Next Retail Reviews

Updated April 15, 2015
105 reviews filtered by
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3.0
105 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Next Retail CEO Simon Wolfson
Simon Wolfson
16 Ratings

Pros
  • The staff discount was a great benefit and the people who worked there (in 16 reviews)

  • 25% off after several weeks work is a good discount (in 8 reviews)

Cons
  • The shift patterns are 3 hour shifts for part timers and you can only work a maximum of 20 hours per week (in 3 reviews)

  • Too strict, many changes in managers and no real prospects for promotion (in 3 reviews)

More Pros and Cons

Employee Reviews

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  1. Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Next Retail

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Meeting new people, gaining customer service experience and teamwork experience which helps when applying for future jobs where good communication, teamwork etc are necessary

    Cons

    Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things they themselves were in fact doing.

  2. friendly work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Next Retail part-time

    Pros

    friendly managers, good pay compared to other retail companies, friendly staff, 25% off on discount, also uniform allowance.

    Cons

    usually stuck on one position each time so can get repetitive, cant book any holidays throughout July or December due to sales.

  3. Good and bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Next Retail part-time

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good wage with added bonuses plus uniform discount

    Cons

    People are snobby, along with the managers

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good first time job, prepares you for the worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant
    Current Employee - Sales Consultant

    I have been working at Next Retail

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Uniform allowance
    Bonus
    Friendly staff

    Cons

    Long shifts - short breaks
    Poor management
    No prospects of promotion

    Advice to Management

    Stop putting pressure on under 18s to stay past 10pm
    Stop delegating your work to sales consultants

  6. Hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Next Retail part-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Despite being a Christmas temp I met some nice people there

    Cons

    Long shifts, extremely short breaks considering the hours worked, very little help or training just sat in front of some videos and pushed out into the shop floor with no training, managers often didn't have any time for new staff as they were often rude or busy .

    Advice to Management

    Training!!

  7. Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Next Retail

    Pros

    Good company benefits like discount

    Cons

    Heavy workload for little pay.

  8. Tiring and thankless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant in East Kilbride, Scotland (UK)
    Former Employee - Sales Assistant in East Kilbride, Scotland (UK)

    I worked at Next Retail part-time (less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    - Decent pay for a 16/17 year old at Christmas time
    - A good entry into a retail setting
    - Uniform did not have to be from Next (weird, I know.)
    - It was only a temporary position

    Cons

    - Managers are constantly stressed so take their frustrations out on you
    - Communication is so poor
    - The stress on the managers impacts their personalities as well as they are constantly on work mode and come across unfriendly and disinterested in both staff and customers
    - No uniform allowance given to temp. staff; therefore had to buy full price or wear own clothes which is strange
    - The stock rooms are dark, dingey and not well kept
    - The Boxing Day sales that cause staff to ruin their Christmas by being there all hours Christmas Eve or 3am Boxing Day morning - it's crazy and not in a good way.

  9. needs improvements in culture and environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in London, England (UK)
    Current Employee - Sales Consultant in London, England (UK)

    I have been working at Next Retail part-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    can earn extra money with extra shifts

    Cons

    line managers and employee relationship needs attention

    Advice to Management

    change of culture might reduce hostility between the consultants , supervisors and managers

  10. Generally has been a good experience however could treat staff better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Next Retail

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good discount, employees get preview of sale items before they go on sale, good atmosphere in the store among colleagues, can offer up shifts online if you cannot do them.

    Cons

    They should treat staff better, despite having the highest retail turnover last year there has been no increase in salary. Constantly expecting more and more off staff. Have to book holidays months in advance and cant book holidays in July or December.

    Advice to Management

    Managers could provide more support for staff in terms of being on the shopfloor more often. The more you put into the development of your staff the more you will receive back

  11. Helpful (1)

    retail marchandising in Next is great

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Next Retail part-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good sales in line of prodcution

    Cons

    profitable to company in all outlets

    Advice to Management

    more sale or Next clearance stores

Next Retail Photos

Next & TKmaxx Woking (Photo thanks to Geograph user N Chadwick, Some Rights Reserved)
Next (Photo thanks to Geograph user N Chadwick, Some Rights Reserved)
Next Offices - Enderby (Photo thanks to Geograph user Anthony Parkes, Some Rights Reserved)

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