Next (UK)

  www.next.co.uk
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Next (UK) Reviews

Updated August 10, 2014
Updated August 10, 2014
21 Reviews

3.0
21 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Next (UK) CEO Simon Wolfson
Simon Wolfson
7 Ratings

Employee Reviews

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  1.  

    rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loss Prevention  in  Warrington, North West England, England (UK)
    Current Employee - Loss Prevention in Warrington, North West England, England (UK)

    Pros

    As a company, you cannot fault Next for the Profesional way in which they strive to deliver the highest quality to every customer.

    Cons

    communication between departments could be improved

    Advice to ManagementAdvice

    if management stick to procedures that they put in place, it is possible that there staff will follow procedures. and a look at the way deliveries are put together, as well as the way items are picked , could and will produce a great saving not to be sniffed at.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Friendly, happy, worthwhile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant  in  Glasgow, Scotland (UK)
    Current Employee - Sales Assistant in Glasgow, Scotland (UK)

    Pros

    Bonuses
    Experience
    Community feel to the store

    Cons

    Leadership
    No overtime
    Long days when quiet

    Advice to ManagementAdvice

    Consider allowing managers to work more paid overtime

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Enfield, England (UK)
    Former Employee - Anonymous Employee in Enfield, England (UK)

    Pros

    Great place to work definitely.

    Cons

    it gets very busy at times

    Advice to ManagementAdvice

    they already do the best to help.

    Approves of CEO
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  5.  

    Challenging, rewarding work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Picker/Packer  in  Pontefract, England (UK)
    Former Employee - Picker/Packer in Pontefract, England (UK)

    Pros

    Great flexible atmosphere, overtime is often available, as are early finishes. Management are down-to-earth and there are many opportunities to move up and gain experience where you care to gain experience.
    Also, picking and packing bonuses are VERY rewarding and worth earning.
    Great canteen and services, too.

    Cons

    Work can be hard and stressful, bonus scheme is not ENTIRELY fair (some batches can be harder than others with no compromise in KPIs). During Winter and Summer sales, working can be incredibly cramped and hot due to outsourced workers flooding in, also causing a shortage of supplies and some REALLY stressful times trying to balance bonus. Higher-up managers can be particularly blind to warehouse conditions and complaints.

    Advice to ManagementAdvice

    (To the higher management) Consider sympathising more with the problems of the lower down staff and try to improve speed at which problems are generally addressed to maximise efficiency ALL AROUND the warehouse.
    (And to floor managers) Should try to compliment staff more on hard work on tougher days, this will alleviate stress to NO END, sometimes even warehouse staff need a thanks for the hard work and effort they put in.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Nice experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stockroom Assistant  in  London, England (UK)
    Current Employee - Stockroom Assistant in London, England (UK)

    Pros

    Nice colleagues and store managers.
    Good salary.
    Easy job with no stress.

    Cons

    I had 8hr/w contract, They told me I would had worked much more hours because we were going to be very busy and it was true but not every week: I also worked 8 hours a week for 4 weeks in a row.
    The "scanners" for checking stock were also everyday out of order and and stockroom software doesn't work properly: the target is much higher than you can reach.
    Stockrooms small and packed.

    Recommends
    No opinion of CEO
  7.  

    Personal development and overall job satisfaction'

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant  in  Glasgow, Scotland (UK)
    Current Employee - Sales Assistant in Glasgow, Scotland (UK)

    Pros

    Flexible working hours , overtime , job security , ability to progress , good training scheme and positive appraisal system

    Cons

    Recently reduced premium for working Boxing Day , poor security team meaning high stock loss, confusing till updates.

    Advice to ManagementAdvice

    Evaluate current managers to ensure most competent staff are doing the job. Better trained call center support staff as they are unhelpful.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Ability and talent acknowledged but an overall lack of information from management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Consultant  in  Manchester, England (UK)
    Former Employee - Sales Consultant in Manchester, England (UK)

    Pros

    Floor managers do praise a job well done and are quick to recognise talent and ability. Also the benefits are good.

    Cons

    Too many floor managers at times create confusion amongst staff regarding what needs to be done. Rarely ever see store/area managers, it would be useful to get feedback from a higher level which isn't filtered through several other managers.

    Advice to ManagementAdvice

    Give more feedback and trying to sell the Directory to distracted shoppers is a hard job and too much pressure is put on reaching targets that are often impossible to reach, creating a lot of Directory applications with false information!

    Recommends
    Approves of CEO
  9.  

    It has its moments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor  in  Bristol, England (UK)
    Current Employee - Supervisor in Bristol, England (UK)

    Pros

    Good salary, good relationship with fellow colleagues.

    Cons

    Obsession with target meeting and performance. Seems to have a blame culture where it's considered more appropriate to find someone to blame rather than a way of rectifying the solution. Poor inter department communication.

    Advice to ManagementAdvice

    Allow regional centers to control their own operation using their experience and local knowledge they have gained over the years. Do not rely so heavily on computer generated solutions an plans as they are frequently inaccurate and impractical. Listen to peoples opinions or advice as they may have valid points before dismissing it immediately.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Good company but terrible coworkers at the branch I worked in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant  in  London, England (UK)
    Former Employee - Sales Assistant in London, England (UK)

    Pros

    Good discount and other benefits, experience in interacting with customers and gaining retail experience. Great as a first job for a teen.

    Cons

    Time off policies and terrible coworkers.

    Advice to ManagementAdvice

    Keep a good link with all your employees and improve performance reviews.

    Recommends
    No opinion of CEO
  11.  

    Flexible hours - low pay - limited progression after training - a good first job but other options if experienced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stockroom Assistant
    Current Employee - Stockroom Assistant

    Pros

    Staff Discount 25% - I am at a very good shop, having worked at several and respect the management team overall, some managers are more flexible than others and encourage positive flexibility, but most are rather ridgid.

    Cons

    Management are a mixed bag from good to very smarmy - quite store dependent. Distribution pays better but very robotic. being a seasonal business forget quality Christmases or getting School Holidays off if below manager or Coordinator.

    Advice to ManagementAdvice

    reinstate some of the benefits and consider more humane contracts - Van drivers paid the same as Sales consultants but effectively supervisors? The enhanced training is very good but perhaps some sort of incentive at the end of it.

    Positive Outlook
    Disapproves of CEO

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