Nextdoor Reviews

Updated August 12, 2015
20 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
4.2
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Nirav Tolia
13 Ratings

20 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (5)

    Excellent company, great opportunity.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nextdoor full-time (More than a year)

    Pros

    Could name a few, but I'll stick with these three: The management team provides a lot of visibility into what's going on with the company - there is often a lot of honest, straight-forward info shared with the entire 100+ person team on both the good and bad. In all-hands meetings and town halls, we don't avoid the tough questions or conversations - and we always celebrate our successes. While expectations are often very high here, it's an incredible place to learn, grow, and be given opportunities you'd be hard-pressed to find in other work environments that share the companies' high standards. If you come here, you will be pushed outside of your comfort zone and challenged to take on new things. No one (including the "higher-ups) are resting on their laurels, it's impossible to "phone it in" when you work at Nextdoor. In general, the company is doing great! Big year so far for positive press, new features, and lots of general growth - and we feel even better about the rest of the year. It's exciting to be at a tech start up that is new/exciting enough to keep it interesting, but established and mission-driven enough to keep us legitimate and focused.

    Cons

    You will need to spend the first few months+ of your time here proving yourself to the company, your team and the management team. Many people expect this in a new job, but I've seen a lot of people struggle with it. Few people walk in as rockstars, regardless of your previous experience. (Not even sue this is a con - but something to be aware of). Up until recently, there was frustration with our HQ culture, dealing with performance, feedback, etc. From what I could tell, once the management team caught wind of it, they did everything they could as quickly as possible to address the issues - testing, then implementing various solutions. We now have regular performance reviews (we're still figuring out the best way to get the best, most honest feedback from people - we're getting there) and a standardized time/process for regular compensation convos and whatnot.

    Advice to Management

    Things have shifted a lot over the last few months - no doubt due to many factors. We have come such a long way both internally and externally since the end of last year - and you can feel it in the air, the attitudes, the everything when you're in HQ. You all led the charge on it and while it took some time and wasn't always an easy or comfortable process - It was a necessary one that has made an incredible impact and the majority of the staff feel very good about it. Clearly you all set the tone for our team - please keep the positivity going!


  2. Helpful (1)

    Exciting startup with a good mission

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nextdoor (More than 5 years)

    Pros

    Very, very challenging work on every team. The bar of expectations is set really high at all times. Not for slackers. I enjoy being challenged at Nextdoor and having the opportunity to work with a team of smart peers around me. I am one of the oldest team players but have been learning so much from my younger colleagues. I have been with the company for over 4 years and my passion with Nextdoor is still going strong every day (actually even stronger than 4 years ago).

    Cons

    Internal promotion can happen more often. We have a strong set of core values which sometimes do not get communicated as more frequently as it can be. Work-life balance can be improved, although the workload is really hard to get trimmed down in certain teams of one person.

    Advice to Management

    Continue to set tough goals and focus on execution with speed. It is ok not to make it perfect in the first try and then refine things quickly. Let the teams make more decisions on their own.


  3. Helpful (1)

    Great Mission, Solid People, High Expectations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oakland, CA
    Current Employee - Anonymous Employee in Oakland, CA
    Recommends
    Positive Outlook

    I have been working at Nextdoor full-time (Less than a year)

    Pros

    Every startup will tell you they're going to change the world. At Nextdoor, it feels like most of us believe we can. If you're interested in the challenge that comes with trying to create stronger interpersonal relationships using technology, you'll probably fit in here. Although I've only worked here for a few months, Nextdoor feels like an extended family - and like most families, there's a lot of love and a fair amount of dysfunction. Overall, I think it's a pretty great place to work and a rare opportunity to be part of something that is changing the way people interact with the places where they live.

    Cons

    As others reviews have mentioned, I agree that career paths are not well defined, and the processes for product development/strategy need improvement. If you're looking to coast, look elsewhere. Everyone at Nextdoor is expected to work hard and be willing to do a little bit of everything.

    Advice to Management

    Keep up the high level of transparency. Do more to help employees develop new skills and be willing to give them more responsibilities. As the team grows quickly, find ways to keep the culture of a small company.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (4)

    Great company & great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Product in San Francisco, CA
    Current Employee - Director of Product in San Francisco, CA
    Recommends
    Positive Outlook

    Pros

    A wonderful place to work with smart, friendly, helpful people all focused on a truly meaningful mission. It feels great to know we are making a real difference in our members lives. There is so much upside in the product. It works well, now, but there is so much room for improvement, and os much ability to have a big impact the product. The company is at a perfect size, small enough that you can know everyone, and work fairly fluidly, but big enough to know it's for real and have the resources to do stuff Very transparent culture, good work/life balance, considering it's a wildly ambitious start-up. Everyone wants to ship good product and get stuff done.

    Cons

    So far, so good. If you are jerk, you won't like it here. This is a start-up, and like all start-ups you need to push for what you believe is right, and not expect everything to to be smooth.

    Advice to Management

    Keep up the the transparency an the clear goals. Focus on moving quickly, learning & iterating. Continue to ensure sure people have opportunities to learn and grown,


  6. Helpful (3)

    Good company, some things are missing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Collaborative work environment -Many employees are passionate about the mission -Strong focus on company values -Employees are encouraged to be innovative and creative

    Cons

    Career growth opportunities are almost non-existent. When a position is open, internal hiring is rarely if ever considered, even when current employees may be qualified. Pay is below market.

    Advice to Management

    Make more people feel like they have growth opportunities within the company. It's really important to know that hard work is rewarded.


  7. Helpful (4)

    Great Place to Work and an Exciting Startup

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Francisco, CA
    Current Employee - Senior Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nextdoor full-time

    Pros

    People are great here. The product is very inspiring There's a very strong desire to continuously improve, and a very direct mechanism for affecting change whether at the product or company or cultural level.

    Cons

    It's a lot of work. HR functions are in need of improvement

    Advice to Management

    Employees need to see clear and plausible career paths and opportunities for growth. I've yet to see any in-house promotion.


  8. Helpful (17)

    Great Mission, executive team out of their depth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Nextdoor full-time (More than a year)

    Pros

    - The company has an awesome Mission. - The office is well located if you live in the city. - The engineers, product managers, support team are all great to work with.

    Cons

    - Product strategy feels tactical not strategic. The company needs to focus on the things that really matter to its users. Product review needs revamping. - Some of the founders behave in a toxic manner to staff, which has led to the loss of great talent. The company is in desperate need of a true HR function to keep things in balance. - Innovation from employees is held back by executive management style.

    Advice to Management

    - Decide if you are product or engineering company and stay true to this for at least 6 months. - Build out an HR function. - Get the board to find a more seasoned CEO, who can execute on the mission efficiently.


  9. Helpful (5)

    Passionate and motivated team tackling a big and difficult challenge

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nextdoor full-time (More than a year)

    Pros

    Employees really care about the future of Nextdoor as a product, company and mission. It's a hard working, motivated team and it's a really great work environment. My colleagues are collaborative, creative, fun-loving and passionate about what they're doing. We have a beautiful office, pretty competitive benefits like free healthcare, commuter, 401k (especially for a pre-revenue company), a fun culture, and an amazing product and mission. It's been a really incredible experience so far with a ton of opportunity. Several people have moved up and around the organization successfully and it's a dynamic, growing company with lots to do.

    Cons

    There's certainly a strong expectation to do what it takes for the job and the company ("act like an owner" is a core value). Whether it's going outside of the responsibilities of your job, or having to do the "necessary" vs. the "favorite" project. With that said I think it's a smart move and that the company is being careful about their resources, versus frivolous.

    Advice to Management

    It's such a big opportunity and you are all really accomplished, talented leaders. Keep upholding the values, leading by example and empowering, entrusting people across all levels of the company.


  10. Helpful (10)

    Okay mid-size startup

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Francisco, CA
    Current Employee - Senior Software Engineer in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Nextdoor full-time (Less than a year)

    Pros

    - Interesting problem to solve. - Good office location in the city of SF. - Some engineers are pretty strong and are worth working with.

    Cons

    - Not an engineering-driven company. It's more like product-manager-driven. CTO is pretty good, but other members in the executive management team don't have engineering background, who naturally don't have any empathy in engineers. Engineers don't have freedom to come up product features. - Not free catering lunch. Many employees complained about this problem, but the management team just doesn't care. It's a big waste of time to spend 1 to 2 hours to buy lunch outside. - Career path in the company is a joke. We hire a bunch of senior engineers but we never promote any engineer within ~2 years-- confirmed with older employees who stayed in the company much longer than me. - Unfair compensation. It's easy to look up salaries for anyone who has H1B visa online. You can figure out someone who didn't make enough contribution gets much higher salary than you. It becomes unfair for older employees who didn't come from famous companies (e.g., google / fb / twitter) or who didn't negotiate salary much. Salary just stays unchanged. - Like other startups, HR department is always the weakest part in the organization.

    Advice to Management

    - It's right to focus on business growth. But please don't ignore employee happiness and career development.


  11. Helpful (9)

    Great company to work for but some managers aren't entirely ethical...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Nextdoor full-time (Less than a year)

    Pros

    This is a startup with amazing investors just pouring money into it, so the pay is great!

    Cons

    Some of the practices of the managers are unethical. I was asked to lie to clients (users of the platform) several, several times. I also questioned one of the manager's experience since it seemed like, as someone working under him, I had more experience than he did. Since it's a startup, you're expected to always be on call and have no life. That's not much of a con though if you live and breathe your work. Nirav Tolia is a bit sociopathic. I think everyone knows this but no one really talks about it.

    Advice to Management

    Hire better people.



Showing 20 of 25 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.