

    Keep the workplace happy by keeping an interest in your employees. A happy store makes happy customers.


  9. Next sales support team

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Next Retail

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good employees Well paid job Good manager

    Cons

    NEP hard My learning portal did not work for temps

    Advice to Management

    Hire people with more experience


  10. Good for students!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in London, England (UK)
    Former Employee - Sales Consultant in London, England (UK)

    I worked at Next Retail part-time (More than a year)

    No opinion of CEO
    No opinion of CEO

    Pros

    Income during University! Uniform Allowance! Good discount on clothes! Prime location, met some good people working there!

    Cons

    Management can be too extreme and unfair! Customers have to be the rudest, especially the woman! Sale periods are extremely difficult! Only 30 minute breaks for 8 hour shifts!


  11. Next

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Blanchardstown (Ireland)
    Former Employee - Sales Assistant in Blanchardstown (Ireland)

    I worked at Next Retail

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good pay, flexible hours, good social life

    Cons

    Bad management and almost no training for temporary staff.

    Advice to Management

    More training for temporary staff



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