Next Retail Reviews

Updated July 27, 2015
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3.1
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Recommend to a friend
Approve of CEO
Next Retail CEO Simon Wolfson
Simon Wolfson
24 Ratings

Pros
  • They give good staff discount and uniform allowance (in 16 reviews)

  • Great team good discount good shares have scheme (in 8 reviews)

Cons
  • part timers can only do 20 hours (in 3 reviews)

  • No real benefits or motivation to up or cross sell (in 3 reviews)

More Pros and Cons

128 Employee Reviews

Sort: Popular Rating Date
  1. Great place to work.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Enfield, England (UK)
    Former Employee - Anonymous Employee in Enfield, England (UK)

    I worked at Next Retail

    Approves of CEO
    Approves of CEO

    Pros

    Great place to work definitely.

    Cons

    it gets very busy at times

    Advice to Management

    they already do the best to help.


  2. Implement SOP process at all states

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales & Operations in Chennai (India)
    Current Employee - Sales & Operations in Chennai (India)

    I have been working at Next Retail full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Training and Operations /Sales &Operations team handled by me - South Zone

    Cons

    Lack of Training for floor staff /product knowledge

    Advice to Management

    Bring back Training team and keep the floor staff as per the industry standards


  3. a Fantastic company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Leicester, England (UK)
    Current Employee - Human Resources in Leicester, England (UK)

    I have been working at Next Retail full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great development Good internal promotion Great atmosphere to work in.

    Cons

    There are no real cons to working at Next, its has a hard working culture but a fun one too.


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  5. Fantastic experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Supervisor in Leicester, England (UK)
    Former Employee - Customer Service Supervisor in Leicester, England (UK)

    I worked at Next Retail full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent management who were supportive and nurturing. Fantastic training that was thorough, well designed and executed with excellent follow up support. Varied job roles and excellent opportunities for progression. Cared about your own development and objectives and provided opportunities to reach these for those willing to put in the time and effort. Great pay - excellent bonus, monthly and seasonally. Great concessions - 25% discount, Staff Shop access and VIP Sale. Good long term support and appraisals. Overall - great, fun and lively working culture, sometimes damaged by business changes.

    Cons

    Constantly changing goalposts. A lot of pressure on staff which can affect morale. Difficult to get time off and unrealistic management of holidays. High degree of flexibility and resilience required.

    Advice to Management

    More considerate management of employees with regards to holiday, disputes etc.


  6. I love working for next retail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at Next Retail full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent company to work for. Staff discount. Bonus scheme. Building great relationships with work colleagues. You get to learn loads about the product and how to seek it in order to maximise sales.

    Cons

    Working weekend... But who in retail doesn't. Can't have time off in red weeks, all of December, and two weeks in July. This is when the eoss is on. Also limited time of in September and March when they will hold their mss.

    Advice to Management

    Nothing she's fab.


  7. Friendly, happy, worthwhile

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Glasgow, Scotland (UK)
    Current Employee - Sales Assistant in Glasgow, Scotland (UK)

    I have been working at Next Retail full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Bonuses Experience Community feel to the store

    Cons

    Leadership No overtime Long days when quiet

    Advice to Management

    Consider allowing managers to work more paid overtime


  8. rewarding

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loss Prevention in Warrington, North West England, England (UK)
    Current Employee - Loss Prevention in Warrington, North West England, England (UK)

    I have been working at Next Retail full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    As a company, you cannot fault Next for the Profesional way in which they strive to deliver the highest quality to every customer.

    Cons

    communication between departments could be improved

    Advice to Management

    if management stick to procedures that they put in place, it is possible that there staff will follow procedures. and a look at the way deliveries are put together, as well as the way items are picked , could and will produce a great saving not to be sniffed at.


  9. Amazing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Harlow, England (UK)
    Current Employee - Supervisor in Harlow, England (UK)

    I have been working at Next Retail part-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Discount Card, Lovely Staff, Supportive Management, Great incentives. Excellent support system. Bonus system. Great customers who are very friendly. Great Hourly Rate! - Company car!

    Cons

    Red weeks, EOSS, Working boxing day! 4.30 Starts! Late delivery divers! Limited hours, Small Contracts.

    Advice to Management

    Management are lovely! Very helpful. - Depends on what type of manager they are but most are out going


  10. Good experience for customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Newcastle upon Tyne, England (UK)
    Current Employee - Sales Consultant in Newcastle upon Tyne, England (UK)

    I have been working at Next Retail part-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Train new people, good discount, good friends and support from colleagues and management, good flexibility of working hours if part time

    Cons

    Sale prep can be stressful but works out in the end


  11. Terrible - Bristol Cribbs Causeway Mall store

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Bristol, England (UK)
    Current Employee - Sales Consultant in Bristol, England (UK)

    I have been working at Next Retail part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    -You get 25% discount -Uniform allowance is very good -Products are very nice -Rota system is very good as you can view from home.

    Cons

    They are very manipulative, they will always step over your hours especially if you're under 18 as you are cheaper to bring in. Higher Archy system is well set, if you're new or temporary you're treated like pure scum being given terrible jobs and spoken to like a degenerate. Managers have no respect for other employees, and will always feel like they're having a go at you. (Only recently were they fighting in there Christmas party). People who are there longer or more well known tend to be bullies and act like they're managers as they lounge around or flirt with other member of staffs. You have no flexibility at all, if they give you a shift put of your availability you're expected to work it. Many people have quit working for next as they are failing A levels due to work load from next. Customer are quite aggressive and annoying, on various occasions I have seen girls leaving shop floor crying due to horrible customers.

    Advice to Management

    Stop acting like you're posh and all high and mighty. Take your employees feeling and thoughts in to considerations.



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