Next Retail

www.next.co.uk

Next Retail Reviews

Updated January 16, 2015
Updated January 16, 2015
91 Reviews
3.2
91 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Next Retail CEO Simon Wolfson
Simon Wolfson
13 Ratings

Review Highlights

Pros
  • The staff discount was a great benefit and the people who worked there (in 16 reviews)

  • 25% off after several weeks work is a good discount (in 8 reviews)


Cons
  • The shift patterns are 3 hour shifts for part timers and you can only work a maximum of 20 hours per week (in 3 reviews)

  • Too strict, many changes in managers and no real prospects for promotion (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Shop work at Next Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Supervisor in Southampton, England (UK)
    Former Employee - Customer Service Supervisor in Southampton, England (UK)

    I worked at Next Retail

    Pros

    Overtime
    OK pay for shop work
    Respected in retail
    Share options
    Flexibility to work on different departments
    Staff are generally friendly, but as with any retail job, gossiping occurs!
    Being able to see stock pre-sale!

    Cons

    Power stuggles on the shop floor!
    Hours are now being cut and redundancies made
    The Next Sale - up at 4am for a 5am start, for shop managers, even earlier! Working on 26th and 27th Dec often mandatory. The staff contract specfies work hours to the 'needs of the business' and this is used at Christmas! There is virtually no flexibilty not to work the Next sale.

    Advice to ManagementAdvice

    Reduce waste
    Develop potential managers on the shop floor more readily
    More promo opportunties

    Recommends
  2.  

    Ability and talent acknowledged but an overall lack of information from management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Consultant in Manchester, England (UK)
    Former Employee - Sales Consultant in Manchester, England (UK)

    I worked at Next Retail

    Pros

    Floor managers do praise a job well done and are quick to recognise talent and ability. Also the benefits are good.

    Cons

    Too many floor managers at times create confusion amongst staff regarding what needs to be done. Rarely ever see store/area managers, it would be useful to get feedback from a higher level which isn't filtered through several other managers.

    Advice to ManagementAdvice

    Give more feedback and trying to sell the Directory to distracted shoppers is a hard job and too much pressure is put on reaching targets that are often impossible to reach, creating a lot of Directory applications with false information!

    Recommends
    Approves of CEO
  3.  

    Dealing with cutomers and selling on the tills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate in Trafford Park, England (UK)
    Current Employee - Sales Associate in Trafford Park, England (UK)

    I have been working at Next Retail

    Pros

    Discount on clothes is a good reason

    Cons

    No leadership skills, treated like a donkey

    Advice to ManagementAdvice

    Listen to th employees and get us involved as much as possible

    No opinion of CEO
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  5.  

    Join only if you are passionate about training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Trainer in Chennai (India)
    Former Employee - Trainer in Chennai (India)

    I worked at Next Retail

    Pros

    Part-time work possible
    Easy prep each day after initial stages
    Interacting with young trainees on the threshold of new career

    Cons

    They even tell you how much coffee you are supposed to consume.
    Office facilities are lousy... no properly maintained washrooms

    Advice to ManagementAdvice

    Treat the trainers with respect
    Be fair when it comes to promotions etc
    Hire people who know the subject...especially the head of the training centre
    If you want the business to continue, you need to be more professional in dealing with clients

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Enfield, England (UK)
    Former Employee - Anonymous Employee in Enfield, England (UK)

    I worked at Next Retail

    Pros

    Great place to work definitely.

    Cons

    it gets very busy at times

    Advice to ManagementAdvice

    they already do the best to help.

    Approves of CEO
  7.  

    Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Assistant
    Former Employee - Sales Assistant

    I worked at Next Retail

    Pros

    The staff discount, 25%. Sometimes nice customers make your day and the fact you make new friends with people.

    Cons

    The way you are treat, the hours, the managers, the rude customers, the sales. worst job i have ever had.

    Advice to ManagementAdvice

    Treat us like people, not like idiots, shouting at us infront of customers is not fair. Horrible work place! !

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Fulfilling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Assistant in London, England (UK)
    Current Employee - Sales Assistant in London, England (UK)

    I have been working at Next Retail

    Pros

    Friendly atmosphere, nice team to work with.

    Cons

    Low pay and overworked around Christmas period.

    Advice to ManagementAdvice

    Perhaps could offer more feedback and advice to employees.

    Approves of CEO
  9.  

    Had Good times there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Consultant in Glasgow, Scotland (UK)
    Former Employee - Sales Consultant in Glasgow, Scotland (UK)

    I worked at Next Retail

    Pros

    People are cool
    Uniform Allowances
    Bonus's
    Staff Discount

    Cons

    Long hours over the week before xmas up till xmas eve over time is a must and every one has to work xmas eve. Dampens xmas spirit moreso if u have kids.
    Pay is less than most other high street shops.
    Staff turnover is unbeleivable

    Advice to ManagementAdvice

    Put your self back on the sales floor see the world through our eyes. Respect yourself
    COME AND GO FAVOUR $ FAVOUR

    No opinion of CEO
  10.  

    Disorganised and frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant in Reading, England (UK)
    Former Employee - Sales Assistant in Reading, England (UK)

    I worked at Next Retail part-time (less than a year)

    Pros

    NEXT is one of the few companies that hires 16 years old students, especially without experience, which is normally difficult to come by.

    Cons

    Disorganisation on the part of staff, with expiration dates of contracts not being checked. Poor communication between staff and management. And low wages

    Advice to ManagementAdvice

    Keep track of contracts and ensure employees actually sign them

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at Next Retail (more than 5 years)

    Pros

    good discount package, good maternity package, good holiday entitlement, good opportunities to further your career. staff work wear entitlement.

    Cons

    every sraff member must work boxing day each year no excuse, sale times are hectic with longer out of hours shifts to be filled

    Recommends
    Neutral Outlook

Next Retail Photos

Next & TKmaxx Woking (Photo thanks to Geograph user N Chadwick, Some Rights Reserved)
Next (Photo thanks to Geograph user N Chadwick, Some Rights Reserved)
Next Offices - Enderby (Photo thanks to Geograph user Anthony Parkes, Some Rights Reserved)

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