Next Retail

www.next.co.uk

Next Retail Reviews

Updated January 16, 2015
Updated January 16, 2015
91 Reviews
3.2
91 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Next Retail CEO Simon Wolfson
Simon Wolfson
13 Ratings

Review Highlights

Pros
  • The staff discount was a great benefit and the people who worked there (in 16 reviews)

  • 25% off after several weeks work is a good discount (in 8 reviews)


Cons
  • The shift patterns are 3 hour shifts for part timers and you can only work a maximum of 20 hours per week (in 3 reviews)

  • Too strict, many changes in managers and no real prospects for promotion (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A million pound company should be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Nottingham, England (UK)
    Current Employee - Sales Consultant in Nottingham, England (UK)

    I have been working at Next Retail full-time (more than 10 years)

    Pros

    Great team good discount good shares have scheme

    Cons

    No holiday taken in December or July due to sales no security in the store shoplifting is an everyday thing no extra pay for bank holidays or Boxing Day full time staff are giving too much responsibility and never thanked for it always seems to be one rule for one and not for another Customers seem to be given gift cards for the abusive and poor behaviour just so next could keep them as customers while the staff are made to look like idiots

    Advice to ManagementAdvice

    Every member of staff should be treated the same full time staff need more support from there managers and as for bank holidays they should get extra pay and bonuses should be given to everyone every month the same why do managers get a stock loss bonus when it's the staff that catch the shoplifters?

    Disapproves of CEO
  2. 1 person found this helpful  

    Great Company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Next Retail

    Pros

    There was a good rate of pay, good hours and lovely people.

    Cons

    if in school they do ask for quite a lot of hours so if you are juggling exams and work it is a difficult place to work for.

  3. 1 person found this helpful  

    Very satisfactory.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Leicester, England (UK)
    Former Employee - Anonymous Employee in Leicester, England (UK)

    I worked at Next Retail full-time (more than 10 years)

    Pros

    Great people to work with at Head Office.

    Cons

    Management can be too autocratic.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Met some nice people but not very good at all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Next Retail in Greenhithe, England (UK)
    Former Employee - Next Retail in Greenhithe, England (UK)

    I worked at Next Retail part-time (more than a year)

    Pros

    20% discount for myself and family. Some friendly colleagues and often keep Christmas temps on

    Cons

    Only started with a 4 hour contract which was later changed to 3. Rude, nasty staff and badly managed by a manager that was later sacked. Not much chance to progress away from stockroom assistant. Everyone in their own cliques. Horrendous sale periods especially summer and Christmas with a lot of theft and angry,stressed customers. No time allowed off and often people approaching 18 were told their contracts ran out so they didn't have to pay more. Soul destroying.

    Advice to ManagementAdvice

    Allow staff to put across ideas and give them a chance to progress. Notice peoples efforts instead of shunning them to one side. Offer till training to each staff member and don't accept bullying.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    A pleasure to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant in Newry, Northern Ireland (UK)
    Former Employee - Sales Assistant in Newry, Northern Ireland (UK)

    I worked at Next Retail part-time (more than a year)

    Pros

    The Home and Children store had a great atmosphere, everyone was really friendly and the bonus was really decent. Time off was really flexible, as a student it was easy to get time off for studying and travelling.

    Cons

    It was a target driven environment which was difficult some times, and they had a rotation of staff quite a bit.

    Advice to ManagementAdvice

    The perks were really good, but consistent management could have been better. Heavy rotation because it was a new store, but that was to be expected.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Overall a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Area Display Assistant in London, England (UK)
    Current Employee - Area Display Assistant in London, England (UK)

    I have been working at Next Retail full-time (less than a year)

    Pros

    Company treat staff well, rewarded for working well, good benefits and higher pay then most retail brands. All employees are kind and managers understand the importance of work life balance. Fantastic Christmas party

    Cons

    Not a lot of space for promotion due to the amount of people who don't leave as the company is very good to employees.

    Advice to ManagementAdvice

    Look at promotion possibilities and skills set of individuals who could be better suited in other departments.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Nice company to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - International Advisor in Enderby, England (UK)
    Former Employee - International Advisor in Enderby, England (UK)

    I worked at Next Retail full-time (less than a year)

    Pros

    stunning office, staff discounts, supportive teammates and training

    Cons

    not much clear guidelines to follow so you might make mistakes at the beginning

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Worked both as a sales assistant and in the stockroom.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant/Stockroom Assistant in Merthyr Tydfil, Wales (UK)
    Former Employee - Sales Assistant/Stockroom Assistant in Merthyr Tydfil, Wales (UK)

    I worked at Next Retail part-time (less than a year)

    Pros

    The discount is very good, 25% off which can also be used by immediate family members, as well as a once per season 75% off for uniform. While keeping busy with various tasks on the shop floor can make the hours go by quickly, talking to and helping customers is one of the more enjoyable aspects of the job. My immediate managers on the shop floor we very nice and were happy to talk to you as a person and not just an employee as some of the higher up managers did. For performing well and helping customers management notices and give you gift cards if you deserve them.

    Cons

    Working in the stockroom is an absolute nightmare! Shipment tubs are all scanned on to a computer and rigidly timed for everyone to complete tasks which really rushes the pace of the work unnecessarily and makes the day long and stressful due to unrealistic time restrictions on tasks. Everybody is graded on productivity for the week and there is competition for a meaningless statistic. Managers in the stockroom are very obnoxious and patronising. Boxing day and summer sales must be worked by all employees and there are hundreds of customers which can make the day hectic.

    Advice to ManagementAdvice

    Consider training staff fully and give advice on the most efficient way of doing something before setting them timed tasks on their own, and being frustrated with them when they don't meet the standards you expect.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    It has its moments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Bristol, England (UK)
    Current Employee - Supervisor in Bristol, England (UK)

    I have been working at Next Retail full-time (more than 10 years)

    Pros

    Good salary, good relationship with fellow colleagues.

    Cons

    Obsession with target meeting and performance. Seems to have a blame culture where it's considered more appropriate to find someone to blame rather than a way of rectifying the solution. Poor inter department communication.

    Advice to ManagementAdvice

    Allow regional centers to control their own operation using their experience and local knowledge they have gained over the years. Do not rely so heavily on computer generated solutions an plans as they are frequently inaccurate and impractical. Listen to peoples opinions or advice as they may have valid points before dismissing it immediately.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Next plc

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant in Derby, England (UK)
    Current Employee - Sales Assistant in Derby, England (UK)

    I have been working at Next Retail part-time (more than 3 years)

    Pros

    Induction and training comprehensive. High quality product. The staff were happy and worked well as a team. Team meetings were useful.

    Cons

    Low staffing numbers and ladies floor manager useless. No real benefits or motivation to up or cross sell. Rotas were slow at being produced and very rigid.

    Recommends
    Neutral Outlook
    No opinion of CEO

Next Retail Photos

Next & TKmaxx Woking (Photo thanks to Geograph user N Chadwick, Some Rights Reserved)
Next (Photo thanks to Geograph user N Chadwick, Some Rights Reserved)
Next Offices - Enderby (Photo thanks to Geograph user Anthony Parkes, Some Rights Reserved)

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